Alibre
1750 N Collins Blvd, Ste 212,
Richardson, 75082, TX,
United States
Richardson, 75082, TX,
United States
1 877-725-4273
Manufacturing
Alibre Technographics
Alibre Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Alibre and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 500 Alibre employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Alibre has purchased the following applications: Visa Authorize.Net for Payment Processing in 2020, Nalpeiron Zentitle for Software Licensing in 2021, Salesforce Chat (formerly Salesforce Live Agent) for Chatbots and Conversational AI in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Alibre is running and its propensity to invest more and deepen its relationship with Visa , Chargebee , Nalpeiron or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Alibre revenues, which have grown to $120.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Alibre intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Alibre Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Visa | Legacy | Visa Authorize.Net | Payment Processing | ERP Financial Management | n/a | 2020 | 2020 |
In 2020, Alibre implemented Visa Authorize.Net on its website. Alibre is a United States based manufacturing company and integrated Visa Authorize.Net as its primary Payment Processing gateway to handle online customer payments through the e-commerce checkout. The implementation is focused on web-facing transaction flows and the payment authorization path.
Visa Authorize.Net was deployed to centralize transaction authorization, card tokenization, and settlement orchestration within the checkout workflow, while capturing payment events for downstream finance and order processing functions. Integration points center on the website checkout and order records, aligning captured payment status with invoicing and accounts receivable processes. Operational scope therefore spans e-commerce, sales order management, and finance teams. Governance considerations include updated payment handling procedures and PCI compliance controls as part of ongoing operations.
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Subscription and Recurring Billing | ERP Financial Management |
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2023 | 2023 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Nalpeiron | Legacy | Nalpeiron Zentitle | Software Licensing | ERP Services and Operations | n/a | 2021 | 2021 |
In 2021, Alibre implemented Nalpeiron Zentitle to modernize entitlement management. The deployment targeted Software Licensing for product monetization across North America, focusing on software licensing and entitlements workflows for a midmarket manufacturing vendor.
Nalpeiron Zentitle was configured to manage entitlement records, trial lifecycle tracking, license issuance and activation, and customer self-service licensing capabilities. The implementation emphasized trial tracking and self-service license flows to reduce manual handling and to streamline front line licensing operations.
The rollout integrated Nalpeiron Zentitle with Salesforce to provide entitlement visibility in sales and support workflows, enabling case linkage and improved operational handoffs. Governance changes centralized the entitlement catalog and adjusted support processes, which delivered faster support, improved trial tracking, and smoother license self-service for customers while reducing licensing related support tickets.
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Salesforce | Legacy | Salesforce Chat (formerly Salesforce Live Agent) | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
In 2021, Alibre implemented Salesforce Chat, formerly Salesforce Live Agent, on its website. The deployment embeds Salesforce Chat as the company's Chatbots and Conversational AI solution to support real-time customer engagement for a mid-sized manufacturing organization.
Functional configuration emphasizes browser-based chat widgets, agent console routing, pre-chat data capture, and session transcript recording to support structured conversations. Typical Chatbots and Conversational AI workflows implemented include automated visitor presence detection, queue-based routing to sales and support teams, and scripted response templates to standardize first contact. Configuration also includes escalation workflows and session transfer between agents to manage complex inquiries.
Operational coverage is focused on the public website and spans customer support and order inquiry workflows, aligning chat handling with existing service processes. Governance is enforced through routing rules, defined service hours, and agent handling policies to control workload and escalation paths. Salesforce Chat is the platform Alibre uses for Chatbots and Conversational AI interactions on its site.
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Chatbots and Conversational AI | AI-Powered Application |
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2020 | 2020 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2017 | 2017 |
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2022 | 2022 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Marketing Automation | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2012 | 2012 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2022 | 2022 |
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Governance, Risk and Compliance | TRM |
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2022 | 2022 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Alibre
| First Name | Last Name | Title | Function | Department | Phone | |
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Apps Being Evaluated by Alibre Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Alibre IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Alibre digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Alibre Technographics
Alibre is a Manufacturing organization based in United States,
with around 500 employees and annual revenues of $120.0 million.
Alibre operates a diverse technology stack with applications such as
Visa Authorize.Net, Nalpeiron Zentitle and Salesforce Chat (formerly Salesforce Live Agent),
covering areas like Payment Processing, Software Licensing and Chatbots and Conversational AI.
Alibre has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Visa, Nalpeiron and Salesforce.
Alibre recently adopted applications including
Chargebee in 2023, WooCommerce in 2022 and OneTrust Cookie Consent in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Alibre’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Alibre’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Alibre technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.