Harrisburg, 19073, PA,
United States
AmeriHealth Caritas Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by AmeriHealth Caritas and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10000 AmeriHealth Caritas employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that AmeriHealth Caritas has purchased the following applications: Oracle PeopleSoft ERP for ERP Financial in 2021, First Advantage for BackGround Screening in 2013, Cognizant TriZetto Facets for Core Admin Processing System in 2014 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems AmeriHealth Caritas is running and its propensity to invest more and deepen its relationship with Oracle , SAP , First Advantage or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing AmeriHealth Caritas revenues, which have grown to $23.70 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for AmeriHealth Caritas intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle PeopleSoft ERP | ERP Financial | ERP Financial Management | n/a | 2021 | 2022 |
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Expense Management | ERP Financial Management |
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2012 | 2012 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| First Advantage | Legacy | First Advantage | BackGround Screening | HCM | n/a | 2013 | 2013 |
In 2013 AmeriHealth Caritas implemented First Advantage to provide BackGround Screening services. Regulatory Affairs communicates contractual requirements to Human Resources to ensure that AmeriHealth Caritas hires associates and subcontractors who possess the appropriate credentials, education, and experience.
AmeriHealth Caritas uses the First Advantage application to perform vendor-managed verification services as part of the hiring workflow, with First Advantage providing identity verification, education and credential verification, employment history checks, and criminal background screening consistent with BackGround Screening functional capabilities. First Advantage verification services are invoked at point of hire and during onboarding to validate that staff meet contractual and regulatory prerequisites.
The implementation is embedded into HR hiring and onboarding workflows, aligning Regulatory Affairs compliance requirements with operational recruitment and subcontractor qualification processes. Operational coverage includes Human Resources, Regulatory Affairs, and hiring managers, applying the same verification gate to direct associates and subcontractor staff.
Governance relies on Regulatory Affairs to define contractual evidence and Human Resources to enforce verification completion prior to role acceptance, creating an auditable control for qualification and orientation readiness. First Advantage supports that governance model by centralizing verification results and enabling standardized acceptance criteria for new hires and subcontractor personnel.
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BackGround Screening | HCM |
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2015 | 2015 |
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Compensation Management | HCM |
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2023 | 2023 |
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Core HR | HCM |
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2016 | 2016 |
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Core HR | HCM |
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2008 | 2018 |
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Payroll | HCM |
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2015 | 2015 |
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Recruiting, Applicant Tracking System | HCM |
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2016 | 2016 |
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Talent Management | HCM |
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2013 | 2013 |
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Task Management, Employee Experience | HCM |
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2022 | 2022 |
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Workforce Management | HCM |
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2015 | 2015 |
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Workforce Management | HCM |
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2017 | 2017 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cognizant | Legacy | Cognizant TriZetto Facets | Core Admin Processing System | ERP Services and Operations | n/a | 2014 | 2014 |
In 2014, AmeriHealth Caritas implemented Cognizant TriZetto Facets as its Core Admin Processing System to centralize core insurance administration for Medicaid value streams. The Cognizant TriZetto Facets deployment was scoped to support member enrollment, claims processing and adjudication, provider reimbursement workflows, and financial accounting within the companys core administration stack.
The implementation configured and extended core modules of Cognizant TriZetto Facets for enrollment, claims adjudication, billing, provider interfaces, and regulatory support including ICD-10 related changes. Implementation work included configuration for process automation and real-time services, and supported integrations with health information exchange interfaces plus mobile application endpoints as part of broadened operational capabilities.
Delivery and operating model shifted control from external consultants to an internal App Development and IS organization, with a 100+ member internal team taking ownership of configuration, customizations, and ongoing support. Governance and execution were organized around value streams for Medicaid plans, with IS teams accountable for delivery, budgetary oversight, and coordination of cross functional stakeholders.
AmeriHealth Caritas used Cognizant TriZetto Facets to deliver multimillion dollar initiatives that addressed regulatory compliance, process automation, and efficiency improvement for Medicaid administration. The implementation served as a foundation for subsequent expansions of core administration capabilities across additional plan operations.
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Healthcare ERP | ERP Services and Operations |
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2024 | 2024 |
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Travel Management | ERP Services and Operations |
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2012 | 2012 |
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Analytics and BI | Analytics and BI |
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2016 | 2018 |
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Analytics and BI | Analytics and BI |
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2022 | 2022 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Audio Video and Web Conferencing | Collaboration |
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2017 | 2017 |
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PBX, VoiP and Phone Systems | Collaboration |
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2010 | 2010 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Digital Signing | Content Management |
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2020 | 2020 |
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Intelligent Document Processing | Content Management |
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2016 | 2016 |
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Web Content Management | Content Management |
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2021 | 2021 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Engagement | CRM |
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2021 | 2021 |
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Customer Support | CRM |
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2021 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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SPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Incentive Compensation Management | SPM |
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2020 | 2020 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Payment Integrity | TRM |
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2021 | 2021 |
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Payment Integrity | TRM |
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2022 | 2022 |
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Treasury Management | TRM |
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2016 | 2016 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2017 | 2017 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2019 | 2019 |
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Web Application Firewalls (WAF) | CyberSecurity |
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2019 | 2019 |
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Physical Security
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Video Surveillance System | Physical Security |
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2010 | 2010 |
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| First Name | Last Name | Title | Function | Department | Phone | |
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| Date | Company | Status | Vendor | Product | Category | Market |
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