Houston, 77042, TX,
United States
American Liberty Hospitality Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by American Liberty Hospitality and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 500 American Liberty Hospitality employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that American Liberty Hospitality has purchased the following applications: Shiji Infrasys Cloud POS for Point Of Sale in 2022, Microsoft 365 for Collaboration in 2015, DotCMS for Content Management in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems American Liberty Hospitality is running and its propensity to invest more and deepen its relationship with Shiji Group , Microsoft , DotCMS or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing American Liberty Hospitality revenues, which have grown to $53.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for American Liberty Hospitality intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Shiji Group | Legacy | Shiji Infrasys Cloud POS | Point Of Sale | ERP Services and Operations | n/a | 2022 | 2022 |
In 2022, American Liberty Hospitality implemented Shiji Infrasys Cloud POS to modernize Food and Beverage operations and to enable an in‑house F&B brand that supports QR ordering and hybrid room service. The deployment began as a pilot at the Galleria Hotel and was planned for phased expansion to additional properties across the portfolio.
Shiji Infrasys Cloud POS is deployed as a cloud-native Point Of Sale platform that centralizes menu catalogs, item and discount configuration, tax and banquet rules, kitchen routing and printing, and QR-code driven guest ordering workflows. The implementation used a structured database build process where item and discount data were populated via a supplied Excel workbook, and configuration included front-end POS screens, payment and room charge flows, and event/banquet pricing logic to reflect hotel F&B complexity.
Architecture and operational design emphasized true cloud access so regional F&B leaders could manage configuration remotely across properties, enabling orders placed from guest mobile devices to print directly to kitchen printers and be tracked by service staff. The rollout aligned with Infrasys POS Americas regional operating model and included validation of multiple interfaces and integrations across hotel brand systems during go live to ensure end-to-end order and posting flows.
Governance and rollout followed a hands-on onboarding model with a dedicated Shiji contact, weekly implementation calls, onsite installer-driven setup and a final training class for servers, bartenders, and cooks. Support was positioned as multi-channel with non-urgent email responses within 30 minutes and urgent phone support in five to ten minutes, and reported operational outcomes included reduced training time for new associates, higher guest satisfaction, stated cost savings in training, and opportunities for incremental revenue tied to Shiji Digital Dine.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| DotCMS | Legacy | DotCMS | Content Management | Content Management | n/a | 2015 | 2015 |
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Web Content Management | Content Management |
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2009 | 2009 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Marketing Automation | CRM |
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2024 | 2024 |
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Tag Management | CRM |
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2022 | 2022 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2013 | 2013 |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2024 | 2024 |
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