Amway Vietnam
No. 18 VSIP II-A, Street No. 30, Vietnam–Singapore Industrial Park II-A, Vinh Tan Ward,
Tan Uyen, 70000,
Vietnam
Tan Uyen, 70000,
Vietnam
84 28 39258200
Retail
Amway Vietnam Technographics
Amway Vietnam Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Amway Vietnam and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 500 Amway Vietnam employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Amway Vietnam has purchased the following applications: Oracle E-Business Suite for ERP Financial in 2016, SAP Commerce Cloud (ex Hybris) for eCommerce in 2020, Qualtrics CustomerXM for Customer Experience in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Amway Vietnam is running and its propensity to invest more and deepen its relationship with Oracle , SAP , Qualtrics or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Amway Vietnam revenues, which have grown to $120.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Amway Vietnam intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Amway Vietnam Tech Stack and Enterprise Applications
Amway Vietnam ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle E-Business Suite | ERP Financial | ERP | n/a | 2016 | 2017 |
In 2016, Amway Vietnam implemented Oracle E-Business Suite as part of a regional deployment for Amway Asia Pacific. The program was executed under the ERP Financial category and organized around a Design to Delivery DTD track focused on market-level finance and operational workflows.
The implementation included Oracle E-Business Suite core configuration and process mapping to support the DTD track, with a Lead Business Analyst responsible for capturing AS-IS requirements, defining TO-BE processes, and translating business requirements into system configuration. Testing governance encompassed full System Integration Test and User Acceptance Test cycles for the DTD module, with the Lead BA coordinating testing schedules and market user engagement.
Integrations were explicitly coordinated with third-party systems Inspyrus and Kyriba to support invoice automation and treasury interface workflows. The rollout covered seven country deployments and specifically referenced live markets including Amway Thailand and Amway Vietnam, with operational coverage involving APAC deployment teams, the DTD Global Process Owner, regional production support, and market business users.
Governance and change management activities were formalized through collaboration with an Organization Change Management team, targeted training for market users, and ongoing process improvement work with production support and global teams. Project controls included monitoring and reporting DTD module status, managing team resource allocation and recruitment, and providing interim management of the DTD track during the track manager’s absences.
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Amway Vietnam eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP Commerce Cloud (ex Hybris) | eCommerce | eCommerce | n/a | 2020 | 2020 |
In 2020, Amway Vietnam implemented SAP Commerce Cloud (ex Hybris) for eCommerce on its public website. The deployment embedded SAP Commerce Cloud (ex Hybris) as the primary online storefront platform for Amway Vietnam, aligning the application to retail online sales, customer account management and digital merchandising. The implementation reflects a storefront-centric architecture designed to present catalog data and drive online order flows.
Configuration work emphasized standard SAP Commerce Cloud functional modules, including product catalog management, storefront and content management, checkout and order management, promotions, and search and merchandising capabilities. Operational ownership was centered on eCommerce, marketing and IT teams to manage catalog, pricing and content workflows, with the platform integrated into the company website for customer facing transactions. Governance focused on platform administration, catalog governance and staged content rollout processes to support ongoing merchandising and site operations.
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Amway Vietnam CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Qualtrics | Legacy | Qualtrics CustomerXM | Customer Experience | CRM | n/a | 2021 | 2021 |
In 2021 Amway Vietnam deployed Qualtrics CustomerXM on its public website to capture and manage online customer feedback. Amway Vietnam implemented Qualtrics CustomerXM in 2021, using the Customer Experience application to support online customer feedback and CX operations across its digital storefront.
The implementation centered on web-embedded feedback capture and survey orchestration, leveraging Qualtrics CustomerXM capabilities for experience analytics and dashboarding. Configuration work focused on survey flows, respondent routing, and experience reporting consistent with Customer Experience platform workflows, enabling structured collection and analysis of site-level customer interactions.
Operational coverage extended to eCommerce, marketing, and customer support functions, with the website serving as the primary touchpoint for feedback collection. Governance was organized around a CX program owner model, aligning survey outputs to functional teams for operational response and ongoing refinement of web-based feedback instruments.
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Tag Management | CRM |
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2020 | 2020 |
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Amway Vietnam ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2020 | 2020 |
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Amway Vietnam PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Apps Development | PaaS |
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2023 | 2023 |
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Amway Vietnam IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Amway Vietnam CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Amway Vietnam
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Amway Vietnam Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Amway Vietnam IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Amway Vietnam digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD Amway Vietnam Technographics
Amway Vietnam is a Retail organization based in Vietnam,
with around 500 employees and annual revenues of $120.0 million.
Amway Vietnam operates a diverse technology stack with applications such as
Oracle E-Business Suite, SAP Commerce Cloud (ex Hybris) and Qualtrics CustomerXM,
covering areas like ERP Financial, eCommerce and Customer Experience.
Amway Vietnam has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, SAP and Qualtrics.
Amway Vietnam recently adopted applications including
Bubble Platform in 2023, Qualtrics CustomerXM in 2021 and Wingify VWO in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Amway Vietnam’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Amway Vietnam’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Amway Vietnam technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.