Somersworth, 3878, NH,
United States
Airex Technographics
Airex Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Airex and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 50 Airex employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Airex has purchased the following applications: Drift AI Chatbot for Chatbots and Conversational AI in 2021, VisualVisitor for Sales Automation in 2021, Microsoft Azure Cloud Services for Application Hosting and Computing Services in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Airex is running and its propensity to invest more and deepen its relationship with Drift , VisualVisitor , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Airex revenues, which have grown to $6.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Airex intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Airex Tech Stack and Enterprise Applications
Airex AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Drift | Legacy | Drift AI Chatbot | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
In 2021, Airex implemented Drift AI Chatbot on its public website as a customer-facing conversational interface. The Drift AI Chatbot was embedded on product and contact pages to provide on-site engagement and automated handling of incoming queries, implementing a Chatbots and Conversational AI layer for digital customer interaction.
The deployment centered on canonical conversational modules including intent detection, scripted conversational flows, lead capture and qualification forms, knowledge augmentation for canned responses, and escalation routing to human agents. Operational ownership sits with sales, marketing and customer support teams, with governance focused on conversational content control, escalation rules and iterative training of response models to align messaging and handoff workflows.
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Airex CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| VisualVisitor | Legacy | VisualVisitor | Sales Automation | CRM | n/a | 2021 | 2021 |
In 2021, Airex implemented VisualVisitor on its website as a Sales Automation solution to capture and surface inbound visitor signals for sales. VisualVisitor was embedded as a website tracking layer to identify visiting organizations, capture engagement events, and feed contact signals into internal sales workflows. Airex VisualVisitor Sales Automation supports sales and marketing business functions by enabling lead identification, automated alerts for high intent activity, and contact enrichment consistent with Sales Automation capabilities.
Deployment was scoped to Airex s public website and operated as a lightweight client side instrumented layer tailored for a 50 employee aerospace and defense firm. Operational coverage focused on sales and marketing teams, with usage oriented to prospect discovery, prioritization and outbound engagement workflows. Governance emphasized simple rollout controls and alert configuration, with administrative ownership assigned to sales operations or the marketing lead to manage visitor tracking rules and notification thresholds.
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Airex IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Azure Cloud Services | Application Hosting and Computing Services | IaaS | n/a | 2019 | 2019 |
In 2019, Airex implemented Microsoft Azure Cloud Services to host its public website. The deployment is classified under Application Hosting and Computing Services and establishes Microsoft Azure Cloud Services as the primary platform for the company website for the aerospace and defense supplier Airex.
The implementation leverages Microsoft Azure Cloud Services platform capabilities, using hosted web app runtime and scalable compute combined with object storage and content delivery to serve static and dynamic site assets. Configuration work focused on web app provisioning, TLS certificate management, autoscaling configuration and monitoring to maintain availability, reflecting standard Application Hosting and Computing Services patterns.
Operational ownership is retained by Airex IT, supporting marketing and customer facing workflows, with deployments coordinated through DevOps oriented pipelines and role based access controls for production updates. The rollout concentrates on public facing web hosting and external digital infrastructure, and Microsoft Azure Cloud Services is the application referenced on the Airex website.
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at Airex
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Apps Being Evaluated by Airex Executives
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