Thousand Oaks, 91320-1799, CA,
United States
Amgen Technographics
Amgen Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Amgen and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 28000 Amgen employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Amgen has purchased the following applications: SAP ERP ECC 6.0 for ERP Financial in 2012, Workday Absence Management for Absence and Leave Management in 2018, Nuix Discover E-Discovery (ex FTI Ringtail) for Case Management in 2014 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Amgen is running and its propensity to invest more and deepen its relationship with SAP , Workday , Advanced Technology Services or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Amgen revenues, which have grown to $33.42 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Amgen intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Amgen Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP ERP ECC 6.0 | ERP Financial | ERP Financial Management | n/a | 2012 | 2012 |
In 2012, Amgen upgraded SAP ERP ECC 6.0 to Enhancement Package 5 as part of its ERP Financial environment. The SAP ERP ECC 6.0 upgrade targeted consolidation of core financial capabilities to support Amgen finance and accounting functions, and emphasized deployment of standard financial modules including General Ledger, Accounts Payable, Accounts Receivable, Asset Accounting, and Financial Controlling.
The implementation maintained an ECC 6.0 transactional architecture while applying EHP 5 enhancements for application stability and regulatory localization. Configuration work focused on financial master data harmonization, chart of accounts alignment, period close orchestration, and automated posting rules consistent with ERP Financial operational practices.
Governance for the upgrade emphasized release and change control, comprehensive testing cycles for end to end finance process orchestration, and role based authorization adjustments within SAP ERP ECC 6.0 to enforce segregation of duties. The project scope was centered on finance and accounting functions and integrated the upgraded SAP ERP ECC 6.0 into Amgen operational workflows through staged testing and cutover sequencing.
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ERP Financial | ERP Financial Management |
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2018 | 2018 |
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ERP Financial | ERP Financial Management |
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2020 | 2022 |
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Expense Management | ERP Financial Management |
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2015 | 2015 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Workday | Legacy | Workday Absence Management | Absence and Leave Management | HCM | n/a | 2018 | 2018 |
In 2018, Amgen implemented Workday Absence Management. The deployment placed Workday Absence Management into Amgen's Workday tenant as the primary Absence and Leave Management solution supporting the United States headquartered life sciences company and approximately 28,000 employees.
Configuration work emphasized standard absence plans, time off types, eligibility rules, approval workflows, and absence request and tracking interfaces consistent with Absence and Leave Management functionality. The implementation aligned absence policies with payroll and Time and Absence constructs in Workday to enable centralized leave balances and automated accrual processing. Configuration also included role based security and operational reporting to support HR and payroll teams.
Operational records show the Workday Absence Management deployment running alongside other Workday modules such as Workday HCM, Time and Absence, Recruiting, Talent and Performance, and Security, with documented cross module administration from 2019 through 2021. The broader HR systems environment included Adobe Sign, DocuSign, SmashFly, Aha!, and WalkMe as adjacent tools for document workflows, sourcing and adoption support, with integration points governed by module and security configuration. The solution supported HR operations, payroll interface points, absence case handling, and talent management workflows.
Governance for the application was managed within HR Systems and Solutions, with designated system administrators providing primary administration for Talent and Performance and Recruiting between 2019 and 2021, and supporting administration covering Workday HCM, Security, Time and Absence. Change control, configuration stewardship, and adoption support were centralized under the system administration function, positioning Workday Absence Management as a core HR application for absence case management and leave policy enforcement at Amgen.
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Applicant Tracking System | HCM |
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2020 | 2020 |
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Benefits Administration | HCM |
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2016 | 2016 |
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Compensation Management | HCM |
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2016 | 2016 |
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Core HR | HCM |
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2016 | 2016 |
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Employee Experience | HCM |
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2023 | 2023 |
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Employee Self Service | HCM |
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2016 | 2016 |
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Interview Scheduling | HCM |
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2020 | 2020 |
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Learning and Development | HCM |
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2016 | 2016 |
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Learning and Development | HCM |
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2018 | 2018 |
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Onboarding | HCM |
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2016 | 2016 |
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Payroll Tax Compliance | HCM |
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2016 | 2016 |
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Payroll | HCM |
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2016 | 2016 |
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Performance and Goal Management | HCM |
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2016 | 2016 |
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Recruiting Chatbot | HCM |
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2020 | 2020 |
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Recruiting, Applicant Tracking System | HCM |
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2012 | 2012 |
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Recruiting, Applicant Tracking System | HCM |
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2018 | 2018 |
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Succession and Leadership Planning | HCM |
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2016 | 2016 |
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Time and Attendance | HCM |
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2013 | 2013 |
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Time and Attendance | HCM |
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2016 | 2016 |
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Video Interviewing | HCM |
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2019 | 2019 |
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Workforce Analytics | HCM |
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2018 | 2018 |
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Workforce Analytics | HCM |
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2024 | 2024 |
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Workforce Analytics | HCM |
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2000 | 2001 |
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Workforce Management | HCM |
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2013 | 2013 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Nuix | Legacy | Nuix Discover E-Discovery (ex FTI Ringtail) | Case Management | ERP Services and Operations | n/a | 2014 | 2014 |
In 2014 Amgen implemented Nuix Discover E-Discovery (ex FTI Ringtail) to support its litigation case management requirements, deploying the application as a centralized Case Management capability for the legal function. The implementation was embedded in an existing eDiscovery operations lifecycle that included in‑house assessments of processing tools, large scale multi‑matter review workspaces, and active vendor management driven by the litigation project team.
The Nuix Discover E-Discovery application was configured to serve core Case Management use cases, including matter centric document and evidence ingestion, full text indexing and search, analytics assisted review workflows, and production tracking. Configuration emphasized multi‑matter segregation and review workflow orchestration to enable concurrent matters and party separations within a single platform instance.
Operational coverage extended across Amgen Legal and Information Services teams, with the Litigation Project Manager coordinating external processing, hosting, and managed review vendors as part of the implementation. The program included procedures for ESI collection workflows from diverse sources including mobile devices, and integration points with vendor supplied processing and hosting pipelines as managed by internal litigation operations.
Governance around the Nuix Discover E-Discovery deployment followed established procurement and RFP driven vendor selection processes, with the litigation team leading RFPs for processing and hosting vendors and migration of hold order and collection tracking to a dedicated legal hold system. Staff training on software products and eDiscovery best practice procedures was delivered as part of the rollout to operationalize new review and production workflows across internal and external teams.
Outcomes tied to the broader eDiscovery program included documented vendor RFP results yielding over 40 percent savings on processing and hosting contracts, and sustained vendor oversight to maintain review efficiency. The Nuix Discover E-Discovery deployment functioned as the Case Management backbone for matter intake, review orchestration, and production coordination within Amgen's litigation operations.
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Clinical Trial Management | ERP Services and Operations |
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2025 | 2025 |
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Enterprise Asset Management | ERP Services and Operations |
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2008 | 2008 |
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Laboratory Management | ERP Services and Operations |
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2023 | 2023 |
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Laboratory Management | ERP Services and Operations |
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2023 | 2024 |
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Legal Practice Management | ERP Services and Operations |
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2014 | 2014 |
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AI Development
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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AI Model Deployment and Monitoring | AI Development |
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2024 | 2024 |
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Generative AI Platforms | AI Development |
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2025 | 2025 |
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ML and Data Science Platforms | AI Development |
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2016 | 2017 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Cognitive Computing | AI-Powered Application |
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2023 | 2024 |
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Analytics and BI | Analytics and BI |
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2017 | 2018 |
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Analytics and BI | Analytics and BI |
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2017 | 2017 |
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Analytics and BI | Analytics and BI |
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2018 | 2018 |
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Data Warehouse | Analytics and BI |
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2013 | 2013 |
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Data Warehouse | Analytics and BI |
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2020 | 2020 |
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Blockchain
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Blockchain Platform | Blockchain |
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2019 | 2019 |
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Blockchain Platform | Blockchain |
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2021 | 2021 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Audio Video and Web Conferencing | Collaboration |
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2017 | 2017 |
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2016 | 2016 |
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Collaboration | Collaboration |
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2017 | 2017 |
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Collaboration | Collaboration |
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2016 | 2016 |
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Event Management | Collaboration |
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2020 | 2020 |
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Event Management | Collaboration |
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2020 | 2020 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Content Management | Content Management |
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2019 | 2019 |
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Digital Signing | Content Management |
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2021 | 2021 |
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Web Content Management | Content Management |
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2018 | 2018 |
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SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Supply Chain Management | SCM |
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2016 | 2016 |
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Supply Chain Management | SCM |
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2013 | 2015 |
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Transportation Management | SCM |
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2016 | 2016 |
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Warehouse Management | SCM |
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2016 | 2016 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2019 | 2019 |
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Customer Engagement | CRM |
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2019 | 2019 |
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Customer Engagement, Customer Experience | CRM |
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2018 | 2018 |
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Customer Experience | CRM |
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2020 | 2020 |
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Customer Support | CRM |
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2015 | 2015 |
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Marketing Analytics | CRM |
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2017 | 2017 |
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Marketing Analytics | CRM |
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2014 | 2014 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2019 | 2019 |
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EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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EPM | EPM |
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2015 | 2015 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2013 | 2013 |
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Remote Monitoring and Management | ITSM |
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2004 | 2005 |
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PLM and Engineering
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Life Science R&D Platforms | PLM and Engineering |
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2018 | 2018 |
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Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Procurement | Procurement |
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2012 | 2012 |
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Procurement | Procurement |
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2013 | 2013 |
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Sourcing | Procurement |
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2012 | 2012 |
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Supplier Relationship Management | Procurement |
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2012 | 2012 |
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SPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Configure Price Quote (CPQ) | SPM |
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2015 | 2015 |
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Incentive Compensation Management | SPM |
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2014 | 2014 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2017 | 2017 |
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Treasury Management | TRM |
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2003 | 2003 |
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Treasury Management | TRM |
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2018 | 2018 |
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Treasury Management | TRM |
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2017 | 2017 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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API Management | PaaS |
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2023 | 2024 |
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Apps Development | PaaS |
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2017 | 2017 |
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Transactional Email | PaaS |
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2018 | 2018 |
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Transactional Email | PaaS |
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2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Cloud Storage | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Data Warehouse Appliance | IaaS |
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2013 | 2013 |
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Database Management | IaaS |
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2011 | 2011 |
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Database Management | IaaS |
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2020 | 2020 |
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Database Management | IaaS |
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2020 | 2020 |
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Digital Workspace | IaaS |
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2013 | 2013 |
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Digital Workspace | IaaS |
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2019 | 2019 |
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Single Sign-On (SSO) | IaaS |
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2015 | 2015 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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Professional Services
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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PEO (Professional Employer Organization) | Professional Services |
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2000 | 2001 |
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IT Decision Makers and Key Stakeholders at Amgen
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Amgen Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||