Apple
One Apple Park Way,
Cupertino, 95014, CA,
United States
Cupertino, 95014, CA,
United States
1 408-996-1010
Manufacturing
Apple Technographics
Apple Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Apple and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 166000 Apple employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Apple has purchased the following applications: SAP Business Suite for ERP Financial in 2009, UKG Workforce Central Absence Manager (ex Kronos Workforce Absence Manager) for Absence and Leave Management in 2008, IBM Tririga Real Estate Management for Facility Management in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Apple is running and its propensity to invest more and deepen its relationship with SAP , Apple , UKG or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Apple revenues, which have grown to $416.16 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Apple intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Apple Tech Stack and Enterprise Applications
Apple ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP Business Suite | ERP Financial | ERP | n/a | 2009 | 2009 |
In 2009, Apple implemented SAP Business Suite as an ERP Financial platform across core finance and operational functions. The engagement centered on SAP Business Suite modules FI/CO, SD, BW/BI, IS Retail, MM, and CRM, with a technical implementation stack that included ABAP development, Java J2EE services, Web Dynpro object oriented components, and web services for system interfaces.
Design and development activities emphasized object oriented ABAP and Java J2EE development, Web Dynpro UI construction, and service oriented integration using web services. The program incorporated detailed data analysis and management, data mapping and analysis for enhancement projects, gap analysis, prototypes and proofs of concept, aligning functional configuration of FI/CO, SD, MM, CRM and BW/BI to business process requirements.
Governance and delivery followed formal software development life cycle processes, with documented unit test plans, integration testing, and user acceptance testing. Execution included performance and SQL tuning, troubleshooting, a defects tracker for issue management, and effort estimation tied to enhancement and stabilization waves.
Operational coverage targeted finance, order to cash and sales distribution, retail operations, materials management, customer relationship management, and business intelligence reporting, positioning SAP Business Suite as Apple ERP Financial infrastructure for cross functional financial and operational workflows.
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ERP Financial | ERP |
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2017 | 2019 |
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ERP Financial | ERP |
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2007 | 2008 |
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Payment Processing | ERP |
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2017 | 2017 |
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Apple HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| UKG | Legacy | UKG Workforce Central Absence Manager (ex Kronos Workforce Absence Manager) | Absence and Leave Management | HCM | n/a | 2008 | 2009 |
In 2008, Apple implemented UKG Workforce Central Absence Manager (ex Kronos Workforce Absence Manager) for Absence and Leave Management. The work focused on centralizing time and attendance, absence management, and accrual processing within Apple manufacturing operations, using Kronos Workforce Central V8.0 as the core timekeeping engine.
Configuration work included detailed creation and maintenance of pay rules, pay code distributions, work rules, breaks, display profiles, schedule groups, security profiles, labor levels, and accrual profiles. The implementation extended to Data Collection Manager configuration for communication with over 250 Kronos wireless clocks and integration of Kronos 4500 devices, development of Connect scheduling interfaces to build Kronos schedules from third party systems, mass update interfaces for Kronos Timekeeping and Kronos HR, and design of shift, pattern, and scheduling templates. UKG Workforce Central Absence Manager was configured alongside ESS and MSS portal components and supported custom reporting through Oracle SQL stored procedures, views, functions and SSRS report delivery.
Integrations were implemented to synchronize time and absence data with HR and payroll systems, including PeopleSoft HRMS, Oracle HCM cloud, ADP payroll and ADP Global View imports, SAP, Sage FAS Premier depreciation, and Red Prairie JDA WMS transaction posting. Carryover balance loads and Kronos interface table population were built via Oracle interfaces, and employee maintenance flows were established from Ultipro to Oracle to Kronos. The deployment included environment configuration required to develop, deploy and maintain Kronos interfaces and to identify and correct data set inconsistencies between HR and timekeeping using Kronos Connect and SQL analysis.
Governance and operationalization work addressed SOX controls for logical access and environments and included creation of test scenarios for pay rules, validated ADP eTime imports, unit testing and UAT, and manufacturing test plans for Kronos components. The program followed full SDLC phases with production support for timekeeping, absence management and accruals, process profile modification and deployment, ongoing training for timekeepers and end users, and documentation of operational procedures and support activities.
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Applicant Tracking System | HCM |
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2011 | 2012 |
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BackGround Screening | HCM |
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2021 | 2021 |
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BackGround Screening | HCM |
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2021 | 2021 |
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BackGround Screening | HCM |
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2021 | 2021 |
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BackGround Screening | HCM |
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2021 | 2021 |
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Benefits Administration | HCM |
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2017 | 2017 |
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Compensation Management | HCM |
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2018 | 2018 |
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Core HR | HCM |
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2019 | 2020 |
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Employee Experience | HCM |
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2019 | 2019 |
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HR Service Delivery | HCM |
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2018 | 2018 |
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Learning and Development | HCM |
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2017 | 2017 |
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Learning and Development | HCM |
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2012 | 2012 |
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Onboarding | HCM |
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2015 | 2015 |
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Payroll | HCM |
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2016 | 2016 |
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Payroll | HCM |
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2005 | 2006 |
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Time and Attendance | HCM |
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2008 | 2009 |
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Workforce Analytics | HCM |
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2008 | 2008 |
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Workforce Management | HCM |
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2008 | 2009 |
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Workforce Scheduling | HCM |
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2009 | 2009 |
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Apple ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| IBM | Legacy | IBM Tririga Real Estate Management | Facility Management | ERP Services and Operations | n/a | 2017 | 2017 |
In 2017 Apple implemented IBM Tririga Real Estate Management to centralize lease and real estate object management within its Facility Management portfolio. The deployment focused on embedding IBM Tririga Real Estate Management as the authoritative application for Real Estate Lease and related objects, with the implementation explicitly targeting application change and new development capabilities.
The implementation emphasized portal design, label changes, and form configuration to align user interfaces with business processes, while workflow programming automated lease lifecycle steps and approval gates. Native report development used the TRIRIGA reporting engine to produce lease reports and operational dashboards based on the TRIRIGA object model for leases and associated assets, ensuring consistent data structures across forms and workflows.
Operational coverage included corporate real estate and facilities management functions, with configuration workstreams addressing lease administration, space management, and approval workflows for real estate transactions. Functional terminology applied in development work included object model configuration, form-driven data capture, workflow orchestration, role based access for lease administrators, and native reporting for lease analytics within the Facility Management category.
Governance centered on create and manage change processes for the TRIRIGA application, incorporating controlled development for portal updates, label and form revisions, workflow programming, and native report builds. Development lifecycle practices included structured change control, environment promotion for new development, and role aligned responsibilities for ongoing TRIRIGA application evolution and support.
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Point Of Sale | ERP Services and Operations |
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2015 | 2015 |
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Retail Management | ERP Services and Operations |
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2019 | 2019 |
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Apple AI Development
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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ML and Data Science Platforms | AI Development |
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2016 | 2016 |
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Apple AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Chatbots and Conversational AI | AI-Powered Application |
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2013 | 2013 |
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Apple Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Analytics and BI | Analytics and BI |
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2016 | 2018 |
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Analytics and BI | Analytics and BI |
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2016 | 2018 |
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Analytics and BI | Analytics and BI |
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2021 | 2021 |
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Apple Blockchain
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Blockchain Platform | Blockchain |
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2018 | 2018 |
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Apple Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Audio Video and Web Conferencing | Collaboration |
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2017 | 2017 |
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2022 | 2022 |
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Collaboration | Collaboration |
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2015 | 2015 |
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Apple Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Content Management | Content Management |
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2019 | 2019 |
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Contract Lifecycle Management | Content Management |
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2019 | 2019 |
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Digital Asset Management | Content Management |
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2020 | 2020 |
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Video Editing | Content Management |
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2020 | 2020 |
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Video Editing | Content Management |
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2024 | 2024 |
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Apple eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Product Information Management | eCommerce |
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2015 | 2015 |
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Shipping Management | eCommerce |
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2014 | 2015 |
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Shopping Cart Management | eCommerce |
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2021 | 2021 |
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Apple SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Demand Forecasting and Planning, Advanced Planning and Scheduling | SCM |
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2015 | 2015 |
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Supply Chain Management | SCM |
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2018 | 2018 |
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Transportation Management | SCM |
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2013 | 2013 |
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Warehouse Management | SCM |
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2017 | 2017 |
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Warehouse Management | SCM |
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2014 | 2014 |
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Apple CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Call Center | CRM |
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2017 | 2018 |
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Customer Experience | CRM |
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2018 | 2018 |
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Customer Experience | CRM |
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2016 | 2016 |
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Customer Experience | CRM |
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2016 | 2016 |
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Customer Experience, CRM | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2015 | 2015 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Sales Automation, Sales Engagement | CRM |
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2018 | 2018 |
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Apple EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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EPM | EPM |
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2008 | 2008 |
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Financial Consolidation and Close | EPM |
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2019 | 2020 |
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Apple IT Asset Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Hardware Asset Management (HAM), IT Asset Management (ITAM) | IT Asset Management |
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2014 | 2014 |
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Apple ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2019 | 2019 |
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IT Service Management | ITSM |
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2018 | 2018 |
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Apple PLM and Engineering
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Electronic Design, System on Chip Design | PLM and Engineering |
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2022 | 2022 |
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Product Lifecycle Management | PLM and Engineering |
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2015 | 2015 |
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Product Lifecycle Management | PLM and Engineering |
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2024 | 2024 |
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Apple PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Project Portfolio Management | PPM |
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2020 | 2020 |
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Apple Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Procure to Pay | Procurement |
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2012 | 2013 |
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Procurement, Sourcing | Procurement |
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2019 | 2019 |
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Sourcing | Procurement |
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2012 | 2013 |
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Sourcing | Procurement |
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2019 | 2020 |
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Supplier Relationship Management | Procurement |
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2012 | 2012 |
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Apple SPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Configure Price Quote (CPQ) | SPM |
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2018 | 2018 |
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Configure Price Quote (CPQ) | SPM |
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2018 | 2018 |
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Apple PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Apps Development | PaaS |
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2021 | 2021 |
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Apps Development | PaaS |
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2023 | 2023 |
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Apps Development | PaaS |
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2001 | 2001 |
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Apps Development | PaaS |
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2019 | 2019 |
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Operating System (OS) | PaaS |
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2016 | 2016 |
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Operating System (OS) | PaaS |
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2016 | 2016 |
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Operating System (OS) | PaaS |
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1998 | 1998 |
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Apple IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Data Warehouse Appliance | IaaS |
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2015 | 2015 |
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Database Management | IaaS |
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2017 | 2017 |
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Database Management | IaaS |
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2017 | 2017 |
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Database Management | IaaS |
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2019 | 2019 |
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Database Management | IaaS |
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2008 | 2008 |
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Database Management | IaaS |
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2015 | 2015 |
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Digital Workspace | IaaS |
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2017 | 2017 |
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Apple CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Apple
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
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Director Customer Systems | Director | Customer Service | |
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CIO | CXO | Finance | |
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Senior Director, Worldwide Business Process Reengineering & Business Analytics | Director | IT | |
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Global Business Intelligence Director (Finance and FG) | Director | IT | |
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Director Global Business Intelligence IS&T | Director | IT | |
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IT Manager - SAP Retail | Manager | IT | |
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Director, Global Retail Marketing & Communications | Director | Marketing | |
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WW Business Development Sales Director | Director | Sales | |
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CFO | CXO | Finance | |
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COO | CXO | Finance | |
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Director, Finance | Director | Finance | |
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Director, Procurement | Director | Procurement | |
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Director IT Infrastructure | Director | IT | |
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Manager, Corporate Procurement | Manager | Procurement | |
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Americas Travel Manager | Manager | Operations | |
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Director of Finance, Service | Director | Finance | |
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Finance Director | Director | Finance | |
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Senior Vice President, Internet Software and Services | VP | IT | |
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Director - Analytics, Data Services and Data Science | Director | IT | |
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Director, Platform Services | Director | IT | |
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Director - Global Computing Services | Director | IT | |
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Senior Engineering Manager | Manager | R&D | |
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Global Workforce Manager | Manager | HR | |
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HR Director | Director | HR | |
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Senior Director Human Resources | Director | HR | |
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HR Director | Director | HR | |
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People Business Partner | Manager | HR | |
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Senior Leader, Employee and Labour Relations | Manager | HR | |
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Head of IS&T - Australia, New Zealand & South Asia | Director | Finance | |
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Employee Relations Business Partner | Manager | HR | |
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Employee Relations Business Partner | Manager | HR | |
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Finance Director | Director | Finance | |
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Senior Vice President and General Counsel | VP | Legal | |
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Chief Compliance Officer and Vice President of Corporate Law | CXO | Finance | |
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Senior Director, Global Labor and Employment Law | Director | HR | |
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Director, Employment Law | Director | Finance | |
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Senior Director Talent Acquisition | Director | HR | |
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Head of Recruiting | Director | HR | |
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HR Director | Director | HR | |
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Human Resources Director | Director | HR | |
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Head of Analytics & Data Science | Director | IT | |
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Head of Business Intelligence - Services Data Science & Analytics | Director | IT | |
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Senior Director, Global Business Intelligence | Director | IT | |
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Manager, Global Business Intelligence | Manager | IT | |
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Director - Data Engineering and Analytics | Director | IT | |
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VP Technology | VP | IT | |
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Director Infrastructure Services | Director | IT | |
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Head of Data Center TPM | Director | IT | |
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Head of SAP Technology & Strategy | Director | IT | |
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IT Manager | Manager | IT | |
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Program Director SAP Landscape Modernization | Director | IT | |
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Sr. Director, Enterprise Systems | Director | IT | |
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Sr. Manager, SAP Global Systems | Manager | IT | |
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Apps Being Evaluated by Apple Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Apple IT executives and key decision makers. This section highlights Apple's latest recorded technology evaluations, including Epic MyChart for Electronic Health Record on 2026-02-26, The Trade Desk for Digital Advertising Platform on 2026-01-26, and Insperity PEO for PEO (Professional Employer Organization) on 2025-11-03. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Apple digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2026-02-26 | Apple | Evaluated | Epic Systems | Epic MyChart | Electronic Health Record | ERP Services and Operations |
| 2026-01-26 | Apple | Evaluated | The Trade Desk | The Trade Desk | Digital Advertising Platform | CRM |
| 2025-11-03 | Apple | Evaluated | Insperity | Insperity PEO | PEO (Professional Employer Organization) | Professional Services |
FAQ - APPS RUN THE WORLD Apple Technographics
Apple is a Manufacturing organization based in United States,
with around 166000 employees and annual revenues of $416.16 billion.
Apple operates a diverse technology stack with applications such as
SAP Business Suite, UKG Workforce Central Absence Manager (ex Kronos Workforce Absence Manager) and IBM Tririga Real Estate Management,
covering areas like ERP Financial, Absence and Leave Management and Facility Management.
Apple has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as SAP, UKG and IBM.
Apple recently adopted applications including
Serato Visualizer in 2024, Siemens Teamcenter in 2024 and Airtable in 2023,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Apple’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Apple’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Apple technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.