Istanbul, 34330,
Turkey
Akbank Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Akbank and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 13591 Akbank employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Akbank has purchased the following applications: BMC Control-D for Analytics and BI in 1995, Ripple Blockchain for Blockchain Platform in 2016, Cisco Webex Meetings for Audio Video and Web Conferencing in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Akbank is running and its propensity to invest more and deepen its relationship with BMC Software , Ripple , Avalanche or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Akbank revenues, which have grown to $3.95 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Akbank intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| BMC Software | Legacy | BMC Control-D | Analytics and BI | Analytics and BI | VBT Software Turkey | 1995 | 1995 |
In 1995, Akbank implemented BMC Control-D as its output management system to collect, decollate and automatically distribute branch and head office reports across its network. The deployment is positioned within the bank's Analytics and BI portfolio to centralize report automation and nightly report processing workflows.
BMC Control-D was configured to perform scheduled collection, decollation and automated distribution of multi-site reporting streams, applying workload automation and scheduling capabilities common to output management implementations. Configuration details emphasized report routing, decollation logic and automated delivery channels to streamline nightly batch report processing.
The implementation and go live were executed by VBT Software Turkey, and partner documentation explicitly cites BMC Control-D as Akbank's long term output management solution. Operational scope covered branch and head office reporting across Turkey, consolidating report distribution into a single automated layer.
Governance framed the solution as the bank's standard for output management, with rollout and partner documentation supporting sustained use of BMC Control-D for nightly report orchestration. The project narrative focuses on centralized output management, automated report distribution and the establishment of Control-D as the bank's enduring platform for report processing.
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Blockchain
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Ripple | Legacy | Ripple Blockchain | Blockchain Platform | Blockchain | n/a | 2016 | 2017 |
In 2016 Akbank implemented Ripple Blockchain as a Blockchain Platform to handle international fund transfers and corporate cross-border payments. The deployment positioned Akbank as the first Turkish bank to adopt Ripple Blockchain, establishing a new payments rail intended to increase transparency and speed while reducing transfer costs.
The implementation focused on cross-border settlement and corporate payments workflows, with configuration to expose pre-disclosed fees and exchange rates, enable end-to-end payment tracking, and support continuous 7/24 clearing and settlement capabilities. Functional capabilities emphasized by the rollout include payment orchestration for corporate flows, visibility into correspondent bank charges, and a faster settlement path compared with traditional correspondent banking workflows.
Operational integration for the pilot was executed through Akbank AG, Akbank's affiliate in Germany, where the initial corporate payment transactions were staged and first live transactions were expected in May. The vendor relationship with Ripple supplied the underlying distributed ledger and network connectivity, while Akbank retained control of operational routing and customer-facing pricing and tracking features for the pilot.
Governance and rollout followed a pilot-first approach for corporate customers, paired with strategic collaborations with fintech partners to extend blockchain-enabled payment features. Outcomes explicitly identified by Akbank included faster transfers, improved transparency, lower correspondent fees, the capability to present costs and exchange rates in advance, and enhanced customer experience through real-time tracking and continuous service delivery.
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Blockchain Platform | Blockchain |
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2021 | 2022 |
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Blockchain Platform | Blockchain |
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2022 | 2022 |
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Blockchain Platform | Blockchain |
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2022 | 2022 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
In 2020, Akbank deployed Cisco Webex Meetings on its public website to enable browser-based conferencing for customer interactions and staff collaboration. Cisco Webex Meetings is positioned as the bank's Audio Video and Web Conferencing platform supporting both scheduled and ad hoc online sessions for client-facing and internal use.
The implementation uses Cisco Webex Meetings capabilities common to the category, including real-time audio and video, screen sharing, meeting recording, and participant management, with meeting controls surfaced through web-embedded meeting interfaces. The deployment model leverages Webex Meetings as a hosted conferencing service, with integration of meeting access and scheduling exposed through Akbank's web channels rather than a separate desktop-only client.
Operational coverage extends to digital channels and collaboration workflows, where Akbank routes customer advisory sessions, remote support, and internal group meetings through the Cisco Webex Meetings implementation. Governance and rollout were aligned with web channel operations and collaboration management, standardizing meeting access and control policies across the bank’s public website and internal conferencing use, reflecting the relationship Akbank Cisco Webex Meetings Audio Video and Web Conferencing customer engagement and internal collaboration.
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Enterprise Content Management | Content Management |
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2017 | 2017 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Marketing Automation | CRM |
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2015 | 2015 |
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IT Asset Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Software Asset Management (SAM), IT Asset Management (ITAM) | IT Asset Management |
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2019 | 2020 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2020 | 2020 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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AML, Fraud and Compliance | TRM |
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2020 | 2021 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Robotic Process Automation | PaaS |
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2018 | 2019 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Digital Workspace | IaaS |
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2014 | 2014 |
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