Austin, 78758, TX,
United States
Aftershokz LLC Technographics
Aftershokz LLC Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Aftershokz LLC and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 100 Aftershokz LLC employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Aftershokz LLC has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2016, Zoom Chat (ex Solvvy) for Chatbots and Conversational AI in 2020, Microsoft 365 for Collaboration in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Aftershokz LLC is running and its propensity to invest more and deepen its relationship with Oracle , Amazon Web Services (AWS) , Block (ex Square, Inc) or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Aftershokz LLC revenues, which have grown to $21.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Aftershokz LLC intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Aftershokz LLC Tech Stack and Enterprise Applications
Aftershokz LLC ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP | n/a | 2016 | 2016 |
In 2016, Aftershokz LLC implemented Oracle NetSuite ERP to centralize its ERP Financial processes for the companys retail operations in the United States. The deployment focused on core financial modules and order orchestration to unify order-to-cash and general ledger workflows under Oracle NetSuite ERP.
Configuration work emphasized sales order ingestion and billing automation, accounts receivable posting, and general ledger mapping to support ecommerce transaction accounting. Oracle NetSuite ERP was configured to accept structured order payloads and to support invoicing and financial posting workflows consistent with ERP Financial functional requirements.
Integration architecture leveraged a third-party connector company to tie Shopify order data into Oracle NetSuite ERP, enabling automated creation of sales orders and synchronized customer and transaction records. Operational scope spanned ecommerce, finance, and fulfillment teams, with the finance organization owning chart of accounts mapping and reconciliation rules, and the connector vendor responsible for data mapping, testing, and cutover coordination.
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Payment Processing | ERP |
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2018 | 2018 |
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Payment Processing | ERP |
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2020 | 2020 |
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Payment Processing | ERP |
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2021 | 2021 |
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Aftershokz LLC AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoom Video Communications | Legacy | Zoom Chat (ex Solvvy) | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020 Aftershokz LLC implemented Zoom Chat (ex Solvvy) on its public website to provide automated customer interactions. The deployment is categorized under Chatbots and Conversational AI and is positioned to handle routine customer support and product discovery queries for the retail storefront.
Zoom Chat (ex Solvvy) was configured with knowledge base driven response flows, intent classification to route common questions, scripted escalation paths to human agents, and analytics instrumentation to monitor conversational performance. Configuration work emphasized curation of FAQ content and iterative training of the conversational model to improve answer relevance and fallback handling.
The implementation is embedded on the company website and scoped to online customer support and pre purchase assistance, aligning the Chatbots and Conversational AI capability with e commerce touchpoints. Operational ownership is described as centralized to customer support teams who manage content and routing rules, with ongoing updates to conversational transcripts and knowledge assets as part of normal support governance.
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Chatbots and Conversational AI | AI-Powered Application |
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2021 | 2021 |
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Aftershokz LLC Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, Aftershokz LLC deployed Microsoft 365. The implementation positions Microsoft 365 as the primary Collaboration platform for the 100 employee retail company, and the Microsoft 365 product is referenced on the company public website.
The deployment is organized around standard Microsoft 365 functional modules such as Exchange Online for corporate email, SharePoint Online for document libraries and intranet content, Microsoft Teams for chat and meetings, OneDrive for user file sync, and Office desktop and web applications for productivity. Operational coverage is company wide, supporting marketing, sales, and support functions, with tenant level administration, centralized user provisioning, and group based access controls shaping governance. The relationship Aftershokz LLC Microsoft 365 Collaboration supports internal communications, document collaboration, and productivity workflows across the organization, and the Microsoft 365 application name appears in public site references.
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Collaboration | Collaboration |
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2020 | 2020 |
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Aftershokz LLC eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2017 | 2017 |
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eCommerce | eCommerce |
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2020 | 2020 |
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eCommerce | eCommerce |
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2019 | 2019 |
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Product Review Management | eCommerce |
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2018 | 2018 |
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Aftershokz LLC SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Returns Management | SCM |
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2020 | 2020 |
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Aftershokz LLC CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2020 | 2020 |
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Customer Loyalty | CRM |
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2019 | 2019 |
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Customer Support | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2020 | 2020 |
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PR and Media Communication | CRM |
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2020 | 2020 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Aftershokz LLC TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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Aftershokz LLC IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Aftershokz LLC CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Aftershokz LLC
| First Name | Last Name | Title | Function | Department | Phone | |
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Apps Being Evaluated by Aftershokz LLC Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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