AllCare Health
1701 NE 7th St,
Grants Pass, 97526, OR,
United States
Grants Pass, 97526, OR,
United States
1 541-471-4106
Healthcare
AllCare Health Technographics
AllCare Health Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by AllCare Health and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 350 AllCare Health employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that AllCare Health has purchased the following applications: Relias LMS for Learning and Development in 2019, Cedar Gate EZ-CAP for Core Admin Processing System in 2019, Velaro Live Chat for Chatbots and Conversational AI in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems AllCare Health is running and its propensity to invest more and deepen its relationship with Relias , ADP , Cedar Gate Technologies or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing AllCare Health revenues, which have grown to $500.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for AllCare Health intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
AllCare Health Data, Technology Stack, and Enterprise Applications
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Relias | Legacy | Relias LMS | Learning and Development | HCM | n/a | 2019 | 2019 |
In 2019, AllCare Health implemented Relias LMS to centralize mandatory training for its claims and call center workforce. Relias LMS serves as the primary Learning and Development application to manage required courses, certifications, and competency tracking for clinical and administrative personnel.
The implementation emphasized compliance training and role based learning paths, with specific course assignments for HIPAA, claims adjudication fundamentals, and onboarding for Call Center Claims Analysts. Relias LMS was configured to deliver assessments, document course completion, maintain training records, and support competency verification tied to job descriptions.
Operational coverage included the claims processing organization and call center staff at the Grants Pass, OR site, where job descriptions explicitly reference meeting required training listed in the Relias Learning Module System. Training curricula were aligned to operational workflows such as documenting provider inquiries, incident documentation, and professional claim adjudication, ensuring learning assignments reflected day to day responsibilities.
Governance placed responsibility for training completion with claims management, with completion data and certification status maintained in Relias LMS to enforce role level training requirements and HIPAA compliance. AllCare Health Relias LMS Learning and Development integration with workforce governance standardized mandatory training assignments and ongoing compliance monitoring for the claims function.
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Payroll | HCM |
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2014 | 2014 |
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Recruiting | HCM |
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2014 | 2014 |
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Time and Attendance | HCM |
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2014 | 2014 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cedar Gate Technologies | Legacy | Cedar Gate EZ-CAP | Core Admin Processing System | ERP Services and Operations | n/a | 2019 | 2019 |
In 2019 AllCare Health implemented Cedar Gate EZ-CAP as its Core Admin Processing System, establishing a centralized platform for Medicaid and Medicare encounter and claims adjudication. The deployment supports AllCare CCO adjudication workflows, enforcing policy and contract rules for Medicaid and Medicare encounters within Cedar Gate EZ-CAP.
The Cedar Gate EZ-CAP implementation includes an adjudication engine that executes encounter edits and auto adjudication logic, driven by the AllCare Cedar Gate EzCap Claim Data Elements for Auto Adjudication document. Front end processing capabilities are configured to validate incoming claim data and apply encounter edits prior to acceptance, enabling automated decisioning for standard claim types and manual review for exceptions.
Operationally claims received in paper format are converted to electronic format and processed through a clearing house, where data that fails validation is returned to the provider for correction and resubmission. Processed encounters are regularly submitted to OHA and CMS, and the platform is used by claims processing and operations teams to manage intake, exception handling, and submission workflows.
Governance is codified in policies and procedures addressing claims and encounter audits, including an Upload Process and Procedure Document and an attachment titled AllCare CCO Example 2021-12 CAP Vendor Completenes. These documents define the in load process for claims and encounters and the information elements required for automated adjudication, supporting auditability and operational control of the Cedar Gate EZ-CAP environment.
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Electronic Health Record | ERP Services and Operations |
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2015 | 2015 |
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Electronic Health Record | ERP Services and Operations |
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2023 | 2023 |
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Medical Practice Management | ERP Services and Operations |
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2023 | 2023 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Velaro | Legacy | Velaro Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
In 2021, AllCare Health deployed Velaro Live Chat on its public website. AllCare Health uses Velaro Live Chat, classified under Chatbots and Conversational AI, to provide a web embedded patient engagement channel supporting patient access and member services. The initial implementation concentrated on a chat widget that delivers live agent sessions and scripted conversational flows to support appointment scheduling and basic triage.
Architecturally the deployment leverages Velaro Live Chat as a cloud hosted, JavaScript embedded chat widget on site pages, with configuration for agent routing, queue management, canned responses, session transcripts, and visitor monitoring to enable real time triage and escalation. Operational ownership is concentrated in patient access and contact center teams, with governance controls for agent roles, transcript retention, and chat moderation workflows aligned to healthcare privacy needs. The implementation emphasizes core Chatbots and Conversational AI functional elements such as presence based routing and proactive chat invitations, positioning AllCare Health Velaro Live Chat Chatbots and Conversational AI as the primary conversational interface on the corporate website.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Audio Video and Web Conferencing | Collaboration |
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2022 | 2022 |
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Collaboration | Collaboration |
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2011 | 2011 |
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Collaboration | Collaboration |
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2017 | 2017 |
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Collaboration | Collaboration |
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2022 | 2022 |
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Collaboration | Collaboration |
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2023 | 2023 |
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Collaboration | Collaboration |
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2023 | 2023 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signing | Content Management |
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2024 | 2024 |
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Document Management | Content Management |
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2020 | 2020 |
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Web Content Management | Content Management |
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2019 | 2019 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2021 | 2021 |
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Digital Advertising Platform | CRM |
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2017 | 2017 |
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Digital Advertising Platform | CRM |
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2017 | 2017 |
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Digital Advertising Platform | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2024 | 2024 |
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Tag Management | CRM |
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2015 | 2015 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2024 | 2024 |
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Remote Monitoring and Management, IT Service Management | ITSM |
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2022 | 2022 |
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PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Project Portfolio Management | PPM |
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2020 | 2020 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2025 | 2025 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2013 | 2013 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2013 | 2013 |
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Cloud Storage | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2015 | 2015 |
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Network Virtualisation | IaaS |
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2022 | 2022 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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DDoS Protection | CyberSecurity |
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2014 | 2014 |
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Identity and Access Management (IAM) | CyberSecurity |
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2023 | 2023 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2024 | 2024 |
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IT Decision Makers and Key Stakeholders at AllCare Health
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by AllCare Health Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD AllCare Health Technographics
AllCare Health is a Healthcare organization based in United States,
with around 350 employees and annual revenues of $500.0 million.
AllCare Health operates a diverse technology stack with applications such as
Relias LMS, Cedar Gate EZ-CAP and Velaro Live Chat,
covering areas like Learning and Development, Core Admin Processing System and Chatbots and Conversational AI.
AllCare Health has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Relias, Cedar Gate Technologies and Velaro.
AllCare Health recently adopted applications including
NAVEX One in 2025, Exclaimer Cloud Signatures for Office 365 in 2024 and Salesforce Sales Cloud in 2024,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of AllCare Health’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates AllCare Health’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete AllCare Health technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.