Indianapolis, 46222, IN,
United States
Allison Transmission Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Allison Transmission and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 3700 Allison Transmission employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Allison Transmission has purchased the following applications: Serrala FinanceSuite for AP Automation in 2012, UKG Workforce Central (ex Kronos Workforce Central) for Workforce Management in 2011, IBM Maximo CMMS for Computerized Maintenance Management (CMMS) in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Allison Transmission is running and its propensity to invest more and deepen its relationship with Serrala , SAP , UKG or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Allison Transmission revenues, which have grown to $3.04 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Allison Transmission intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Serrala | Legacy | Serrala FinanceSuite | AP Automation | ERP Financial Management | n/a | 2012 | 2012 |
In 2012 Allison Transmission implemented Serrala FinanceSuite for AP Automation, deploying the Serrala FinanceSuite to digitize core accounts payable operations. The initial scope targeted Accounts Payable and finance shared services, focusing on supplier invoice intake, approval routing, and centralized invoice processing across corporate finance functions.
The implementation configured Serrala FinanceSuite modules for invoice capture and document management, automated three way and two way PO matching, workflow based approvals, exceptions handling, vendor portal access, dynamic discounting, and payment management. Configuration emphasized configurable approval chains and audit trails to support compliance and finance control requirements.
The solution was integrated with Allison Transmission enterprise back office via enterprise ERP connector patterns and standard API and batch interfaces, enabling invoice posting and payment file exchange with finance systems and payment channels. Document storage and archival were centralized, and electronic invoicing channels were enabled to streamline supplier communications and remittance workflows.
Governance combined finance process redesign with a phased rollout across AP teams, formalized approval policies, and targeted training for AP staff and shared service operators. Operational changes focused on standardized invoice workflows, role based access for approvers and clerks, and establishing monitoring for exception management and process adherence.
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ERP Financial | ERP Financial Management |
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2007 | 2007 |
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ERP Financial | ERP Financial Management |
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2019 | 2019 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| UKG | Legacy | UKG Workforce Central (ex Kronos Workforce Central) | Workforce Management | HCM | n/a | 2011 | 2011 |
In 2011, Allison Transmission deployed UKG Workforce Central (ex Kronos Workforce Central) as its enterprise Workforce Management platform. The application is provisioned through an Allison Transmission Kronos web portal, providing centralized access for hourly and salaried employees across manufacturing operations.
The deployment emphasizes core Workforce Management functionality, including electronic timekeeping, shift scheduling, absence and leave administration, and employee self-service for time and schedule visibility. UKG Workforce Central was configured to enforce shift rules and attendance policies common to manufacturing payroll and labor compliance workflows.
Operational ownership centers on HR and operations teams, with the system used to drive supervisor approval workflows, timecard edits, and schedule exceptions tracking. The implementation supports role-based access controls and payroll-adjacent processes, enabling transactional labor data capture for downstream payroll and workforce planning activities.
Governance included centralized scheduling and attendance policy enforcement, supervisor-driven exception management, and user self-service adoption through the Kronos portal. UKG Workforce Central remains the primary Workforce Management solution referenced on Allison Transmission’s Kronos access point.
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| IBM | Legacy | IBM Maximo CMMS | Computerized Maintenance Management (CMMS) | ERP Services and Operations | n/a | 2018 | 2018 |
In 2018, Allison Transmission deployed IBM Maximo CMMS for Computerized Maintenance Management (CMMS) to centralize maintenance operations at its Indianapolis, IN site. IBM Maximo CMMS was adopted to support maintenance planning, work order management, and engineering review across maintenance, field service, and controls functions.
The implementation configured standard maintenance modules to capture EM, CM, and PM work orders, supporting maintenance planner and supervisor workflows. Configuration focused on work order lifecycle management, preventive maintenance scheduling, and using CMMS data to inform problem solving and failure mode analysis, aligning with job requirements for supervisors, maintenance planners, service mechanics, and controls engineers.
Operational coverage emphasized shop floor and field maintenance teams in Indianapolis, with CMMS data used alongside machine performance information from PC, CNC, and PLC controls to identify top failure modes. The deployment reinforced role-based use cases for maintenance planners, field service technicians, millwrights, and maintenance engineers, with hands-on trades experience cited as part of operational proficiency.
Governance concentrated on embedding Maximo into daily maintenance planning and execution, instituting structured review of EM, CM, and PM work orders and integrating CMMS-driven analysis into maintenance planning cycles. Training and role alignment targeted supervisors and planners to ensure consistent use of IBM Maximo CMMS for Computerized Maintenance Management (CMMS) workflows and problem resolution processes.
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Enterprise Asset Management | ERP Services and Operations |
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2018 | 2018 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Contract Lifecycle Management | Content Management |
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2019 | 2019 |
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Web Content Management | Content Management |
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2013 | 2013 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2013 | 2013 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2020 | 2020 |
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EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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EPM | EPM |
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2015 | 2015 |
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Financial Consolidation and Close | EPM |
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2015 | 2016 |
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PLM and Engineering
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Computer-Aided Design (CAD) | PLM and Engineering |
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2019 | 2019 |
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Product Lifecycle Management | PLM and Engineering |
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2019 | 2019 |
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Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Procure to Pay | Procurement |
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2019 | 2019 |
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Procurement | Procurement |
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2010 | 2011 |
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Procurement | Procurement |
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2019 | 2019 |
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Procurement | Procurement |
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2019 | 2019 |
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Sourcing | Procurement |
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2019 | 2019 |
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Supplier Relationship Management | Procurement |
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2010 | 2010 |
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Supplier Relationship Management | Procurement |
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2019 | 2019 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2013 | 2013 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Web Gateways (SWG) | CyberSecurity |
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2018 | 2018 |
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