AIG South Africa
1st Floor, Sandown Mews West, 88 Stella Street, Sandown,
Johannesburg, 2196,
South Africa
Johannesburg, 2196,
South Africa
27 11 551-8000
Insurance
AIG South Africa Technographics
AIG South Africa Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by AIG South Africa and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 250 AIG South Africa employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that AIG South Africa has purchased the following applications: SAP S/4 HANA for ERP Financial in 2018, Adobe Experience Manager for Digital Asset Management in 2015, Adobe Experience Cloud for Customer Experience in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems AIG South Africa is running and its propensity to invest more and deepen its relationship with SAP , Adobe Systems , Atlassian or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing AIG South Africa revenues, which have grown to $45.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for AIG South Africa intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
AIG South Africa Tech Stack and Enterprise Applications
AIG South Africa ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | SAP ERP ECC 6.0 | SAP S/4 HANA | ERP Financial | ERP | n/a | 2018 | 2018 |
In 2018, AIG South Africa implemented SAP S/4 HANA. SAP S/4 HANA was deployed as the ERP Financial backbone for the insurer, replacing SAP ERP ECC 6.0 and serving as the primary system for corporate finance and accounting functions.
The implementation centered on core financial modules typical of ERP Financial deployments, including General Ledger, Accounts Payable, Accounts Receivable, Asset Accounting, and Controlling, with configuration work focused on a simplified data model and in-memory processing inherent to SAP S/4 HANA. Financial close workflows, ledger and chart of accounts harmonization, and master data rationalization were addressed as part of the system configuration, aligning accounting and reporting structures for the South Africa entity.
Operational coverage targeted finance and accounting teams across AIG South Africa, with adjacent interactions to treasury activities and vendor payment processes. The corporate website uses ZipRecruiter JobBoard for recruitment, and this external job board presence is maintained alongside the SAP S/4 HANA financial environment. Governance efforts emphasized finance process standardization, master data governance, and phased cutover sequencing to migrate transactional processing from SAP ERP ECC 6.0 to SAP S/4 HANA.
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AIG South Africa Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adobe Systems | Legacy | Adobe Experience Manager | Digital Asset Management | Content Management | n/a | 2015 | 2015 |
In 2015, AIG South Africa implemented Adobe Experience Manager for Digital Asset Management on its public website. The Adobe Experience Manager deployment centralizes digital assets in a managed repository, providing metadata-driven organization, version control, and web-optimized renditions to support site publishing. This positions Adobe Experience Manager as AIG South Africa Digital Asset Management infrastructure supporting marketing and web content functions.
Operational scope is focused on the corporate website and marketing communications, with asset governance configured around metadata standards and approval workflows. Integrations are confined to the web publishing layer as evidenced by site use, with delivery and authoring pipelines aligned to the Digital Asset Management deployment. Governance and operational workflows emphasize asset lifecycle controls and publish approvals for marketing teams.
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AIG South Africa CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adobe Systems | Legacy | Adobe Experience Cloud | Customer Experience | CRM | n/a | 2020 | 2020 |
In 2020, AIG South Africa implemented Adobe Experience Cloud on its public website to centralize customer-facing content and manage digital experiences. The implementation placed Adobe Experience Cloud at the center of web content delivery, analytics, personalization, and tag management for the South Africa market, aligning the site with Customer Experience workflows that support digital marketing and online customer engagement.
The deployment integrated Adobe Experience Cloud into the website infrastructure to enable content authoring workflows, campaign orchestration, and experience testing while instrumenting site behavior for analytics. Operational ownership is concentrated in digital marketing and web operations, with governance oriented toward centralized editorial controls, staged releases, and coordination between marketing and customer service, and Adobe Experience Cloud serves as the primary Customer Experience platform for site instrumentation and experience orchestration on AIG South Africa's website.
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2016 | 2016 |
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AIG South Africa ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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IT Service Management | ITSM |
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2017 | 2017 |
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AIG South Africa IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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AIG South Africa CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at AIG South Africa
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
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Head Of Information Technology Sub-Saharan Africa | Director | IT | |
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Head of IT | Director | IT | |
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IT Engineer for EMEA | Manager | IT | |
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Apps Being Evaluated by AIG South Africa Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from AIG South Africa IT executives and key decision makers. This section highlights AIG South Africa's latest recorded technology evaluations, including Autodesk Construction Cloud for Project Portfolio Management on 2026-02-12. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the AIG South Africa digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2026-02-12 | AIG South Africa | Evaluated | Autodesk | Autodesk Construction Cloud | Project Portfolio Management | PPM |
FAQ - APPS RUN THE WORLD AIG South Africa Technographics
AIG South Africa is a Insurance organization based in South Africa,
with around 250 employees and annual revenues of $45.0 million.
AIG South Africa operates a diverse technology stack with applications such as
SAP S/4 HANA, Adobe Experience Manager and Adobe Experience Cloud,
covering areas like ERP Financial, Digital Asset Management and Customer Experience.
AIG South Africa has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as SAP and Adobe Systems.
AIG South Africa recently adopted applications including
Amazon EC2 in 2021, Amazon CloudFront in 2021 and Adobe Experience Cloud in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of AIG South Africa’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates AIG South Africa’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete AIG South Africa technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.