Honolulu, 96819-1831, HI,
United States
Air New Zealand Limited Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Air New Zealand Limited and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10 Air New Zealand Limited employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Air New Zealand Limited has purchased the following applications: Windcave (formerly Payment Express) for Payment Processing in 2022, Slack Connect for Collaboration in 2022, Acoustic Analytics (formerly IBM Tealeaf) for Customer Analytics in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Air New Zealand Limited is running and its propensity to invest more and deepen its relationship with Windcave , Salesforce , Acoustic or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Air New Zealand Limited revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Air New Zealand Limited intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Windcave | Legacy | Windcave (formerly Payment Express) | Payment Processing | ERP Financial Management | n/a | 2022 | 2022 |
In 2022, Air New Zealand Limited implemented Windcave, formerly Payment Express, for Payment Processing on their website. The deployment uses Windcave as the online payment gateway to capture card transactions within the site booking and checkout flows, providing the core payment authorization and settlement functions associated with Payment Processing platforms. Windcave, formerly Payment Express, is referenced in the site implementation and is the primary payment application driving web-based customer payments.
Configuration work focused on standard Payment Processing capabilities such as hosted payment page integration, tokenization for card-on-file scenarios, and authorization capture workflows that tie into the airline's web checkout sequence. Operational coverage centers on web channel payments and the customer-facing booking funnel, impacting e-commerce, payments operations, and customer service functions responsible for reconciliations and charge disputes. Governance activity described in the implementation includes centralized payment configuration, card data handling policies and reconciliations workflows to support ongoing operations of Windcave as the Payment Processing provider on the site.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Salesforce | Legacy | Slack Connect | Collaboration | Collaboration | n/a | 2022 | 2022 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Acoustic | Legacy | Acoustic Analytics (formerly IBM Tealeaf) | Customer Analytics | CRM | n/a | 2019 | 2019 |
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Customer Engagement | CRM |
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2020 | 2020 |
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Customer Experience | CRM |
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2020 | 2020 |
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Customer Experience | CRM |
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2017 | 2017 |
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Customer Experience | CRM |
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2019 | 2019 |
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Customer Experience | CRM |
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2017 | 2017 |
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Data Management Platform | CRM |
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2021 | 2021 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2015 | 2015 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Tag Management | CRM |
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2015 | 2015 |
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Tag Management | CRM |
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2014 | 2014 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2023 | 2023 |
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Application Hosting and Computing Services | IaaS |
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2007 | 2007 |
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Cloud Storage | IaaS |
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2015 | 2015 |
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Content Delivery Network | IaaS |
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2023 | 2023 |
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