Altavia Htt
Unit 4 Park Square Thorncliffe Park Estate,
Sheffield, S35 2PH,
United Kingdom
Sheffield, S35 2PH,
United Kingdom
44 11 4220-3760
Media
Altavia Htt Technographics
Altavia Htt Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Altavia Htt and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 31 Altavia Htt employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Altavia Htt has purchased the following applications: Google Workspace (Formerly Google G-Suite) for Collaboration in 2016, Zendesk Service for Customer Support in 2015, Dynatrace APM for Application Performance Management in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Altavia Htt is running and its propensity to invest more and deepen its relationship with Google , Microsoft , Salesforce or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Altavia Htt revenues, which have grown to $41.5 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Altavia Htt intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
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Altavia Htt Tech Stack and Enterprise Applications
Altavia Htt Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2016 | 2016 |
In 2016, Altavia Htt implemented Google Workspace (Formerly Google G-Suite) as its Collaboration platform. The cloud-hosted Google Workspace deployment was provisioned for the company’s 31 employees and applied across its United Kingdom operations, with evidence of Google Workspace usage on the corporate website.
The implementation centers on standard Google Workspace (Formerly Google G-Suite) capabilities including Gmail for email, Google Drive for file storage, Google Docs and Sheets for collaborative authoring, Calendar for scheduling, and Google Meet for video conferencing. Administrative configuration used the Google Workspace admin console to create organizational units, perform user and group provisioning, manage the corporate domain, and enforce device and access controls, aligning platform governance and content collaboration workflows with typical Collaboration category implementations.
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Collaboration | Collaboration |
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2021 | 2021 |
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Collaboration | Collaboration |
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2022 | 2022 |
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Altavia Htt CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Service | Customer Support | CRM | n/a | 2015 | 2015 |
In 2015, Altavia Htt implemented Zendesk Service to provide Customer Support capabilities embedded on its public website. Altavia Htt deployed Zendesk Service as the primary customer service channel to capture, route, and manage inbound inquiries from web visitors and client contacts on its UK site.
The implementation leveraged core Zendesk Service functionality including ticketing and case management, web widget based capture, help center content for self service, email channel ingestion, and basic automation such as macros and automated ticket routing. Configuration work focused on ticket fields, priority routing rules, and workflow states aligned to media client service processes, with an emphasis on fast triage by client services staff.
Operational coverage centered on customer support and client services teams serving the United Kingdom, with the application instrumented on the corporate website to surface contact forms and live support prompts. Integrations were limited to website embedding and channel consolidation into Zendesk Service, creating a single pane for web and email interactions consistent with Customer Support tooling.
Governance emphasized process standardization for ticket ownership, response templates, and knowledge base maintenance to ensure consistent handling of media client requests. The narrative centers on Altavia Htt, Zendesk Service, Customer Support, and the business function of client and customer service for the company website.
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Marketing Automation | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2022 | 2022 |
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Marketing Automation | CRM |
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2022 | 2022 |
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Altavia Htt ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Dynatrace | Legacy | Dynatrace APM | Application Performance Management | ITSM | n/a | 2021 | 2021 |
In 2021, Altavia Htt deployed Dynatrace APM to instrument and monitor its public-facing website. The implementation targets Application Performance Management for the company website, providing visibility into user experience and application behavior across digital channels.
Dynatrace APM was configured to capture real user monitoring, distributed transaction tracing, and application-level metrics and error detection consistent with Application Performance Management capabilities. Configuration emphasized browser and server-side instrumentation, automatic service discovery, and dashboarding to surface page load times, JavaScript errors, and backend service response metrics for ongoing observability.
Operational coverage is centered on the web operations and digital teams responsible for the website, with monitoring data used for incident triage and performance governance across customer-facing workflows. Governance focused on establishing alert thresholds, dashboard review cadences, and incident escalation procedures so Dynatrace APM data is integrated into regular operational routines and service reliability workflows.
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IT Service Management | ITSM |
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2020 | 2020 |
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Altavia Htt PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2016 | 2016 |
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Altavia Htt IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at Altavia Htt
| First Name | Last Name | Title | Function | Department | Phone | |
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Apps Being Evaluated by Altavia Htt Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Altavia Htt IT executives and key decision makers. This section highlights Altavia Htt's latest recorded technology evaluations, including FIS GETPAID for AR Automation on 2025-01-23. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Altavia Htt digital transformation priorities and AI adoption trends.
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FAQ - APPS RUN THE WORLD Altavia Htt Technographics
Altavia Htt is a Media organization based in United Kingdom,
with around 31 employees and annual revenues of $41.5 million.
Altavia Htt operates a diverse technology stack with applications such as
Google Workspace (Formerly Google G-Suite), Zendesk Service and Dynatrace APM,
covering areas like Collaboration, Customer Support and Application Performance Management.
Altavia Htt has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Google, Zendesk and Dynatrace.
Altavia Htt recently adopted applications including
Slack Connect in 2022, MailerLite in 2022 and SendinBlue in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Altavia Htt’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Altavia Htt’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Altavia Htt technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.