Alten
40, avenue Andre Morizet Cedex Boulogne-Billancourt,
Paris, 92513,
France
Paris, 92513,
France
33 1 46 08 72 00
Professional Services
Alten Technographics
Alten Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Alten and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 57700 Alten employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Alten has purchased the following applications: Unit4 Business World for ERP Financial in 2023, ServiceNow HR for HR Service Delivery in 2018, ServiceNow Facilities Service Management for Facility Management in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Alten is running and its propensity to invest more and deepen its relationship with UNIT4 , SAP , ServiceNow or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Alten revenues, which have grown to $4.56 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Alten intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Alten Tech Stack and Enterprise Applications
Alten ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| UNIT4 | Legacy | Unit4 Business World | ERP Financial | ERP | n/a | 2023 | 2023 |
In 2023, Alten implemented Unit4 Business World. The deployment designated Unit4 Business World as the enterprise ERP Financial platform supporting Alten's finance organization and professional services delivery operations.
The implementation concentrated on core financial management capabilities typical of ERP Financial systems, including general ledger, accounts payable, accounts receivable, fixed assets and project accounting, with configuration for multi entity consolidation and multi currency processing. Configuration work included automated financial close sequencing, configurable approval workflows and role based access controls to align system behavior with corporate finance controls and audit requirements.
Integration activity connected Unit4 Business World to timesheet and project delivery sources, HR and payroll interfaces, and operational reporting feeds so financial postings reflect project labor, billing and payroll events. The deployment used service based integration patterns and interface layers to support transactional posting and consolidated financial reporting across Alten business units.
Governance established a standardized chart of accounts, centralized month end close procedures and mapped approvals to finance roles, accompanied by staged rollout and finance user training. Process standardization focused on project accounting, billing cadence and approval governance to streamline financial operations within the professional services environment.
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Expense Management | ERP |
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2019 | 2020 |
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Alten HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ServiceNow | Legacy | ServiceNow HR | HR Service Delivery | HCM | n/a | 2018 | 2018 |
In 2018, Alten implemented ServiceNow HR as part of a groupwide ServiceNow platform deployment focused on HR Service Delivery. The initiative was led from the Information Systems Department and targeted the company footprint across four countries and seven main entities, including Front Office, Back Office, EUSS, ITOPS, Security, Governance & Method, and Enterprise Architecture, with End User Service Support extending platform access to all employee devices and service channels.
The implementation centered on delivering core model solutions, specifically Core HR, Core ITSM, and Core Facilities, using ServiceNow HR to enable automation, self service, and a data analytics approach. A ServiceNow Competency Center was structured inside the CIO organization to manage a multifunctional development and support team responsible for configuring platform capabilities, maintaining delivery quality, and operating the ServiceNow HR modules across business portfolios.
Operational integrations and coverage emphasized governance with Finance, HR, Business Management, and key user communities, and leveraged the IM IT landscape for ITSM data analytics to inform decision making. Rollout planning and platform adoption activities were scoped to be executed within all ALTEN companies, aligning ServiceNow HR capabilities with business functions such as HR case management, employee service portals, and IT service operations.
Governance and delivery practices were formalized through backlog prioritization, agile sprint planning, hierarchical management of an international team, and budget oversight for recurring and project related expenditures. The implementation mandated product strategy definition, stakeholder governance setup, and talent management including coaching and recruitment to sustain the Competency Center and ongoing ServiceNow HR operations.
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Learning and Development | HCM |
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2017 | 2017 |
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Learning and Development | HCM |
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2019 | 2019 |
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Alten ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ServiceNow | Legacy | ServiceNow Facilities Service Management | Facility Management | ERP Services and Operations | n/a | 2018 | 2018 |
In 2018, Alten implemented ServiceNow Facilities Service Management to centralize Facility Management capabilities across its multinational operations. The deployment was managed from a ServiceNow Competency Center within the group CIO organization, aligning the new application with existing IT service management and HR service initiatives across Alten’s four-country footprint and seven main entities.
The ServiceNow Facilities Service Management implementation included configuration of core facilities workflows alongside Core ITSM and Core HR solutions, emphasizing automation, self-service portals, and data analytics. Functional capabilities described in the rollout included service request handling for workplace assets, facilities incident management, and catalog-driven provisioning, implemented to work in concert with broader ITSM product strategy and sprint-based delivery.
Operational coverage was defined at the group level, with the Competency Center responsible for rollout governance, backlog prioritization, and agile sprint planning across internal technology teams and key user communities. The program relied on analytics from the IM IT landscape to inform ITSM data analysis and decision-making, and required coordination with Finance, HR, and Business Management stakeholders to validate requirements and acceptance criteria.
Governance and operating model changes were formalized through a CoE style ServiceNow Competency Center, including hierarchical management of an international multifunctional team, budget oversight for run and project activities, and supplier relationship oversight where applicable. The narrative positions Alten ServiceNow Facilities Service Management Facility Management as a centralized platform supporting facilities operations, ITSM integration, and business user self-service under an enterprise governance framework.
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Travel Management | ERP Services and Operations |
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2019 | 2020 |
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Alten Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2017 | 2017 |
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Collaboration | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2022 | 2022 |
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Alten Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signing | Content Management |
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2021 | 2021 |
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Alten CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Advertising Platform | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Alten EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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EPM | EPM |
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2021 | 2021 |
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Financial Consolidation and Close | EPM |
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2021 | 2021 |
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Alten ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2021 | 2021 |
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IT Service Management | ITSM |
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2021 | 2021 |
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IT Service Management | ITSM |
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2018 | 2018 |
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Alten TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Treasury Management | TRM |
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2023 | 2024 |
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Alten PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2018 | 2018 |
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Alten IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2023 | 2023 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Alten CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at Alten
| First Name | Last Name | Title | Function | Department | Phone | |
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International Financial Controller | Director | Finance | |
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COO | CXO | Operations | |
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Chief Technology Officer | CXO | IT | |
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Region CFO, Operations and Support Functions | CXO | Finance | |
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Apps Being Evaluated by Alten Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Alten IT executives and key decision makers. This section highlights Alten's latest recorded technology evaluations, including Siemens Teamcenter for Product Lifecycle Management on 2025-11-07 and Cohere AI for Generative AI Platforms on 2025-01-21. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Alten digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2025-11-07 | Alten | Evaluated | Siemens Digital Industries Software | Siemens Teamcenter | Product Lifecycle Management | PLM and Engineering |
| 2025-01-21 | Alten | Evaluated | Cohere | Cohere AI | Generative AI Platforms | AI Development |
FAQ - APPS RUN THE WORLD Alten Technographics
Alten is a Professional Services organization based in France,
with around 57700 employees and annual revenues of $4.56 billion.
Alten operates a diverse technology stack with applications such as
Unit4 Business World, ServiceNow HR and ServiceNow Facilities Service Management,
covering areas like ERP Financial, HR Service Delivery and Facility Management.
Alten has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as UNIT4 and ServiceNow.
Alten recently adopted applications including
Unit4 Business World in 2023, Kyriba Treasury in 2023 and GandiCloud VPS in 2023,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Alten’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Alten’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Alten technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.