AI Buyer Insights:

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Michelin, an e2open customer evaluated Oracle Transportation Management

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Michelin, an e2open customer evaluated Oracle Transportation Management

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Aftershokz LLC Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Oracle Legacy Oracle NetSuite ERP ERP Financial ERP Financial Management n/a 2016 2016
Payment Processing ERP Financial Management 2018 2018
Payment Processing ERP Financial Management 2020 2020
Payment Processing ERP Financial Management 2021 2021
AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Zoom Video Communications Legacy Zoom Chat (ex Solvvy) Chatbots and Conversational AI AI-Powered Application n/a 2020 2020
In 2020 Aftershokz LLC implemented Zoom Chat (ex Solvvy) on its public website to provide automated customer interactions. The deployment is categorized under Chatbots and Conversational AI and is positioned to handle routine customer support and product discovery queries for the retail storefront. Zoom Chat (ex Solvvy) was configured with knowledge base driven response flows, intent classification to route common questions, scripted escalation paths to human agents, and analytics instrumentation to monitor conversational performance. Configuration work emphasized curation of FAQ content and iterative training of the conversational model to improve answer relevance and fallback handling. The implementation is embedded on the company website and scoped to online customer support and pre purchase assistance, aligning the Chatbots and Conversational AI capability with e commerce touchpoints. Operational ownership is described as centralized to customer support teams who manage content and routing rules, with ongoing updates to conversational transcripts and knowledge assets as part of normal support governance.
Chatbots and Conversational AI AI-Powered Application 2021 2021
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2015 2015
Collaboration Collaboration 2020 2020
eCommerce
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
eCommerce eCommerce 2017 2017
eCommerce eCommerce 2020 2020
eCommerce eCommerce 2019 2019
Product Review Management eCommerce 2018 2018
SCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Returns Management SCM 2020 2020
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Customer Experience CRM 2020 2020
Customer Loyalty CRM 2019 2019
Customer Support CRM 2018 2018
Marketing Automation CRM 2018 2018
Marketing Automation CRM 2019 2019
Marketing Automation CRM 2020 2020
PR and Media Communication CRM 2020 2020
Sales Automation, CRM, Sales Engagement CRM 2021 2021
TRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Governance, Risk and Compliance TRM 2021 2021
Governance, Risk and Compliance TRM 2021 2021
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2016 2016
Content Delivery Network IaaS 2019 2019
Content Delivery Network IaaS 2020 2020
CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Secure Email Gateways (SEGs) CyberSecurity 2020 2020
IT Decision Makers and Key Stakeholders at Aftershokz LLC
First Name Last Name Title Function Department Email Phone
No data found
Apps Being Evaluated by Aftershokz LLC Executives
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD Aftershokz LLC Technographics

Aftershokz LLC is a Retail organization based in United States, with around 100 employees and annual revenues of $21.0 million.

Aftershokz LLC operates a diverse technology stack with applications such as Oracle NetSuite ERP, Zoom Chat (ex Solvvy) and Microsoft 365, covering areas like ERP Financial, Chatbots and Conversational AI and Collaboration.

Aftershokz LLC has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Oracle, Zoom Video Communications and Microsoft.

Aftershokz LLC recently adopted applications including Klarna Payments in 2021, Salesforce Chat (formerly Salesforce Live Agent) in 2021 and Salesforce Sales Cloud in 2021, highlighting its ongoing modernization strategy.

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Our research team continuously updates Aftershokz LLC’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

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