Washington, 20004, DC,
United States
Airlines for America Technographics
Airlines for America Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Airlines for America and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 150 Airlines for America employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Airlines for America has purchased the following applications: Zoom for Audio Video and Web Conferencing in 2020, Microsoft SharePoint for Enterprise Content Management in 2011, Hotjar for Customer Experience in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Airlines for America is running and its propensity to invest more and deepen its relationship with Zoom Video Communications , Microsoft , Contentsquare or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Airlines for America revenues, which have grown to $20.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Airlines for America intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Airlines for America Tech Stack and Enterprise Applications
Airlines for America Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoom Video Communications | Legacy | Zoom | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
In 2020, Airlines for America deployed Zoom in the Audio Video and Web Conferencing category. The organization embedded Zoom, provided by Zoom Video Communications, on its public website, surfacing the vendor's cloud-hosted conferencing client to deliver live meetings and public-facing events directly from web pages.
The implementation leverages standard Audio Video and Web Conferencing capabilities including video meetings, webinar-style broadcasting, screen sharing, participant management, and session recording to support association communications. Operational coverage centers on internal staff collaboration and external stakeholder engagement, enabling virtual briefings, industry meetings, and member-facing events through a web-embedded conferencing workflow.
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Collaboration | Collaboration |
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2015 | 2015 |
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Airlines for America Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft SharePoint | Enterprise Content Management | Content Management | n/a | 2011 | 2011 |
In 2011 Airlines for America deployed Microsoft SharePoint as the content management platform for its public website, adopting Microsoft SharePoint to handle web content and document repositories. The implementation positioned Microsoft SharePoint as the Enterprise Content Management system supporting member communications and public affairs content on airlines.org, and it served as the primary web content layer for site publishing and archival content.
The deployment focused on standard Enterprise Content Management capabilities including web publishing, document libraries, metadata taxonomy, enterprise search, permission controls, and workflow based publishing and approvals. Operational ownership rested with communications and member services, with governance implemented through role based permissions and approval workflows to manage editorial control and publishing cadence across the site.
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Airlines for America CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Contentsquare | Legacy | Hotjar | Customer Experience | CRM | n/a | 2016 | 2016 |
In 2016, Airlines for America deployed Hotjar on its public website. The deployment used Hotjar to capture client-side behavioral analytics including session recordings, heatmaps, conversion funnel visualization, and on-page feedback, aligning with the Customer Experience category to support web-level user observation and qualitative insight.
Deployment consisted of a lightweight JavaScript snippet embedded in site templates to instrument page-level events and form interactions, enabling UX and digital analytics workflows. The implementation focused on the public website and impacted business functions such as user experience, digital analytics, and conversion optimization, with governance handled through web operations and content teams responsible for script rollout and data handling.
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Airlines for America IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Airlines for America CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Web Gateways (SWG) | CyberSecurity |
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2011 | 2011 |
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Secure Web Gateways (SWG) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Airlines for America
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Airlines for America Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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