Ede, 6718 XR,
Netherlands
AppyThings Technographics
AppyThings Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by AppyThings and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 40 AppyThings employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that AppyThings has purchased the following applications: Nicer SmallChat for Chatbots and Conversational AI in 2021, Microsoft 365 for Collaboration in 2017, WooCommerce for eCommerce in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems AppyThings is running and its propensity to invest more and deepen its relationship with Nicer Studio , Microsoft , Automattic or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing AppyThings revenues, which have grown to $6.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for AppyThings intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
AppyThings Tech Stack and Enterprise Applications
AppyThings AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Nicer Studio | Legacy | Nicer SmallChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
In 2021, AppyThings implemented Nicer SmallChat on its corporate website. AppyThings implemented Nicer SmallChat, the Chatbots and Conversational AI application, as a front-end conversational layer to support customer engagement and inbound user interactions. The deployment uses an embeddable website chat widget backed by a cloud-hosted conversational engine and a lightweight administration console for configuration and content management.
Configured modules include conversational flows for guided dialogs, FAQ automation, lead capture forms, session logging, and built-in analytics for message volumes and basic user intent signals. Operational scope is limited to the public website, where Nicer SmallChat handles initial customer engagement and routes qualified inquiries into AppyThings sales and support workflows. Governance responsibilities were aligned to marketing and service teams for ongoing dialogue script maintenance, tuning of bot responses, and control of escalation rules through the Nicer SmallChat administration interface.
|
AppyThings Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2017 | 2017 |
In 2017, AppyThings deployed Microsoft 365. AppyThings uses Microsoft 365 on their website and operates the platform as the primary Collaboration environment for core office productivity and client communication functions.
The implementation centers on Microsoft 365 standard capabilities, with Exchange Online for corporate email, SharePoint Online for intranet and document libraries, Microsoft Teams for real time collaboration and meetings, OneDrive for personal file sync, and Office desktop and web apps for authoring. Tenant configuration included domain proofing and Azure Active Directory for identity, single sign on and centralized user account management, consistent with Collaboration category deployments.
Operational coverage spans the Netherlands based professional services organization and its client facing, delivery and administrative teams. Governance was structured around centralized administration, user provisioning workflows and content access controls, with phased provisioning sized to the company workforce. Microsoft 365 is presented as the company Collaboration platform linking productivity, communications and file management across AppyThings.
|
AppyThings eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Automattic | Legacy | WooCommerce | eCommerce | eCommerce | n/a | 2020 | 2020 |
In 2020, AppyThings implemented WooCommerce. AppyThings uses WooCommerce, an Automattic application, as the primary eCommerce platform on its public website, deployed as the WooCommerce plugin to provide a storefront and checkout layer.
The implementation emphasizes standard eCommerce functional modules, including product catalog management, shopping cart and checkout workflows, inventory controls, order management, tax and shipping configuration, and promotional coupon management. Operational coverage spans online sales, fulfillment coordination, and marketing-driven catalog updates, with configuration and content management handled through the website administration interface and internal staff given the company size of 40 employees. Governance is focused on site-level administration and process-driven catalog and order procedures, aligning the AppyThings WooCommerce deployment to core eCommerce business functions.
|
AppyThings CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Marketing Automation | CRM |
|
2019 | 2019 |
|
|
|
|
|
Marketing Automation | CRM |
|
2021 | 2021 |
|
|
|
|
|
Marketing Automation | CRM |
|
2022 | 2022 |
|
AppyThings ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
IT Service Management | ITSM |
|
2022 | 2022 |
|
AppyThings IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2016 | 2016 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2017 | 2017 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2020 | 2020 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2020 | 2020 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2021 | 2021 |
|
IT Decision Makers and Key Stakeholders at AppyThings
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by AppyThings Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||