Afry Finland Technographics
Afry Finland Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Afry Finland and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2000 Afry Finland employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Afry Finland has purchased the following applications: Slack Connect for Collaboration in 2022, DocuSign eSignature for Digital Signing in 2022, Zendesk Service for Customer Support in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Afry Finland is running and its propensity to invest more and deepen its relationship with Salesforce , Microsoft , Docusign or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Afry Finland revenues, which have grown to $500.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Afry Finland intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Afry Finland Tech Stack and Enterprise Applications
Afry Finland Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Salesforce | Legacy | Slack Connect | Collaboration | Collaboration | n/a | 2022 | 2022 |
In 2022, Afry Finland implemented Slack Connect as a central Collaboration platform, deploying Slack Connect from Salesforce to expand external and internal messaging across its professional services organization. The rollout emphasized cloud workspace configuration and centralized administration to support collaboration across project delivery and client engagement teams within Afry Finland, a company of approximately 2000 employees.
Slack Connect was configured to support shared channels with external partners, direct messaging, threaded conversations, and file sharing, reflecting standard Collaboration capabilities for cross-organization coordination. The implementation included workspace provisioning, channel governance patterns, and admin controls for external access, while Slack is also used directly on the Afry website to capture web driven interactions into Slack Connect channels for client facing workflows.
Operational coverage focused on project teams and client engagement functions, with governance controls for channel naming, external invite policies, and access provisioning to manage partner collaboration. The deployment narrative centers on system architecture as a cloud hosted Slack Connect workspace model, integrated with Afry public site interactions and governed by centralized policies to standardize Collaboration behavior across the organization.
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Collaboration | Collaboration |
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2019 | 2019 |
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Afry Finland Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Docusign | Legacy | DocuSign eSignature | Digital Signing | Content Management | n/a | 2022 | 2022 |
In 2022, Afry Finland implemented DocuSign eSignature. The deployment is focused on web-embedded signing flows on Afry's public website, using DocuSign eSignature to capture customer consents and execute agreements for the company's Finnish operations.
Implementation concentrated on core Digital Signing capabilities such as reusable templates, embedded signing experiences, role-based signer routing, authentication methods, and complete audit trail and signature validation. Configuration emphasized template standardization and prefilled form fields to streamline repeatable contract and consent processes. The DocuSign eSignature application was configured to surface signing sessions directly within web pages, reducing handoff between external document portals and Afry's site.
Operational coverage spans customer-facing interactions and internal contract workflows, integrating signing events into Afry's website-driven touchpoints. API-based integration patterns for embedded signing and event callbacks are consistent with the web implementation, enabling programmatic envelope creation and status tracking aligned with Digital Signing architectures. The deployment addresses business functions including legal review and sales contract execution by centralizing signature capture on the corporate web channel.
Governance controls were applied through centralized template management, signer authentication policies, and audit logging to maintain compliance and traceability for signed agreements. Administrative workflows were reorganized to nominate document owners and template stewards, aligning signing procedures with established corporate approval processes.
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Afry Finland CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Service | Customer Support | CRM | n/a | 2022 | 2022 |
In 2022 Afry Finland implemented Zendesk Service for Customer Support to power support workflows on its website. The deployment centers on the public website as the primary customer access channel, capturing web inquiries and initiating issue records for Afry service teams.
Zendesk Service was configured to deliver core Customer Support capabilities including ticketing, a website web widget for contact capture, a centralized knowledge base, and template driven responses to standard inquiries. Configuration emphasis included workflow orchestration for ticket intake, categorization and priority assignment, and SLA aligned routing to support teams.
Integration scope is explicitly the Afry website where Zendesk Service is embedded as the front end for client requests, creating a continuous ticket stream into Afry Finland support operations. Operational coverage focuses on Afry Finland support and professional services groups that manage client-facing issue resolution.
Governance features address ticket lifecycle management, knowledge base content control, and escalation workflows to maintain consistency of response and triage. Afry Finland uses Zendesk Service to fulfill Customer Support business functions on its website.
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Marketing Automation | CRM |
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2020 | 2020 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2022 | 2022 |
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Afry Finland PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2019 | 2019 |
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Afry Finland IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Afry Finland
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Afry Finland Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||