Allity Aged Care
Level 7/601 Pacific Hwy, St Leonards,
Sydney, 2065, NSW,
Australia
Sydney, 2065, NSW,
Australia
61 2 9431-1000
Healthcare
Allity Aged Care Technographics
Allity Aged Care Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Allity Aged Care and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 4400 Allity Aged Care employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Allity Aged Care has purchased the following applications: Microsoft Dynamics AX for ERP Financial in 2012, Frontier Software iChris for Core HR in 2016, CarePage for Customer Experience in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Allity Aged Care is running and its propensity to invest more and deepen its relationship with Microsoft , Frontier Software , Edenred or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Allity Aged Care revenues, which have grown to $600.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Allity Aged Care intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Allity Aged Care Tech Stack and Enterprise Applications
Allity Aged Care ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Dynamics AX | ERP Financial | ERP | n/a | 2012 | 2012 |
In 2012 Allity Aged Care implemented Microsoft Dynamics AX, an ERP Financial application. The deployment was hosted on Windows Server virtual machines provisioned on VMware vSphere, supporting application servers and database tiers across Allity homes, and the environment was managed with regular backup and data recovery processes. System engineering provided level 3 technical support to over 500 users and administered user accounts across Active Directory, Exchange, Lync, Microsoft Dynamics AX, Cognos, Chris21 and Kronos.
Microsoft Dynamics AX was configured to support core financial management functions common to ERP Financial systems, including general ledger and accounts workflows aligned with enterprise reporting. The implementation coexisted with Cognos for reporting and with Chris21 and Kronos for HR and workforce management, with Active Directory used for centralized user provisioning and authentication across those systems. Governance practices included periodic infrastructure reviews, management of third-party service providers, and clear ownership of technical issue resolution by the in-house engineering team.
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Allity Aged Care HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Frontier Software | Legacy | Frontier Software iChris | Core HR | HCM | n/a | 2016 | 2016 |
In 2016, Allity Aged Care implemented Frontier Software iChris as its Core HR application. The deployment supported end-to-end payroll and HR operations across four Australian states, administering approximately 5,000 employees on alternating fortnightly and monthly pay cycles.
Frontier Software iChris was used to manage core HR master data and transactional payroll activities, including daily new starter entry, termination calculations, status changes, monthly superannuation processing and lodgement, and payroll tax lodgement for four states. The configuration reflected sector-specific compliance requirements, with operational rules and pay calculations aligned to four Allity Enterprise Agreements, the Nurses Award and the Aged Care Award. The implementation also supported ad hoc long service leave calculations and workcover payment processing as part of payroll transactional scope.
Operationally the payroll function worked alongside other HR and workforce systems referenced in operational notes, including Chris21 and Kronos software for complementary HR and timekeeping functions, with close liaison between payroll, HR, Injury Management and the wider finance team. Daily workflows included reviewing facility-signed payments for errors and compliance, troubleshooting system and payroll queries from facilities, and assisting managers and administrators with payroll and process issues. The solution supported a centralized payroll team model coordinating inputs from multiple residential sites.
Governance and workflow were organized around a small specialist payroll team of five, including a Payroll Manager and autonomous payroll officers responsible for their own workload. Formal processes included sign-off reviews of facility-submitted payments, interpretation and application of multiple enterprise agreements and awards, and cross-functional coordination for workcover and payroll tax obligations. System use emphasized operational controls, compliance with industry awards, and ongoing support to facility administrators and managers.
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Employee Recognition and Rewards Management | HCM |
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2018 | 2018 |
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Onboarding | HCM |
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2018 | 2018 |
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Payroll | HCM |
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2016 | 2016 |
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Payroll | HCM |
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2014 | 2014 |
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Recruiting, Applicant Tracking System | HCM |
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2018 | 2018 |
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Time and Attendance | HCM |
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2014 | 2014 |
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Workforce Management | HCM |
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2014 | 2014 |
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Workforce Scheduling | HCM |
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2014 | 2014 |
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Workforce Scheduling | HCM |
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2014 | 2014 |
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Allity Aged Care CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| CarePage | Legacy | CarePage | Customer Experience | CRM | n/a | 2019 | 2019 |
In 2019 Allity Aged Care implemented CarePage for Customer Experience across its network of homes in Australia to establish baseline resident experience measures and support continuous improvement. The deployment used CarePage as the Customer Experience application to capture resident and family feedback in real time and to surface operational issues for care and service teams.
The implementation configured CarePage capabilities typical of Customer Experience platforms, including feedback capture workflows, survey and touchpoint instrumentation, consolidated reporting dashboards, and escalation triggers to route issues to clinical and operations teams. CarePage was provisioned to generate baseline experience metrics and trend views that informed local improvement plans and centralized oversight.
Operational coverage included multiple Allity residential aged care sites, with the system used by resident experience staff, family engagement coordinators, clinical teams, and operations managers. The rollout emphasized consistent feedback collection across homes to compare resident experience measures and to drive care pathway adjustments and service quality reviews.
Governance for the CarePage Customer Experience deployment centered on establishing baseline measures and embedding continuous improvement workflows into routine operations. The program produced faster insight into resident and family issues and was recognised in sector awards for its impact on service quality.
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Marketing Automation | CRM |
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2021 | 2021 |
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Allity Aged Care CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Web Application Firewalls (WAF), DDoS Protection | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Allity Aged Care
| First Name | Last Name | Title | Function | Department | Phone | |
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Head of People and Culture | Director | HR | |
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Payroll Officer | Manager | Finance | |
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CFO | CXO | Finance | |
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Payroll Officer | Manager | Finance | |
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Finance Director | Director | Finance | |
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Chief Operating Officer | CXO | Finance | |
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Chief Information Officer (CIO) | CXO | IT | |
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Payroll Manager | Manager | Finance | |
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Head of People and Organisational Development | Director | HR | |
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CIO | CXO | Finance | |
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Workforce Business Partner | Manager | HR | |
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Workforce Systems Manager | Manager | HR | |
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Workforce Business Partner | Manager | HR | |
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Payroll Officer | Manager | Finance | |
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Human Resource Business Partner | Manager | HR | |
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Talent Acquisition Team Leader NSW & VIC | Manager | HR | |
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Talent Acquisition Manager | Manager | HR | |
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Apps Being Evaluated by Allity Aged Care Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Allity Aged Care IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Allity Aged Care digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Allity Aged Care Technographics
Allity Aged Care is a Healthcare organization based in Australia,
with around 4400 employees and annual revenues of $600.0 million.
Allity Aged Care operates a diverse technology stack with applications such as
Microsoft Dynamics AX, Frontier Software iChris and CarePage,
covering areas like ERP Financial, Core HR and Customer Experience.
Allity Aged Care has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Microsoft, Frontier Software and CarePage.
Allity Aged Care recently adopted applications including
Campaign Monitor Email Marketing in 2021, Lumen Black Lotus Labs in 2021 and CarePage in 2019,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Allity Aged Care’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Allity Aged Care’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Allity Aged Care technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.