Arkadin
32 rue Guersant,
Paris, 75017,
France
Paris, 75017,
France
33 1 44 65 25 00
Professional Services
Arkadin Technographics
Arkadin Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Arkadin and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1800 Arkadin employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Arkadin has purchased the following applications: Esker Accounts Receivable for AR Automation in 2016, Zoom.Ai for Generative AI Platforms in 2019, LiveChat for Chatbots and Conversational AI in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Arkadin is running and its propensity to invest more and deepen its relationship with Esker SA , Microsoft , Zoom.Ai or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Arkadin revenues, which have grown to $420.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Arkadin intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Arkadin Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Esker SA | Legacy | Esker Accounts Receivable | AR Automation | ERP Financial Management | n/a | 2016 | 2016 |
In 2016, Arkadin deployed Esker Accounts Receivable to automate customer invoice delivery and advance its AR Automation capabilities. The initiative began with a pilot in France and moved to a rapid global rollout across subsidiaries in Europe, North America and Asia Pacific. Today 27 Arkadin subsidiaries use Esker Accounts Receivable to send more than 23,000 monthly invoices, predominantly e-invoices, totaling over 113,000 pages.
The deployment emphasized invoice generation and electronic delivery functionality common to AR Automation, including centralized template management, automated distribution and electronic archiving of customer invoices. Esker Accounts Receivable was configured to standardize accounts receivable workflows across subsidiaries, aligning billing and order to cash activities and reducing manual steps in invoice dispatch.
The solution was delivered as cloud-based software to provide centralized administration and cross-border scalability for subsidiary operations. The cloud architecture supported standardized invoice formats and electronic dispatch while allowing local delivery requirements to be respected by each subsidiary.
Rollout governance followed a phased model, using the France pilot to validate processes before broader regional onboarding across Europe, North America and Asia Pacific. Operational controls were established to standardize customer invoice delivery through Esker Accounts Receivable, with the stated outcome of sustained use across 27 subsidiaries.
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ERP Financial | ERP Financial Management |
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2017 | 2018 |
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AI Development
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoom.Ai | Legacy | Zoom.Ai | Generative AI Platforms | AI Development | n/a | 2019 | 2019 |
In 2019, Arkadin implemented Zoom.Ai within the Generative AI Platforms category to introduce a digital assistant for workplace automation. The deployment focused on automating repetitive tasks such as scheduling, with the Zoom.Ai application positioned to streamline meeting coordination and internal communications for Arkadin’s 1800 employees.
The implementation emphasized assistant capabilities and scheduling automation, delivering natural language driven task initiation and calendar orchestration consistent with Generative AI Platforms functionality. Zoom.Ai was configured to handle repetitive administrative workflows, reducing manual scheduling overhead and enabling staff to reallocate time to higher value organizational projects.
Integration work centered on tight interoperation with Microsoft Teams, embedding Zoom.Ai into the communications channel to provide an intuitive, seamless experience for end users. The operational scope covered organizationwide meeting scheduling and communications workflows, requiring coordination with Teams administration and user provisioning to ensure consistent access and user experience.
Governance and rollout included configuration of assistant permissions and scheduling policies alongside Teams governance, aligning automated scheduling behaviors with Arkadin’s communications practices. Outcomes reported include providing employees more time for important organizational projects and improved seamless communications through the Zoom.Ai digital assistant.
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LiveChat, Inc. | Legacy | LiveChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2015 | 2015 |
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Chatbots and Conversational AI | AI-Powered Application |
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2018 | 2018 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2019 | 2019 |
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Collaboration | Collaboration |
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2018 | 2018 |
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Collaboration | Collaboration |
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2021 | 2021 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Account Based Marketing | CRM |
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2018 | 2018 |
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Account Based Marketing | CRM |
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2020 | 2020 |
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Data Management Platform | CRM |
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2020 | 2020 |
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Data Management Platform | CRM |
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2021 | 2021 |
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Digital Advertising Platform | CRM |
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2015 | 2015 |
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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Listing Management | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2015 | 2015 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2018 | 2018 |
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Governance, Risk and Compliance | TRM |
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2018 | 2018 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2021 | 2021 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Cloud Storage | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2012 | 2012 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Arkadin
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Arkadin Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Arkadin Technographics
Arkadin is a Professional Services organization based in France,
with around 1800 employees and annual revenues of $420.0 million.
Arkadin operates a diverse technology stack with applications such as
Esker Accounts Receivable, Zoom.Ai and LiveChat,
covering areas like AR Automation, Generative AI Platforms and Chatbots and Conversational AI.
Arkadin has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Esker SA, Zoom.Ai and LiveChat, Inc..
Arkadin recently adopted applications including
CodeTwo Email Signatures in 2021, Adobe Audience Manager in 2021 and Salesforce Sales Cloud in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Arkadin’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Arkadin’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Arkadin technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.