American Senior Communities
6900 Gray Road,
Indianapolis, 46237, IN,
United States
Indianapolis, 46237, IN,
United States
1 317-788-2500
Healthcare
American Senior Communities Technographics
American Senior Communities Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by American Senior Communities and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10000 American Senior Communities employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that American Senior Communities has purchased the following applications: DataServ AutoVouch for AP Automation in 2013, UKG Workforce Central Timekeeper (ex Kronos Workforce Timekeeper) for Time and Attendance in 2008, LogMeIn BoldChat for Chatbots and Conversational AI in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems American Senior Communities is running and its propensity to invest more and deepen its relationship with DataServ , UKG , GoTo (formerly LogMeIn) or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing American Senior Communities revenues, which have grown to $990.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for American Senior Communities intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
American Senior Communities Tech Stack and Enterprise Applications
American Senior Communities ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| DataServ | Legacy | DataServ AutoVouch | AP Automation | ERP | n/a | 2013 | 2013 |
In 2013, American Senior Communities deployed DataServ AutoVouch as a centralized AP Automation solution to consolidate invoice intake and provide visibility across its 91 senior living communities. The implementation targeted the accounts payable organization that processes roughly 155,000 invoices annually, combining approximately 130,000 paper invoices and 25,000 electronic invoices into a single intake and processing stream.
The deployment architecture centers on DataServ’s Digital Mailroom and a SaaS OCR Invoice Processing MachineTM, which captures key invoice data fields after invoices are routed to DataServ via mail, email, or fax. DataServ AutoVouch implements SaaS OCR data capture, automated workflow processing, default invoice coding, analytics reporting, and document retention and storage, and it hosts scanned images and extracted data online for early visibility and tracking.
Operational integration includes scanned and imported documents entering an automated workflow where invoices are coded and routed to designated approvers, then posted to the client accounting system Great Plains for payment. The rollout followed a phased plan, beginning with six pilot facilities, expanding to half of the 91 communities within three weeks, and completing a full across-the-board rollout in approximately three months versus the originally planned six months, with comprehensive training and ongoing client success support provided by DataServ.
Governance and process changes emphasized a single repository for AP documents, a uniform automated workflow to reduce manual touches, and default coding to limit facility-level miscoding, enabling tighter approval routing and document retention management. The implementation reduced the number of handoffs before documents entered the document imaging system and established standardized approver workflows and reporting for the accounts payable function.
Outcomes reported by American Senior Communities include faster invoice approval cycles, quicker posting of invoices into the ERP, improved visibility into the payables process, reduced processing errors, decreased late fees, and no downtime during the three month startup. DataServ AutoVouch’s client success and account management support were cited as instrumental in resolving issues rapidly and maintaining operational continuity during and after rollout.
|
American Senior Communities HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| UKG | Legacy | UKG Workforce Central Timekeeper (ex Kronos Workforce Timekeeper) | Time and Attendance | HCM | n/a | 2008 | 2009 |
In 2008, American Senior Communities implemented UKG Workforce Central Timekeeper (ex Kronos Workforce Timekeeper) as its Time and Attendance platform. The rollout established a centralized workforce timekeeping system for hourly nursing, care, and administrative staff, positioning UKG Workforce Central Timekeeper as the primary time capture and timecard processing application.
The implementation configured core Time and Attendance modules including scheduled shift management, clock-in and clock-out time capture, exception and overtime tracking, manager timecard review and correction, and payroll export capability. Configuration emphasized role-based approvals, automated exception workflows, and timekeeper server-side processing for consolidated payroll batches.
UKG Workforce Central Timekeeper was deployed in an environment that also used Matrix for medical records and Fast Track as a sales tracking tool, with the timekeeping system operating alongside those applications to support HR and payroll processes. The deployment architecture relied on centralized timekeeper services with distributed time clock terminals at care communities, and exported processed time data into the organization payroll flows for downstream pay processing.
Governance included standardized scheduling policies, manager approval matrices, and audit trail controls to enforce consistent time reporting across care communities and administrative departments. Operational ownership aligned with workforce management and payroll teams to maintain configuration, timecard integrity, and compliance with internal timekeeping rules.
|
|
|
|
|
Workforce Management | HCM |
|
2008 | 2009 |
|
American Senior Communities AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| GoTo (formerly LogMeIn) | Legacy | LogMeIn BoldChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2018 | 2018 |
In 2018, American Senior Communities deployed LogMeIn BoldChat on its public website. The deployment implements LogMeIn BoldChat as a web-embedded conversational interface within the Chatbots and Conversational AI category, providing real-time chat capability for site visitors and prospective residents.
Implementation centered on front-end integration using an embedded JavaScript chat widget and configuration of conversational flows, canned responses, and live agent escalation consistent with Chatbots and Conversational AI functional workflows. LogMeIn BoldChat was configured to capture session transcripts, apply routing rules and visitor monitoring, and expose administration controls for chat script and response management.
Operational coverage is focused on customer engagement touchpoints on the public-facing site, supporting customer service and admissions interactions with standardized scripted responses and escalation pathways. Governance relied on web administration settings and content governance for chat scripts and routing rules, with ongoing maintenance performed through the site administration and chat platform configuration interfaces.
|
American Senior Communities Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Collaboration | Collaboration |
|
2018 | 2018 |
|
American Senior Communities CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Marketing Analytics | CRM |
|
2018 | 2018 |
|
|
|
|
|
Marketing Automation | CRM |
|
2020 | 2020 |
|
American Senior Communities IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2017 | 2017 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2021 | 2021 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2020 | 2020 |
|
American Senior Communities CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Identity and Access Management (IAM) | CyberSecurity |
|
2021 | 2021 |
|
|
|
|
|
Secure Email Gateways (SEGs) | CyberSecurity |
|
2020 | 2020 |
|
IT Decision Makers and Key Stakeholders at American Senior Communities
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
|
|
Chief Human Resources Officer & Employment Counsel | CXO | HR | |
|
|
|
CFO / VP Finance | CXO | Finance | |
|
|
|
CIO | CXO | Finance | |
|
|
|
Vice President of Human Resources | VP | HR | |
|
|
|
Human Resources Director | Director | HR | |
|
|
|
Sr Director of HRIS | Director | HR | |
|
|
|
CEO | CXO | Finance | |
|
Apps Being Evaluated by American Senior Communities Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from American Senior Communities IT executives and key decision makers. This section highlights American Senior Communities's latest recorded technology evaluations, including ServiceNow ITSM for IT Service Management on 2025-05-06. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the American Senior Communities digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2025-05-06 | American Senior Communities | Evaluated | ServiceNow | ServiceNow ITSM | IT Service Management | ITSM |
FAQ - APPS RUN THE WORLD American Senior Communities Technographics
American Senior Communities is a Healthcare organization based in United States,
with around 10000 employees and annual revenues of $990.0 million.
American Senior Communities operates a diverse technology stack with applications such as
DataServ AutoVouch, UKG Workforce Central Timekeeper (ex Kronos Workforce Timekeeper) and LogMeIn BoldChat,
covering areas like AP Automation, Time and Attendance and Chatbots and Conversational AI.
American Senior Communities has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as DataServ, UKG and GoTo (formerly LogMeIn).
American Senior Communities recently adopted applications including
Google Cloud Platform (GCP) in 2021, Google Identity Platform in 2021 and ActiveCampaign in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of American Senior Communities’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates American Senior Communities’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete American Senior Communities technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.