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AMETEK Programmable Power Technographics
AMETEK Programmable Power Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by AMETEK Programmable Power and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 100 AMETEK Programmable Power employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that AMETEK Programmable Power has purchased the following applications: Zendesk Chat for Chatbots and Conversational AI in 2017, Hootsuite Engage for Community Management in 2021, OneTrust Cookie Consent for Governance, Risk and Compliance in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems AMETEK Programmable Power is running and its propensity to invest more and deepen its relationship with Zendesk , Salesforce , Tawk.to or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing AMETEK Programmable Power revenues, which have grown to $25.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for AMETEK Programmable Power intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
AMETEK Programmable Power Tech Stack and Enterprise Applications
AMETEK Programmable Power AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2017 | 2017 |
In 2017 AMETEK Programmable Power deployed Zendesk Chat, implementing Chatbots and Conversational AI as its customer-facing web chat channel. The implementation used the Zendesk Chat web-embedded widget on programmablepower.com, pairing the site-facing chat interface with a cloud-hosted agent console to support real-time messaging and session handling. Zendesk Chat was provisioned as the primary conversational interface on product and support pages, providing live chat, proactive chat prompts, and transcript capture for synchronous customer engagement.
Deployment covered integration of the Zendesk Chat widget into key website pages and provisioning of agent access for the customer support function, with chat transcripts routed into internal case handling workflows. Functional capabilities implemented included real-time messaging, chat routing to agents, session transcripts and history, and administrative controls for agent presence and chat queue management. Governance focused on establishing chat handling workflows and agent console processes to operationalize web chat as a standard support channel.
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Chatbots and Conversational AI | AI-Powered Application |
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2022 | 2022 |
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Chatbots and Conversational AI | AI-Powered Application |
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2022 | 2022 |
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AMETEK Programmable Power CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| HootSuite | Legacy | Hootsuite Engage | Community Management | CRM | n/a | 2021 | 2021 |
In 2021, AMETEK Programmable Power implemented Hootsuite Engage to manage customer-facing social interactions displayed on their website. Hootsuite Engage is deployed as the companys Community Management application, consolidating engagement from web-visible social channels into a single operational workflow for monitoring and response.
The deployment was configured to support Community Management capabilities such as a unified inbox for messages and comments, moderation and routing workflows, assignment to marketing and customer support users, and content scheduling tied to site-linked posts. Operational coverage targeted the companys marketing and customer support functions in the United States, with configuration focused on role-based access, workflow assignment, and moderation processes to establish response ownership and consistent on-site community governance.
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Customer Experience | CRM |
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2021 | 2021 |
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Digital Advertising Platform | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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AMETEK Programmable Power TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| OneTrust | Legacy | OneTrust Cookie Consent | Governance, Risk and Compliance | TRM | n/a | 2022 | 2022 |
In 2022 AMETEK Programmable Power implemented OneTrust Cookie Consent on its public website. AMETEK Programmable Power implemented OneTrust Cookie Consent to support Governance, Risk and Compliance controls for website privacy and to centralize consent capture across marketing, legal, and IT functions.
The deployment uses a client side consent banner and a preference center, paired with automated cookie discovery and consent logging capabilities configured through OneTrust Cookie Consent. Configuration work emphasized cookie categorization, consent scope and retention of consent records to feed privacy governance processes. Operational scope is the corporate website, with governance responsibilities assigned to privacy and legal stakeholders to standardize cookie policy presentation and consent record handling.
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Governance, Risk and Compliance | TRM |
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2022 | 2022 |
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AMETEK Programmable Power IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Cloud Storage | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at AMETEK Programmable Power
| First Name | Last Name | Title | Function | Department | Phone | |
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Apps Being Evaluated by AMETEK Programmable Power Executives
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