AirAsia
RedQ Jalan Pekeliling 5 Lapangan Terbang Antarabangsa,
Kuala Lumpur, 64000,
Malaysia
Kuala Lumpur, 64000,
Malaysia
60 3 8660 4600
Transportation
AirAsia Technographics
AirAsia Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by AirAsia and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 23000 AirAsia employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that AirAsia has purchased the following applications: GE Digital FlightPulse for Analytics and BI in 2018, Esker Accounts Payable for AP Automation in 2019, Lumen Cloud (ex CenturyLink) for Application Hosting and Computing Services in 2011 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems AirAsia is running and its propensity to invest more and deepen its relationship with GE Digital , Conviva , Palantir Technologies or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing AirAsia revenues, which have grown to $838.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for AirAsia intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
AirAsia Data, Technology Stack, and Enterprise Applications
Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| GE Digital | Legacy | GE Digital FlightPulse | Analytics and BI | Analytics and BI | n/a | 2018 | 2018 | In 2018, AirAsia signed a multi year agreement to implement GE Digital FlightPulse and GE eFOQA to give pilots access to flight analytics aimed at reducing fuel burn and emissions as part of flight operations. The deployment targeted the Asia region and used GE Digital FlightPulse, categorized as Analytics and BI, to surface operational insights directly to flight crews and operations teams. The initiative was positioned to support pilot procedure optimization and fuel efficiency efforts across scheduled and regional routes. The implementation centered on pilot facing flight analytics and FOQA workflows, combining GE Digital FlightPulse dashboards with eFOQA event capture and review capabilities. Functional capabilities implemented included fuel burn and emissions analytics, event based flight operational quality assurance, trend analysis for procedural deviations, and cockpit access to post flight analytics for crew debriefs. Configuration emphasized data visualization, alerting for safety and efficiency events, and procedural analytics to standardize pilot behavior. Rollout was governed through a multi year agreement covering operational adoption across AirAsia's Asia region operations, with program level coordination between flight operations, pilot training, and fuel management teams. Governance included structured FOQA review workflows and pilot debrief processes to operationalize analytics into procedure changes. The program explicitly anticipated savings of around 1 percent from optimized pilot procedures and aimed to reduce fuel burn and emissions as part of flight operations. | |
|
|
|
|
Analytics and BI | Analytics and BI |
|
2026 | 2026 |
|
|
|
|
|
|
Analytics and BI | Analytics and BI |
|
2020 | 2020 |
|
|
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Esker SA | Legacy | Esker Accounts Payable | AP Automation | ERP Financial Management | n/a | 2019 | 2019 | In 2019, AirAsia implemented Esker Accounts Payable, deploying the Esker Accounts Payable AP Automation solution to operationalize Procure To Pay workflows across its finance organization. The initial rollout focused on strengthening accounts payable processing, payment orchestration and vendor account management for a multinational transportation operator. Esker Accounts Payable was configured to support payment transaction orchestration, payment plan preparation for treasury and country finance review, multi currency bank file uploads and multiple payment methods. Functional capabilities implemented include automated invoice intake and routing aligned to Procure To Pay, monthly bank reconciliation, vendor aging reporting, ad hoc payment handling, intercompany transfers and refund processing. The implementation integrated with Oracle Cloud Application and Microsoft Dynamics AX for master data synchronization and AP posting, and it was used to generate bank upload files for different banks and payment rails. Operational coverage extended across treasury, country finance, accounts payable operations and related cross functional teams responsible for payment exception resolution. Governance and process control were formalized around payment plan preparation and review cycles driven by treasury and country finance, with collaborative workflows for resolving payment related issues. Day to day operational ownership documented by AirAsia includes ensuring payment timing, uploading payments in multiple currencies and methods, monthly bank reconciliation and vendor aging management under the Esker Accounts Payable deployment. | |
|
|
|
|
ERP Financial | ERP Financial Management |
|
2019 | 2019 |
|
|
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Lumen Technologies | Legacy | Lumen Cloud (ex CenturyLink) | Application Hosting and Computing Services | IaaS | n/a | 2011 | 2011 | ||
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2015 | 2015 |
|
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2015 | 2015 |
|
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2015 | 2015 |
|
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2015 | 2015 |
|
|
|
|
|
|
Backup as a Service (BaaS) | IaaS |
|
2018 | 2019 |
|
|
|
|
|
|
Backup as a Service (BaaS) | IaaS |
|
2015 | 2015 |
|
|
|
|
|
|
Cloud Storage | IaaS |
|
2015 | 2015 |
|
|
|
|
|
|
Content Delivery Network | IaaS |
|
2018 | 2018 |
|
|
|
|
|
|
Content Delivery Network | IaaS |
|
2011 | 2011 |
|
|
|
|
|
|
Network Management and Monitoring | IaaS |
|
2013 | 2013 |
|
|
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
|
|
|
|
Collaboration | Collaboration |
|
2014 | 2014 |
|
|
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
|
|
|
|
Customer Experience | CRM |
|
2018 | 2018 |
|
|
|
|
|
|
Customer Experience | CRM |
|
2018 | 2018 |
|
|
|
|
|
|
Customer Experience | CRM |
|
2021 | 2021 |
|
|
|
|
|
|
Digital Advertising Platform | CRM |
|
2023 | 2023 |
|
|
|
|
|
|
Digital Advertising Platform | CRM |
|
2023 | 2023 |
|
|
|
|
|
|
Sales Automation, CRM, Sales Engagement | CRM |
|
2021 | 2021 |
|
|
EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
|
|
|
|
EPM | EPM |
|
2019 | 2019 |
|
|
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
|
|
|
|
Interview Scheduling | HCM |
|
2020 | 2020 |
|
|
|
|
|
|
Recruiting, Applicant Tracking System | HCM |
|
2018 | 2018 |
|
|
|
|
|
|
Time and Attendance | HCM |
|
2024 | 2025 |
|
|
ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
|
|
|
|
IT Service Management | ITSM |
|
2019 | 2019 |
|
|
AI Development
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
|
|
|
|
ML and Data Science Platforms | AI Development |
|
2017 | 2018 |
|
|
Professional Services
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
|
|
|
|
PEO (Professional Employer Organization) | Professional Services |
|
2020 | 2020 |
|
|
PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
|
|
|
|
Transactional Email | PaaS |
|
2018 | 2018 |
|
|
TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
|
|
|
|
Treasury Management | TRM |
|
2017 | 2017 |
|
|
IT Decision Makers and Key Stakeholders at AirAsia
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by AirAsia Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD AirAsia Technographics
AirAsia is a Transportation organization based in Malaysia,
with around 23000 employees and annual revenues of $838.0 million.
AirAsia operates a diverse technology stack with applications such as
GE Digital FlightPulse, Esker Accounts Payable and Lumen Cloud (ex CenturyLink),
covering areas like Analytics and BI, AP Automation and Application Hosting and Computing Services.
AirAsia has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as GE Digital, Esker SA and Lumen Technologies.
AirAsia recently adopted applications including
Conviva in 2026, Humanica Workplaze Time in 2024 and PubMatic in 2023,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of AirAsia’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates AirAsia’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete AirAsia technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.