AI Buyer Insights:

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Michelin, an e2open customer evaluated Oracle Transportation Management

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Michelin, an e2open customer evaluated Oracle Transportation Management

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Aftershokz LLC Tech Stack and Enterprise Applications

Aftershokz LLC ERP
Vendor
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VAR/SI
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Insight
Oracle Legacy Oracle NetSuite ERP ERP Financial ERP n/a 2016 2016
In 2016, Aftershokz LLC implemented Oracle NetSuite ERP to centralize its ERP Financial processes for the companys retail operations in the United States. The deployment focused on core financial modules and order orchestration to unify order-to-cash and general ledger workflows under Oracle NetSuite ERP. Configuration work emphasized sales order ingestion and billing automation, accounts receivable posting, and general ledger mapping to support ecommerce transaction accounting. Oracle NetSuite ERP was configured to accept structured order payloads and to support invoicing and financial posting workflows consistent with ERP Financial functional requirements. Integration architecture leveraged a third-party connector company to tie Shopify order data into Oracle NetSuite ERP, enabling automated creation of sales orders and synchronized customer and transaction records. Operational scope spanned ecommerce, finance, and fulfillment teams, with the finance organization owning chart of accounts mapping and reconciliation rules, and the connector vendor responsible for data mapping, testing, and cutover coordination.
Payment Processing ERP 2018 2018
Payment Processing ERP 2020 2020
Payment Processing ERP 2021 2021
Aftershokz LLC AI-Powered Application
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Zoom Video Communications Legacy Zoom Chat (ex Solvvy) Chatbots and Conversational AI AI-Powered Application n/a 2020 2020
In 2020 Aftershokz LLC implemented Zoom Chat (ex Solvvy) on its public website to provide automated customer interactions. The deployment is categorized under Chatbots and Conversational AI and is positioned to handle routine customer support and product discovery queries for the retail storefront. Zoom Chat (ex Solvvy) was configured with knowledge base driven response flows, intent classification to route common questions, scripted escalation paths to human agents, and analytics instrumentation to monitor conversational performance. Configuration work emphasized curation of FAQ content and iterative training of the conversational model to improve answer relevance and fallback handling. The implementation is embedded on the company website and scoped to online customer support and pre purchase assistance, aligning the Chatbots and Conversational AI capability with e commerce touchpoints. Operational ownership is described as centralized to customer support teams who manage content and routing rules, with ongoing updates to conversational transcripts and knowledge assets as part of normal support governance.
Chatbots and Conversational AI AI-Powered Application 2021 2021
Aftershokz LLC Collaboration
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Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2015 2015
In 2015, Aftershokz LLC deployed Microsoft 365. The implementation positions Microsoft 365 as the primary Collaboration platform for the 100 employee retail company, and the Microsoft 365 product is referenced on the company public website. The deployment is organized around standard Microsoft 365 functional modules such as Exchange Online for corporate email, SharePoint Online for document libraries and intranet content, Microsoft Teams for chat and meetings, OneDrive for user file sync, and Office desktop and web applications for productivity. Operational coverage is company wide, supporting marketing, sales, and support functions, with tenant level administration, centralized user provisioning, and group based access controls shaping governance. The relationship Aftershokz LLC Microsoft 365 Collaboration supports internal communications, document collaboration, and productivity workflows across the organization, and the Microsoft 365 application name appears in public site references.
Collaboration Collaboration 2020 2020
Aftershokz LLC eCommerce
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VAR/SI
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Insight
eCommerce eCommerce 2017 2017
eCommerce eCommerce 2020 2020
eCommerce eCommerce 2019 2019
Product Review Management eCommerce 2018 2018
Aftershokz LLC SCM
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Insight
Returns Management SCM 2020 2020
Aftershokz LLC CRM
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VAR/SI
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Insight
Customer Experience CRM 2020 2020
Customer Loyalty CRM 2019 2019
Customer Support CRM 2018 2018
Marketing Automation CRM 2018 2018
Marketing Automation CRM 2019 2019
Marketing Automation CRM 2020 2020
PR and Media Communication CRM 2020 2020
Sales Automation, CRM, Sales Engagement CRM 2021 2021
Aftershokz LLC TRM
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Previous System
Application
Category
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VAR/SI
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Insight
Governance, Risk and Compliance TRM 2021 2021
Governance, Risk and Compliance TRM 2021 2021
Aftershokz LLC IaaS
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Previous System
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Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2016 2016
Content Delivery Network IaaS 2019 2019
Content Delivery Network IaaS 2020 2020
Aftershokz LLC CyberSecurity
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Secure Email Gateways (SEGs) CyberSecurity 2020 2020

IT Decision Makers and Key Stakeholders at Aftershokz LLC

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Aftershokz LLC Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Aftershokz LLC IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Aftershokz LLC digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Aftershokz LLC Technographics
Aftershokz LLC is a Retail organization based in United States, with around 100 employees and annual revenues of $21.0 million.
Aftershokz LLC operates a diverse technology stack with applications such as Oracle NetSuite ERP, Zoom Chat (ex Solvvy) and Microsoft 365, covering areas like ERP Financial, Chatbots and Conversational AI and Collaboration.
Aftershokz LLC has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Oracle, Zoom Video Communications and Microsoft.
Aftershokz LLC recently adopted applications including Klarna Payments in 2021, Salesforce Chat (formerly Salesforce Live Agent) in 2021 and Salesforce Sales Cloud in 2021, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Aftershokz LLC’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Aftershokz LLC’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
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