Paris, 92513,
France
Alten Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Alten and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 57700 Alten employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Alten has purchased the following applications: Unit4 Business World for ERP Financial in 2023, ServiceNow HR for HR Service Delivery in 2018, ServiceNow Facilities Service Management for Facility Management in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Alten is running and its propensity to invest more and deepen its relationship with UNIT4 , SAP , ServiceNow or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Alten revenues, which have grown to $4.56 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Alten intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| UNIT4 | Legacy | Unit4 Business World | ERP Financial | ERP Financial Management | n/a | 2023 | 2023 |
In 2023, Alten implemented Unit4 Business World. The deployment designated Unit4 Business World as the enterprise ERP Financial platform supporting Alten's finance organization and professional services delivery operations.
The implementation concentrated on core financial management capabilities typical of ERP Financial systems, including general ledger, accounts payable, accounts receivable, fixed assets and project accounting, with configuration for multi entity consolidation and multi currency processing. Configuration work included automated financial close sequencing, configurable approval workflows and role based access controls to align system behavior with corporate finance controls and audit requirements.
Integration activity connected Unit4 Business World to timesheet and project delivery sources, HR and payroll interfaces, and operational reporting feeds so financial postings reflect project labor, billing and payroll events. The deployment used service based integration patterns and interface layers to support transactional posting and consolidated financial reporting across Alten business units.
Governance established a standardized chart of accounts, centralized month end close procedures and mapped approvals to finance roles, accompanied by staged rollout and finance user training. Process standardization focused on project accounting, billing cadence and approval governance to streamline financial operations within the professional services environment.
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Expense Management | ERP Financial Management |
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2019 | 2020 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ServiceNow | Legacy | ServiceNow HR | HR Service Delivery | HCM | n/a | 2018 | 2018 |
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Learning and Development | HCM |
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2017 | 2017 |
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Learning and Development | HCM |
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2019 | 2019 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ServiceNow | Legacy | ServiceNow Facilities Service Management | Facility Management | ERP Services and Operations | n/a | 2018 | 2018 |
In 2018, Alten implemented ServiceNow Facilities Service Management to centralize Facility Management capabilities across its multinational operations. The deployment was managed from a ServiceNow Competency Center within the group CIO organization, aligning the new application with existing IT service management and HR service initiatives across Alten’s four-country footprint and seven main entities.
The ServiceNow Facilities Service Management implementation included configuration of core facilities workflows alongside Core ITSM and Core HR solutions, emphasizing automation, self-service portals, and data analytics. Functional capabilities described in the rollout included service request handling for workplace assets, facilities incident management, and catalog-driven provisioning, implemented to work in concert with broader ITSM product strategy and sprint-based delivery.
Operational coverage was defined at the group level, with the Competency Center responsible for rollout governance, backlog prioritization, and agile sprint planning across internal technology teams and key user communities. The program relied on analytics from the IM IT landscape to inform ITSM data analysis and decision-making, and required coordination with Finance, HR, and Business Management stakeholders to validate requirements and acceptance criteria.
Governance and operating model changes were formalized through a CoE style ServiceNow Competency Center, including hierarchical management of an international multifunctional team, budget oversight for run and project activities, and supplier relationship oversight where applicable. The narrative positions Alten ServiceNow Facilities Service Management Facility Management as a centralized platform supporting facilities operations, ITSM integration, and business user self-service under an enterprise governance framework.
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Travel Management | ERP Services and Operations |
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2019 | 2020 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2017 | 2017 |
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Collaboration | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2022 | 2022 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signing | Content Management |
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2021 | 2021 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Advertising Platform | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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EPM | EPM |
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2021 | 2021 |
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Financial Consolidation and Close | EPM |
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2021 | 2021 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2021 | 2021 |
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IT Service Management | ITSM |
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2021 | 2021 |
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IT Service Management | ITSM |
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2018 | 2018 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Treasury Management | TRM |
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2023 | 2024 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2018 | 2018 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2023 | 2023 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2022 | 2022 |
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