American Academy of Family Physicians
11400 Tomahawk Creek Pkwy,
Leawood, 66211, KS,
United States
Leawood, 66211, KS,
United States
1 800-274-2237
Non Profit
American Academy of Family Physicians Technographics
American Academy of Family Physicians Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by American Academy of Family Physicians and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 700 American Academy of Family Physicians employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that American Academy of Family Physicians has purchased the following applications: LivePerson Conversational Cloud for Chatbots and Conversational AI in 2017, Cisco Webex Meetings for Audio Video and Web Conferencing in 2020, Adobe Experience Manager for Digital Asset Management in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems American Academy of Family Physicians is running and its propensity to invest more and deepen its relationship with LivePerson , Cisco Systems , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing American Academy of Family Physicians revenues, which have grown to $80.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for American Academy of Family Physicians intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
American Academy of Family Physicians Tech Stack and Enterprise Applications
American Academy of Family Physicians AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LivePerson | Legacy | LivePerson Conversational Cloud | Chatbots and Conversational AI | AI-Powered Application | n/a | 2017 | 2017 |
In 2017, American Academy of Family Physicians implemented LivePerson Conversational Cloud as a Chatbots and Conversational AI capability on its public website. LivePerson Conversational Cloud is embedded into the AAFP site to provide conversational messaging and automated chat workflows for member and public inquiries, with the platform serving as the primary on-site conversational interface.
The implementation centers on category-aligned functional modules including a conversational bot engine with intent recognition, session orchestration to manage multi-turn dialogues, an administration console for content and dialogue configuration, and conversational analytics for monitoring interaction patterns. Configuration focuses on scripted response flows and intent mapping consistent with Chatbots and Conversational AI practices, and the LivePerson Conversational Cloud instance is managed through vendor-hosted cloud services.
Operational coverage is the AAFP public-facing website, supporting member services and information access, and governance responsibilities are aligned to web operations and member services teams. Management processes include conversational content updates, configuration control through the LivePerson administration tools, and ongoing monitoring of conversation logs and analytics to support operational oversight.
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American Academy of Family Physicians Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
In 2020, the American Academy of Family Physicians implemented Cisco Webex Meetings. Cisco Webex Meetings is deployed on the AAFP public website and is used to support member education, virtual events, and internal collaboration under the Audio Video and Web Conferencing category.
The deployment of Cisco Webex Meetings includes core Audio Video and Web Conferencing capabilities such as video conferencing, audio bridging, screen sharing, meeting recording, and browser based join workflows. Configuration emphasis is on scheduled webinars and ad hoc meeting rooms with host controls, participant management, and recording retention settings aligned to association event needs.
Operational coverage is centered on member facing education and organizational meeting flows, with Webex meeting rooms surfaced directly on the AAFP website to streamline external participant access. Governance and operational changes reflect standardization of scheduling practices, host training for member events, and configuration of public meeting access, aligning Cisco Webex Meetings with AAFP business functions in education delivery and internal collaboration.
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Collaboration | Collaboration |
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2019 | 2019 |
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Event Management | Collaboration |
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2018 | 2018 |
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American Academy of Family Physicians Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adobe Systems | Legacy | Adobe Experience Manager | Digital Asset Management | Content Management | n/a | 2020 | 2020 |
In 2020, American Academy of Family Physicians deployed Adobe Experience Manager as its Digital Asset Management solution on its public website. Adobe Experience Manager is used on the AAFP website to centralize, govern, and deliver digital assets that support web publishing and member communications.
The implementation centers on core Digital Asset Management capabilities, including a centralized asset library, metadata schema and taxonomy management, version control and asset renditions, role based access controls, and workflow orchestration for asset approval and publishing. Adobe Experience Manager also provides content authoring support and asset linkage to page templates and managed content fragments to streamline publishing cadence.
Operational coverage includes the AAFP website and adjacent marketing and communications workflows, with governance enforced through role based permissions, metadata standards, and approval workflows. The deployment is embedded in the site content delivery and authoring pipeline, positioning Adobe Experience Manager to manage the digital asset lifecycle for web and publishing teams at the American Academy of Family Physicians.
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American Academy of Family Physicians CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2020 | 2020 |
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Customer Experience | CRM |
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2014 | 2014 |
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Customer Experience | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2011 | 2011 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2011 | 2011 |
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American Academy of Family Physicians ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2021 | 2021 |
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American Academy of Family Physicians PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2011 | 2011 |
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Transactional Email | PaaS |
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2021 | 2021 |
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American Academy of Family Physicians IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at American Academy of Family Physicians
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by American Academy of Family Physicians Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from American Academy of Family Physicians IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the American Academy of Family Physicians digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD American Academy of Family Physicians Technographics
American Academy of Family Physicians is a Non Profit organization based in United States,
with around 700 employees and annual revenues of $80.0 million.
American Academy of Family Physicians operates a diverse technology stack with applications such as
LivePerson Conversational Cloud, Cisco Webex Meetings and Adobe Experience Manager,
covering areas like Chatbots and Conversational AI, Audio Video and Web Conferencing and Digital Asset Management.
American Academy of Family Physicians has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as LivePerson, Cisco Systems and Adobe Systems.
American Academy of Family Physicians recently adopted applications including
Atlassian Jira Service Desk in 2021, Intuit Mailchimp Mandrill in 2021 and Lumen CDN in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of American Academy of Family Physicians’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates American Academy of Family Physicians’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete American Academy of Family Physicians technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.