Stockholm, 169 79,
Sweden
Arelion Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Arelion and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 950 Arelion employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Arelion has purchased the following applications: Microsoft 365 for Collaboration in 2022, Magnolia CMS for Content Management in 2022, Enxoo Ecommerce Platform for eCommerce in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Arelion is running and its propensity to invest more and deepen its relationship with Microsoft , Salesforce , Magnolia International or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Arelion revenues, which have grown to $250.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Arelion intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2022 | 2022 |
|
|
|
|
|
Collaboration | Collaboration |
|
2022 | 2022 |
|
Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Magnolia International | Legacy | Magnolia CMS | Content Management | Content Management | n/a | 2022 | 2022 |
|
|
|
|
|
Document Management | Content Management |
|
2022 | 2023 |
|
eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Enxoo | Legacy | Enxoo Ecommerce Platform | eCommerce | eCommerce | n/a | 2017 | 2018 |
In 2017, Arelion implemented Enxoo Ecommerce Platform. The deployment delivered the My Carrier Portal, a customer self service and eCommerce portal for Arelion’s wholesale customers that was built on Salesforce Sales Cloud extended with Enxoo for Communications.
The My Carrier Portal implemented instant quotes, order placement, delivery tracking, trouble ticketing and payments, consolidating transactional storefront functions with self service case management. Configuration emphasized product catalog and pricing logic to enable online quote generation and secure payment capture within the same user flow.
Architecturally the solution integrated Salesforce Sales Cloud with Enxoo for Communications to unify customer records, sales processes and billing interactions, providing an integrated front end for wholesale ordering and support. Operational coverage targeted Arelion’s wholesale business, centralizing omnichannel interactions across sales and customer service teams for order management, provisioning and support workflows.
Enxoo delivered the implementation and Arelion reported improved customer self service and omnichannel experience, with the portal cited as part of the company’s user experience recognition at the 2018 World Communication Awards. Governance changes routed trouble tickets and payment events from the portal into Salesforce case and billing processes to standardize operational handling.
|
SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Order Management | SCM |
|
2018 | 2019 |
|
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Customer Experience | CRM |
|
2023 | 2023 |
|
|
|
|
|
Marketing Analytics | CRM |
|
2023 | 2023 |
|
|
|
|
|
Marketing Automation | CRM |
|
2023 | 2023 |
|
|
|
|
|
Marketing Automation | CRM |
|
2022 | 2022 |
|
|
|
|
|
Sales Automation, CRM, Sales Engagement | CRM |
|
2023 | 2023 |
|
|
|
|
|
Tag Management | CRM |
|
2021 | 2021 |
|
ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
IT Service Management | ITSM |
|
2022 | 2022 |
|
SPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Configure Price Quote (CPQ) | SPM |
|
2024 | 2024 |
|
TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Governance, Risk and Compliance | TRM |
|
2023 | 2023 |
|
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2024 | 2024 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2022 | 2022 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2022 | 2022 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2024 | 2024 |
|
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||