AI Buyer Insights:

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Michelin, an e2open customer evaluated Oracle Transportation Management

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Michelin, an e2open customer evaluated Oracle Transportation Management

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

AppyThings Tech Stack and Enterprise Applications

AppyThings AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Nicer Studio Legacy Nicer SmallChat Chatbots and Conversational AI AI-Powered Application n/a 2021 2021
In 2021, AppyThings implemented Nicer SmallChat on its corporate website. AppyThings implemented Nicer SmallChat, the Chatbots and Conversational AI application, as a front-end conversational layer to support customer engagement and inbound user interactions. The deployment uses an embeddable website chat widget backed by a cloud-hosted conversational engine and a lightweight administration console for configuration and content management. Configured modules include conversational flows for guided dialogs, FAQ automation, lead capture forms, session logging, and built-in analytics for message volumes and basic user intent signals. Operational scope is limited to the public website, where Nicer SmallChat handles initial customer engagement and routes qualified inquiries into AppyThings sales and support workflows. Governance responsibilities were aligned to marketing and service teams for ongoing dialogue script maintenance, tuning of bot responses, and control of escalation rules through the Nicer SmallChat administration interface.
AppyThings Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2017 2017
In 2017, AppyThings deployed Microsoft 365. AppyThings uses Microsoft 365 on their website and operates the platform as the primary Collaboration environment for core office productivity and client communication functions. The implementation centers on Microsoft 365 standard capabilities, with Exchange Online for corporate email, SharePoint Online for intranet and document libraries, Microsoft Teams for real time collaboration and meetings, OneDrive for personal file sync, and Office desktop and web apps for authoring. Tenant configuration included domain proofing and Azure Active Directory for identity, single sign on and centralized user account management, consistent with Collaboration category deployments. Operational coverage spans the Netherlands based professional services organization and its client facing, delivery and administrative teams. Governance was structured around centralized administration, user provisioning workflows and content access controls, with phased provisioning sized to the company workforce. Microsoft 365 is presented as the company Collaboration platform linking productivity, communications and file management across AppyThings.
AppyThings eCommerce
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Automattic Legacy WooCommerce eCommerce eCommerce n/a 2020 2020
In 2020, AppyThings implemented WooCommerce. AppyThings uses WooCommerce, an Automattic application, as the primary eCommerce platform on its public website, deployed as the WooCommerce plugin to provide a storefront and checkout layer. The implementation emphasizes standard eCommerce functional modules, including product catalog management, shopping cart and checkout workflows, inventory controls, order management, tax and shipping configuration, and promotional coupon management. Operational coverage spans online sales, fulfillment coordination, and marketing-driven catalog updates, with configuration and content management handled through the website administration interface and internal staff given the company size of 40 employees. Governance is focused on site-level administration and process-driven catalog and order procedures, aligning the AppyThings WooCommerce deployment to core eCommerce business functions.
AppyThings CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Marketing Automation CRM 2019 2019
Marketing Automation CRM 2021 2021
Marketing Automation CRM 2022 2022
AppyThings ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
IT Service Management ITSM 2022 2022
AppyThings IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2016 2016
Application Hosting and Computing Services IaaS 2017 2017
Content Delivery Network IaaS 2020 2020
Content Delivery Network IaaS 2020 2020
Content Delivery Network IaaS 2021 2021

IT Decision Makers and Key Stakeholders at AppyThings

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by AppyThings Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from AppyThings IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the AppyThings digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD AppyThings Technographics
AppyThings is a Professional Services organization based in Netherlands, with around 40 employees and annual revenues of $6.0 million.
AppyThings operates a diverse technology stack with applications such as Nicer SmallChat, Microsoft 365 and WooCommerce, covering areas like Chatbots and Conversational AI, Collaboration and eCommerce.
AppyThings has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Nicer Studio, Microsoft and Automattic.
AppyThings recently adopted applications including MailerLite in 2022, Atlassian Jira Service Desk in 2022 and Nicer SmallChat in 2021, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of AppyThings’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates AppyThings’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete AppyThings technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.