New York, 10019-4145, NY,
United States
American Wempe Corporation Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by American Wempe Corporation and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 25 American Wempe Corporation employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that American Wempe Corporation has purchased the following applications: Adyen for Payment Processing in 2021, Cituro for Reservation and Booking Management in 2021, Userlike for Chatbots and Conversational AI in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems American Wempe Corporation is running and its propensity to invest more and deepen its relationship with Adyen , Cituro , Userlike or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing American Wempe Corporation revenues, which have grown to $3.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for American Wempe Corporation intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adyen | Legacy | Adyen | Payment Processing | ERP Financial Management | n/a | 2021 | 2021 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cituro | Legacy | Cituro | Reservation and Booking Management | ERP Services and Operations | n/a | 2021 | 2021 |
In 2021, American Wempe Corporation deployed Cituro as its Reservation and Booking Management solution on its public website. The implementation embeds Cituro as a web-based booking interface to support customer-facing appointment scheduling and time-slot reservations for its retail operations, linking online booking pages with an administrative calendar for managing in-store appointments and service visits.
The Cituro deployment centers on standard Reservation and Booking Management capabilities, including an embeddable booking widget, calendar and appointment administration, configurable time-slot rules, capacity controls, and customer notification workflows. Operational scope covers sales and customer service functions at the retail site level, with staff access to the Cituro administration portal to manage bookings and daily schedules, and governance structured around web-based public booking plus internal appointment management workflows.
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Userlike | Legacy | Userlike | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
In 2021, American Wempe Corporation implemented Userlike on its website. American Wempe Corporation deployed Userlike as a Chatbots and Conversational AI solution to handle web customer interactions and preliminary lead capture, using the vendor hosted SaaS chat widget embedded across product and contact pages.
Configuration focused on standard conversational interfaces including the embedded web chat widget, canned responses, and transcript capture to preserve session history for follow up. Conversational flows were configured to route live chats to agents when available and present an offline contact form when agents were not present, aligning with common Chatbots and Conversational AI workflows for web support.
Operational scope is limited to website customer touchpoints supporting customer service and online sales inquiries managed by the companys internal support team. Governance was implemented through a single Userlike account with agent access controlled via the Userlike dashboard, and the vendor hosted model removed on premise hosting needs. No external system integrations are documented in the source, so downstream integrations and data exchanges beyond the website widget are not specified.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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Audio Video and Web Conferencing | Collaboration |
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2019 | 2019 |
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Collaboration | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2022 | 2022 |
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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|
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eCommerce | eCommerce |
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2022 | 2022 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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Marketing Analytics | CRM |
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2016 | 2016 |
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Marketing Analytics | CRM |
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2023 | 2023 |
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Tag Management | CRM |
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2022 | 2022 |
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Tag Management | CRM |
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2014 | 2014 |
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Tag Management | CRM |
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2021 | 2021 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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|
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Application Performance Management | ITSM |
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2016 | 2016 |
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IT Service Management | ITSM |
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2022 | 2022 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Cloud Storage | IaaS |
|
2023 | 2023 |
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