AI Buyer Insights:

Michelin, an e2open customer evaluated Oracle Transportation Management

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Michelin, an e2open customer evaluated Oracle Transportation Management

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

AMETEK Factory Automation Tech Stack and Enterprise Applications

AMETEK Factory Automation AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Zendesk Legacy Zendesk Chat Chatbots and Conversational AI AI-Powered Application n/a 2020 2020
In 2020, AMETEK Factory Automation deployed Zendesk Chat on its corporate website to establish a customer-facing messaging channel. Zendesk Chat was implemented as the web embedded chat widget, aligning with the Chatbots and Conversational AI category and positioned to handle real-time customer and prospect conversations via the website. The implementation focused on core conversational capabilities typical for the category, including real-time messaging, visitor session tracking, chat transcripts for record keeping, and agent queueing and routing to direct inquiries to available staff. Operational coverage is explicitly the company website, supporting customer service and sales inquiry workflows for a small organization size, and governance centered on embedding the Zendesk Chat interface into site pages and assigning chat handling to designated employees to maintain conversational continuity and transcript retention.
Chatbots and Conversational AI AI-Powered Application 2022 2022
AMETEK Factory Automation Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Sitecore Legacy Sitecore CMS Web Content Management Content Management n/a 2016 2016
In 2016, AMETEK Factory Automation deployed Sitecore CMS for Web Content Management on its public website. The Sitecore CMS implementation centralized content authoring, templating, and publishing to manage product and support information presented on the corporate site, and it directly supported marketing and customer-facing content workflows. The implementation used standard Web Content Management capabilities such as role-based editorial workflows, reusable content components, and site templates to ensure consistent presentation across pages. Content lifecycle management and publishing workflows were applied to support ongoing updates to product and support materials under Sitecore CMS, with governance centered on editorial roles and template control to maintain brand and technical accuracy.
AMETEK Factory Automation CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
HootSuite Legacy Hootsuite Engage Community Management CRM n/a 2021 2021
In 2021, AMETEK Factory Automation deployed Hootsuite Engage as a Community Management application on its website. The implementation places Hootsuite Engage on public pages to centralize moderation of user-generated content and to provide a single interface for responding to community interactions. Configuration emphasized typical Community Management capabilities, including a moderated engagement queue, content scheduling and publishing controls, templated response workflows, and role-based access for content reviewers. Hootsuite Engage was configured to support structured moderation workflows and automated routing of inbound community messages to designated responders. Operational ownership sits with marketing and customer support functions in the United States, with governance defined around moderation policies, content approval steps, and access controls. The deployment integrates Hootsuite Engage with the website front-end to surface moderated content and to capture inbound community interactions for managed response through the Hootsuite Engage interface.
Customer Experience CRM 2020 2020
Digital Advertising Platform CRM 2020 2020
Marketing Automation CRM 2020 2020
Sales Automation, CRM, Sales Engagement CRM 2020 2020
AMETEK Factory Automation TRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Governance, Risk and Compliance TRM 2022 2022
Governance, Risk and Compliance TRM 2022 2022
AMETEK Factory Automation IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2019 2019
Application Hosting and Computing Services IaaS 2020 2020

IT Decision Makers and Key Stakeholders at AMETEK Factory Automation

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by AMETEK Factory Automation Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from AMETEK Factory Automation IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the AMETEK Factory Automation digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD AMETEK Factory Automation Technographics
AMETEK Factory Automation is a Manufacturing organization based in United States, with around 10 employees and annual revenues of $1.0 million.
AMETEK Factory Automation operates a diverse technology stack with applications such as Zendesk Chat, Sitecore CMS and Hootsuite Engage, covering areas like Chatbots and Conversational AI, Web Content Management and Community Management.
AMETEK Factory Automation has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Zendesk, Sitecore and HootSuite.
AMETEK Factory Automation recently adopted applications including Tawk.to in 2022, OneTrust Cookie Consent in 2022 and OneTrust CookiePro in 2022, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of AMETEK Factory Automation’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates AMETEK Factory Automation’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete AMETEK Factory Automation technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.