Alliant Credit Union
11545 W Touhy Ave,
Chicago, 60666, IL,
United States
Chicago, 60666, IL,
United States
1 800-328-1935
Banking and Financial Services
Alliant Credit Union Technographics
Alliant Credit Union Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Alliant Credit Union and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 658 Alliant Credit Union employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Alliant Credit Union has purchased the following applications: Gallup Q12 for Employee Engagement in 2015, OnBase BPM for Process Mining in 2019, DocuSign eSignature for Digital Signing in 2010 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Alliant Credit Union is running and its propensity to invest more and deepen its relationship with Gallup , Hyland , DocuSign or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Alliant Credit Union revenues, which have grown to $180.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Alliant Credit Union intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Alliant Credit Union Tech Stack and Enterprise Applications
Alliant Credit Union HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Gallup | Legacy | Gallup Q12 | Employee Engagement | HCM | n/a | 2015 | 2015 |
In 2015, Alliant Credit Union implemented Gallup Q12 as its Employee Engagement measurement platform. The deployment focused on the Member Care Center and associated service functions, positioning Gallup Q12 as the primary instrument for measuring engagement, informing incentive design, and guiding staffing decisions across member service operations.
Gallup Q12 was embedded into governance and people processes, with survey results used to shape new incentive plans, training, and a consultative sales-as-service operating model in Member Care. The program supported a major business case and organizational investment that nearly doubled Member Care Center staffing, and it was paired with a digital rework of policy and process manuals to improve accessibility and consistency. Gallup Q12 Employee Engagement survey results were used as an operational KPI, with Grand Mean scores consistently in the 75th percentile or above during the period described, and the implementation ran alongside multiple contact center and service channel projects including a third party call center vendor conversion, phone-based account opening, a consumer loan origination system rollout, and the initial phase of a digital support platform incorporating chat, social care, and speech analytics.
|
Alliant Credit Union Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Hyland | Legacy | OnBase BPM | Process Mining | Analytics and BI | n/a | 2019 | 2019 |
In 2019, Alliant Credit Union implemented OnBase BPM in a Process Mining initiative to extend its enterprise content services footprint. Alliant originally deployed the OnBase content services platform in late 2011 to begin automatically capturing documents and information, but initial use was limited to scanning, storing and retrieving documents in only a few departments.
The OnBase BPM implementation focused on configurable workflow engines and content capture capabilities to automate time-consuming, paper-based processes. Implementation work emphasized document capture, electronic storage, indexed retrieval, and process orchestration so staff could stop printing and instead access documents electronically from multiple systems.
OnBase BPM was integrated with Alliant's Symitar core processing system to provide instant and secure access to reports and member documentation without leaving core screens. Operational coverage expanded from a handful of departments to enterprise-wide use across operations and member services, aligning content services with account processing and reporting workflows.
Governance and process change centered on electronic-first document handling and workflow-driven approvals, with process owners retooling procedures to leverage OnBase BPM routing and records access. More than 95 percent of the credit union's documentation is now electronic, and integrated OnBase BPM workflows deliver centralized access to member documentation and reports.
|
Alliant Credit Union Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| DocuSign | Legacy | DocuSign eSignature | Digital Signing | Content Management | n/a | 2010 | 2010 |
In 2010 Alliant Credit Union implemented DocuSign eSignature to complete its closed end loan process and to align with upcoming changes in Regulation Z. Alliant Credit Union implemented DocuSign eSignature within the Digital Signing category to digitize signature capture, enforce audit trails, and streamline document delivery for consumer loan closings.
The deployment emphasized eSignature workflows, reusable document templates, authentication controls, audit logging, and secure document custody, capabilities typical of Digital Signing solutions. Operational scope centered on lending operations and compliance functions, embedding DocuSign eSignature into closed end loan workflows to standardize signoff and recordkeeping and to ensure regulatory disclosure timing. Governance work included updating loan closing procedures and compliance controls to accept electronic signatures under Regulation Z. The stated outcome was compliance readiness for the Regulation Z changes announced at the time.
|
|
|
|
|
Web Content Management | Content Management |
|
2011 | 2011 |
|
Alliant Credit Union CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Customer Engagement | CRM |
|
2019 | 2019 |
|
|
|
|
|
Customer Engagement | CRM |
|
2019 | 2019 |
|
|
|
|
|
Digital Advertising Platform | CRM |
|
2018 | 2018 |
|
|
|
|
|
Digital Advertising Platform | CRM |
|
2018 | 2018 |
|
|
|
|
|
Marketing Analytics | CRM |
|
2016 | 2016 |
|
|
|
|
|
Marketing Analytics | CRM |
|
2020 | 2020 |
|
|
|
|
|
Partner Relationship Management | CRM |
|
2020 | 2020 |
|
Alliant Credit Union Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Procure to Pay | Procurement |
|
2017 | 2017 |
|
Alliant Credit Union IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2014 | 2014 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2016 | 2016 |
|
|
|
|
|
Digital Workspace | IaaS |
|
2018 | 2018 |
|
IT Decision Makers and Key Stakeholders at Alliant Credit Union
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Alliant Credit Union Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Alliant Credit Union IT executives and key decision makers. This section highlights Alliant Credit Union's latest recorded technology evaluations, including Backbase Digital Banking Platform for Digital Banking on 2026-02-18, Selligent Marketing Cloud for Marketing Automation on 2026-02-05, and Hyland OnBase for Content Management on 2025-03-04. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Alliant Credit Union digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2026-02-18 | Alliant Credit Union | Evaluated | Backbase Solutions | Backbase Digital Banking Platform | Digital Banking | ERP Services and Operations |
| 2026-02-05 | Alliant Credit Union | Evaluated | Selligent | Selligent Marketing Cloud | Marketing Automation | CRM |
| 2025-03-04 | Alliant Credit Union | Evaluated | Hyland | Hyland OnBase | Content Management | Content Management |
| 2024-06-26 | Alliant Credit Union | Evaluated |
|
|
Core Banking | ERP Services and Operations |
FAQ - APPS RUN THE WORLD Alliant Credit Union Technographics
Alliant Credit Union is a Banking and Financial Services organization based in United States,
with around 658 employees and annual revenues of $180.0 million.
Alliant Credit Union operates a diverse technology stack with applications such as
Gallup Q12, OnBase BPM and DocuSign eSignature,
covering areas like Employee Engagement, Process Mining and Digital Signing.
Alliant Credit Union has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Gallup, Hyland and DocuSign.
Alliant Credit Union recently adopted applications including
Quantcast Measure in 2020, Impact Partnership Cloud in 2020 and OnBase BPM in 2019,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Alliant Credit Union’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Alliant Credit Union’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Alliant Credit Union technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.