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● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

● Zurich Insurance Group, a Guidewire ClaimCenter customer evaluated Duck Creek Claims

● Department Of Homeland Security, an Oracle E-Business Suite customer evaluated SAP S/4HANA Cloud

● Fluke Corporation, an Oracle E-Business Suite customer evaluated SAP S/4 HANA

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● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

● First Horizon Bank, an nCino Loan Origination customer evaluated FIS Commercial Loan Servicing

● TJX Companies, an Oracle E-Business Suite customer evaluated Workday Financial

● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

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● Synovus Bank, a Q2 Digital Banking customer evaluated Apiture Digital Banking

● Indiana University, an Oracle PeopleSoft Global Payroll customer evaluated Workday Payroll

● Pacific Coast Producers, an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

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● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● Travelers, an Exterro Zapproved ZDiscovery customer evaluated LexisNexis CounselLink

● Coles Supermarkets, an Oracle Retek POS customer evaluated NCR Voyix Counterpoint

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● Albertsons, a Procurant One customer evaluated Oracle Procurement Cloud

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Apple Federal Credit Union
Location
4097 Monument Corner Dr,,
Fairfax, 22030, VA,
United States
Website
https://www.applefcu.org/
Phone
1 703-788-4800
Artw industry
Banking and Financial Services
Employee
Revenue

Apple Federal Credit Union Technographics

Apple Federal Credit Union Technographics, Software Purchases, AI and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by Apple Federal Credit Union and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 450 Apple Federal Credit Union employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that Apple Federal Credit Union has purchased the following applications: LivePerson Conversational Cloud for Chatbots and Conversational AI in 2017, Microsoft 365 for Collaboration in 2019, DocuSign eSignature for Digital Signing in 2021 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems Apple Federal Credit Union is running and its propensity to invest more and deepen its relationship with LivePerson , Microsoft , DocuSign or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing Apple Federal Credit Union revenues, which have grown to $117.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Apple Federal Credit Union intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

Apple Federal Credit Union Tech Stack and Enterprise Applications

Apple Federal Credit Union AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
LivePerson Legacy LivePerson Conversational Cloud Chatbots and Conversational AI AI-Powered Application n/a 2017 2017
In 2017, Apple Federal Credit Union deployed LivePerson Conversational Cloud on its website. The LivePerson Conversational Cloud implementation provided Chatbots and Conversational AI capability for web-based member support, enabling a site-embedded chat widget and automated conversational workflows to handle common inquiries. LivePerson Conversational Cloud was configured to deliver intent recognition, conversation orchestration, automated response templates, session management, and escalation to human agents within the web channel. Operational coverage is focused on customer service and member support functions on the public website, with governance centered on conversation flow management, escalation procedures, and conversation-level reporting and monitoring to support ongoing tuning and moderation.
Apple Federal Credit Union Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2019 2019
In 2019, Apple Federal Credit Union implemented Microsoft 365 for Collaboration across its organization. The Microsoft 365 deployment is visible on the public website and functions as a cloud hosted collaboration platform supporting email, calendaring, document sharing and real time coauthoring for the institution’s roughly 450 employees. Use on the website indicates integration between Microsoft 365 services and the credit union’s external web presence rather than a purely on premises toolset. Configuration and functional scope include core Microsoft 365 components such as Exchange Online for messaging, SharePoint and OneDrive for document management, and Microsoft Teams for conversational collaboration and meetings, aligned with the Collaboration category. Governance is centered on tenant level administration, centralized identity and access controls, role based administration and policy enforcement to manage data handling and compliance across business functions. Apple Federal Credit Union Microsoft 365 Collaboration therefore underpins internal communications and document management workflows across member services, operations and back office functions.
Apple Federal Credit Union Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
DocuSign Legacy DocuSign eSignature Digital Signing Content Management n/a 2021 2021
In 2021 Apple Federal Credit Union implemented DocuSign eSignature as a Digital Signing capability on its public website. Apple Federal Credit Union configured DocuSign eSignature to enable member facing electronic signature capture for online forms and agreement execution, positioning the application to handle web initiated consent and signature workflows for members. Deployment centered on embedded signing flows using DocuSign eSignature, with envelope creation and signing ceremony configuration, reusable document templates, authentication controls, and audit trail capabilities set up to run from the website. The implementation uses DocuSign eSignature modules for secure signature capture and envelope lifecycle management, aligned to website driven signing workflows and document retention practices. Operational coverage focuses on digital channels and customer service touchpoints that process member agreements and online account servicing, with staff access scoped for envelope administration and signature retrieval. Governance established standardized signature workflows and retention controls to ensure consistent execution and traceability for web initiated agreements.
Apple Federal Credit Union CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Marketing Automation CRM 2020 2020
Apple Federal Credit Union ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
IT Service Management ITSM 2020 2020
Apple Federal Credit Union PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Transactional Email PaaS 2021 2021
Transactional Email PaaS 2021 2021
Apple Federal Credit Union IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2021 2021
Backup as a Service (BaaS) IaaS 2018 2018
Content Delivery Network IaaS 2021 2021
Content Delivery Network IaaS 2021 2021

IT Decision Makers and Key Stakeholders at Apple Federal Credit Union

First Name Last Name Title Function Department Email Phone
Associate Vice President of IT Operations VP IT
Infrastructure Team Lead Manager Finance
Director/Associate Vice President of Software Engineering and Data Analytics Director IT
Enterprise Architect Manager IT
Systems Engineer II Manager IT
Senior Project Manager Manager Operations
Show All Contacts

Apps Being Evaluated by Apple Federal Credit Union Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Apple Federal Credit Union IT executives and key decision makers. This section highlights Apple Federal Credit Union's latest recorded technology evaluations, including Abrigo BAM+ for AML, Fraud and Compliance on 2025-08-15, Q2 Digital Banking Platform for Digital Banking on 2024-10-03, and Alkami for Digital Banking on 2024-06-02. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Apple Federal Credit Union digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
2025-08-15 Apple Federal Credit Union Evaluated Abrigo Abrigo BAM+ AML, Fraud and Compliance TRM
2024-10-03 Apple Federal Credit Union Evaluated Q2 Software Q2 Digital Banking Platform Digital Banking ERP Services and Operations
2024-06-02 Apple Federal Credit Union Evaluated Alkami Alkami Digital Banking ERP Services and Operations
FAQ - APPS RUN THE WORLD Apple Federal Credit Union Technographics
Apple Federal Credit Union is a Banking and Financial Services organization based in United States, with around 450 employees and annual revenues of $117.0 million.
Apple Federal Credit Union operates a diverse technology stack with applications such as LivePerson Conversational Cloud, Microsoft 365 and DocuSign eSignature, covering areas like Chatbots and Conversational AI, Collaboration and Digital Signing.
Apple Federal Credit Union has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as LivePerson, Microsoft and DocuSign.
Apple Federal Credit Union recently adopted applications including DocuSign eSignature in 2021, Twilio Sendgrid in 2021 and Pathwire Mailgun in 2021, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Apple Federal Credit Union’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Apple Federal Credit Union’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Apple Federal Credit Union technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.