AI Buyer Insights:

Michelin, an e2open customer evaluated Oracle Transportation Management

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Michelin, an e2open customer evaluated Oracle Transportation Management

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

ARUP Laboratories Tech Stack and Enterprise Applications

ARUP Laboratories HCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
UKG Legacy UKG Pro Recruiting (ex UltiPro Recruiting) Recruiting, Applicant Tracking System HCM n/a 2018 2018
In 2018, ARUP Laboratories implemented UKG Pro Recruiting (ex UltiPro Recruiting) as its Recruiting,Applicant Tracking System to manage external hiring and centralize online candidate acquisition through its public careers site. The initiative positioned the application as the primary recruitment intake and applicant tracking layer for Talent Acquisition and HR operations across the organization. UKG Pro Recruiting (ex UltiPro Recruiting) was configured to deliver core Recruiting,Applicant Tracking System capabilities including job requisition management, career site publishing, applicant tracking, candidate profile management, interview scheduling, and offer workflow automation. Career site integration was explicitly used to publish job postings on ARUP Laboratories' website and to capture branded candidate applications and resumes via the public career portal. The rollout encompassed Talent Acquisition and HR process standardization, introducing requisition approval sequences, hiring manager collaboration workflows, and automated candidate communications and status tracking. Governance centered on role based access to applicant records, configuration controls for recruitment workflows, and requisition ownership to support structured hiring and operational compliance.
ARUP Laboratories AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Salesforce Legacy Salesforce Chat (formerly Salesforce Live Agent) Chatbots and Conversational AI AI-Powered Application n/a 2017 2017
In 2017, ARUP Laboratories deployed Salesforce Chat (formerly Salesforce Live Agent) on its public website. The deployment is categorized as Chatbots and Conversational AI and provides real-time web chat capability to handle client and clinician inquiries through the corporate digital touchpoint. The implementation centers on an embedded web chat widget, an agent console for live responders, session transcript capture, and routing and queueing configuration to align with support workflows. Configuration includes pre-chat data capture and proactive invitation patterns consistent with Chatbots and Conversational AI implementations, with chat session context retained in the Salesforce application environment to support follow up and record linkage across customer service and technical support functions.
ARUP Laboratories Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Cisco Systems Legacy Cisco Webex Meetings Audio Video and Web Conferencing Collaboration n/a 2017 2017
In 2017, ARUP Laboratories deployed Cisco Webex Meetings for Audio Video and Web Conferencing on its website. The deployment exposes Cisco Webex Meetings as a browser-accessible conferencing layer on ARUP's public site to support remote meetings, external consultations, and collaborative sessions tied to laboratory and administrative workflows. Cisco Webex Meetings implementation emphasizes standard Audio Video and Web Conferencing capabilities, including multi-party video, audio bridging, screen sharing, recording, and meeting management features such as scheduling and participant controls. The service is delivered via web entry points on the ARUP website to enable browser joins for internal staff and external partners, supporting ARUP's approximately 4,000 employees across clinical, research, and administrative functions. Governance and meeting workflows are oriented around web-accessible meeting endpoints and centralized meeting management on the corporate site, aligning conferencing functionality with clinical collaboration and external engagement processes.
Collaboration Collaboration 2018 2018
ARUP Laboratories Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Contract Lifecycle Management Content Management 2012 2012
ARUP Laboratories CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Customer Experience CRM 2018 2018
Marketing Analytics CRM 2018 2018
Marketing Analytics CRM 2021 2021
Marketing Automation CRM 2015 2015
Marketing Automation CRM 2018 2018
Sales Automation, CRM, Sales Engagement CRM 2021 2021
ARUP Laboratories PPM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Project Portfolio Management PPM 2021 2021
ARUP Laboratories IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2012 2012
Application Hosting and Computing Services IaaS 2006 2006
ARUP Laboratories CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Identity and Access Management (IAM) CyberSecurity 2021 2021
Secure Web Gateways (SWG) CyberSecurity 2011 2011

IT Decision Makers and Key Stakeholders at ARUP Laboratories

First Name Last Name Title Function Department Email Phone
Salesforce Administrator I Manager Marketing

Apps Being Evaluated by ARUP Laboratories Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from ARUP Laboratories IT executives and key decision makers. This section highlights ARUP Laboratories's latest recorded technology evaluations, including Microsoft Dynamics 365 for Finance and Operations for ERP Financial on 2024-12-20. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the ARUP Laboratories digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
2024-12-20 ARUP Laboratories Evaluated Microsoft Microsoft Dynamics 365 for Finance and Operations ERP Financial ERP
FAQ - APPS RUN THE WORLD ARUP Laboratories Technographics
ARUP Laboratories is a Healthcare organization based in United States, with around 4000 employees and annual revenues of $800.0 million.
ARUP Laboratories operates a diverse technology stack with applications such as UKG Pro Recruiting (ex UltiPro Recruiting), Salesforce Chat (formerly Salesforce Live Agent) and Cisco Webex Meetings, covering areas like Recruiting, Applicant Tracking System, Chatbots and Conversational AI and Audio Video and Web Conferencing.
ARUP Laboratories has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as UKG, Salesforce and Cisco Systems.
ARUP Laboratories recently adopted applications including Microsoft Clarity in 2021, Salesforce Sales Cloud in 2021 and SmartSheet in 2021, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of ARUP Laboratories’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates ARUP Laboratories’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete ARUP Laboratories technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.