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Michelin, an e2open customer evaluated Oracle Transportation Management

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Michelin, an e2open customer evaluated Oracle Transportation Management

Aftershock PC Pte Ltd Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Xero Legacy Xero ERP Financial ERP Financial Management n/a 2019 2019
In 2019, Aftershock PC Pte Ltd implemented Xero to provide ERP Financial capabilities for its Singapore professional services operations. Xero is used daily to create invoices and process payments, supporting the company financial workflows for a 60 person firm and centralized within the finance function. The deployment emphasized invoicing and accounts receivable workflows, configuring Xero invoices, customer records, and cash application routines to support day to day billing. Paypal was integrated to capture online receipts and route payment transactions into Xero for reconciliation, and the finance team runs daily invoice issuance and payment posting procedures as part of operational governance.
AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Zendesk Legacy Zendesk Chat Chatbots and Conversational AI AI-Powered Application n/a 2012 2012
In 2012, Aftershock PC Pte Ltd implemented Zendesk Chat. The deployment uses Zendesk Chat in the Chatbots and Conversational AI category as an on-site web chat widget on Aftershock PC's corporate website, enabling real-time messaging directly from the site. Zendesk Chat was configured around the web widget and agent console, with standard conversational capabilities such as proactive chat invitations, canned responses, visitor monitoring, and chat transcripts to preserve context across sessions. The implementation emphasizes routing and agent presence management to support synchronous handling of inbound web inquiries. Operational coverage is focused on customer service and pre-sales touchpoints managed by Aftershock's support team through the website channel. For a 60-employee professional services firm, the configuration aligns with multi-agent queues and schedule-aware routing to match support staffing to website traffic patterns. Governance centers on chat handling protocols, transcript retention, and escalation workflows that direct more complex issues into established support processes. Zendesk Chat is instrumented on the public website to capture conversational history and provide agents with immediate context for follow-up support activities.
Chatbots and Conversational AI AI-Powered Application 2021 2021
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
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Insight
Google Legacy Google Workspace (Formerly Google G-Suite) Collaboration Collaboration n/a 2020 2020
In 2020, Aftershock PC Pte Ltd implemented Google Workspace (Formerly Google G-Suite) as its primary Collaboration platform. The company’s public website indicates active use of Google Workspace for corporate email and account provisioning, confirming the application is embedded in customer facing and internal contact flows. Deployment follows a cloud SaaS model provisioned under the corporate domain and managed through the Google Admin console. Core functional modules in use align with Collaboration best practices, including Gmail, Google Calendar, Google Drive with Shared Drives, Google Docs, Sheets, Slides, and Google Meet for synchronous collaboration. Governance and configuration emphasize centralized administration, with role based user accounts, group management, and administrative controls for user provisioning and access management. Controls likely extend to desktop and mobile endpoints through the Admin console, supporting identity management and standard device policy enforcement for a 60 person professional services firm. Operational scope covers internal collaboration, client communications, document lifecycle management, and project coordination across sales, engineering, and customer support functions. The implementation positions Google Workspace (Formerly Google G-Suite) as the backbone Collaboration tool for Aftershock PC Pte Ltd’s productivity and communications workflows.
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Customer Support CRM 2020 2020
Marketing Automation CRM 2020 2020
IT Decision Makers and Key Stakeholders at Aftershock PC Pte Ltd
First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Aftershock PC Pte Ltd Executives
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FAQ - APPS RUN THE WORLD Aftershock PC Pte Ltd Technographics

Aftershock PC Pte Ltd is a Professional Services organization based in Singapore, with around 60 employees and annual revenues of $5.0 million.

Aftershock PC Pte Ltd operates a diverse technology stack with applications such as Xero, Zendesk Chat and Google Workspace (Formerly Google G-Suite), covering areas like ERP Financial, Chatbots and Conversational AI and Collaboration.

Aftershock PC Pte Ltd has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Xero, Zendesk and Google.

Aftershock PC Pte Ltd recently adopted applications including Freshdesk Messaging (Formerly Freshchat) in 2021, Google Workspace (Formerly Google G-Suite) in 2020 and Zendesk Service in 2020, highlighting its ongoing modernization strategy.

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Our research team continuously updates Aftershock PC Pte Ltd’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

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