AI Buyer Insights:

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Michelin, an e2open customer evaluated Oracle Transportation Management

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Michelin, an e2open customer evaluated Oracle Transportation Management

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Andritz Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
SAP SAP ERP ECC 6.0 SAP S/4 HANA ERP Financial ERP Financial Management n/a 2023 2024
ERP Financial ERP Financial Management 2007 2007
Expense Management ERP Financial Management 2009 2009
ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
IFS Legacy IFS Field Service Management (FSM) Field Service Management ERP Services and Operations n/a 2015 2015
In 2015, ANDRITZ implemented IFS Field Service Management (FSM), a Field Service Management application, to support a digital-first shift in its service organization. ANDRITZ is an international technology group headquartered in Graz, Austria providing plants, systems, equipment and services across industrial markets. The deployment of IFS Field Service Management (FSM) focused on streamlining back office processes and extending consistent access to service data for frontline workers. Configurations emphasized work order management, scheduling and dispatch workflows, and mobile technician interfaces to reduce the time technicians need to prepare for jobs and to enable more sophisticated field responsibilities. Operational coverage targeted service operations and frontline technician teams, aligning field mobile access with back-office service planning and administrative functions. The implementation reinforced service delivery governance by shifting processes toward centralized orchestration of field work and standardized data access, enabling technicians to act with greater customer advisory capability. Business transformation outcomes described by ANDRITZ include minimized technician preparation time, improved consistency of data access for field staff, and streamlined back office service processes. Company leadership framed the FSM deployment as a strategic element in expanding service offerings and reducing customer downtime.
Manufacturing ERP ERP Services and Operations 2024 2024
AI Development
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft Azure AI Foundry Generative AI Platforms AI Development n/a 2025 2025
In 2025, ANDRITZ implemented Microsoft Azure AI Foundry as a core component of a Generative AI Platforms initiative that combines Microsoft 365 Copilot and Copilot Studio to preserve institutional expertise and accelerate knowledge sharing across the enterprise. The deployment is explicitly framed as an intelligent agent ecosystem centered on the Microsoft Azure AI Foundry application, supporting a broad rollout to global teams and 6,000 active Microsoft 365 Copilot users with 504 active agents aligned to specific use cases. The implementation includes a Knowledge Preservation Agent and a portfolio of purpose-built agents that capture expert insight through interviews, videos, transcripts, and documents. These agents convert audio and video into structured reports and guidance, surface contextual knowledge on demand, and guide users to relevant content, enabling standard knowledge workflows and content automation consistent with Generative AI Platforms capabilities. Integration points are centered in the Microsoft 365 environment, with content automatically organized and published to a dedicated SharePoint Online knowledge base, and agent interactions exposed via Microsoft 365 Copilot and Copilot Studio. Operational coverage spans onboarding and field service workflows and extends across all Business Areas, making recorded know-how accessible to teams worldwide. Governance and operational ownership are routed through Enterprise Content Management, with ANDRITZ working alongside atwork and Microsoft to design capture, publication, and agent curation processes. The solution architecture emphasizes automated content ingestion, structured knowledge publishing, and an agent lifecycle that supports ongoing capture and indexing of domain expertise. Reported outcomes include strong adoption and engagement, with around 90 percent of licensed users actively engaging the Microsoft 365 Copilot and agent ecosystem, smoother onboarding, faster decision making, and preserved know-how that remains available even as experienced employees transition roles. Microsoft Azure AI Foundry, combined with Microsoft 365 Copilot and Copilot Studio, therefore supports ANDRITZ in preserving critical expertise and operationalizing it across business functions.
Analytics and BI
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Analytics and BI Analytics and BI 2012 2018
Blockchain
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Blockchain Platform Blockchain 2025 2025
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Audio Video and Web Conferencing Collaboration 2017 2017
Collaboration Collaboration 2016 2016
Collaboration Collaboration 2020 2020
Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Digital Signing Content Management 2023 2023
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Customer Experience CRM 2018 2018
Marketing Automation CRM 2020 2020
ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
IT Service Management ITSM 2019 2019
PLM and Engineering
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Product Lifecycle Management PLM and Engineering 2018 2018
Product Lifecycle Management PLM and Engineering 2018 2018
Procurement
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Procurement Procurement 2014 2014
TRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Governance, Risk and Compliance TRM 2018 2018
Governance, Risk and Compliance TRM 2018 2018
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Content Delivery Network IaaS 2017 2017
Digital Workspace IaaS 2011 2011
CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Identity and Access Management (IAM) CyberSecurity 2021 2021
IT Decision Makers and Key Stakeholders at Andritz
First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Andritz Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Andritz Technographics

Andritz is a Distribution organization based in Austria, with around 30504 employees and annual revenues of $9.69 billion.

Andritz operates a diverse technology stack with applications such as SAP S/4 HANA, IFS Field Service Management (FSM) and Microsoft Azure AI Foundry, covering areas like ERP Financial, Field Service Management and Generative AI Platforms.

Andritz has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as SAP, IFS and Microsoft.

Andritz recently adopted applications including Microsoft Azure AI Foundry in 2025, Komgo Blockchain in 2025 and flowdit in 2024, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Andritz’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Andritz’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete Andritz technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.