Alexandria, 22314, VA,
United States
Association for Talent Development Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Association for Talent Development and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 540 Association for Talent Development employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Association for Talent Development has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2012, OpenEyes MOE for Core HR in 2020, Zendesk Chat for Chatbots and Conversational AI in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Association for Talent Development is running and its propensity to invest more and deepen its relationship with Oracle , Workday , OpenEyes Technologies or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Association for Talent Development revenues, which have grown to $70.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Association for Talent Development intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP Financial Management | n/a | 2012 | 2012 |
In 2012, Association for Talent Development implemented Oracle NetSuite ERP to centralize its financial systems under the ERP Financial category. The deployment focused on core financial modules to support accounts receivable, general ledger, and payment processing across the nonprofit organization.
Oracle NetSuite ERP was configured to support daily cash application workflows, with explicit rules for applying customer payments to open invoices. The implementation included AR configuration for automated invoice matching, payment posting, and exception flagging to enable finance teams to reconcile payments on a daily cadence.
A key operational signal in the deployment is the integration between Personify AMS and Oracle NetSuite ERP, which synchronizes customer invoices and payment records daily. This integration routes payments captured in Personify AMS into NetSuite ERP for consolidated accounting, and maintains invoice status parity across systems, supporting finance and membership billing operations.
Governance was organized around a daily reconciliation and exception management process, with structured workflows for mismatch resolution and manual adjustments by accounts receivable staff. The configuration emphasized auditability of payment application events and process controls to ensure consistent treatment of customer payments across Personify AMS and the ERP Financial environment.
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ERP Financial | ERP Financial Management |
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2018 | 2018 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| OpenEyes Technologies | Legacy | OpenEyes MOE | Core HR | HCM | n/a | 2020 | 2020 |
In 2020 Association for Talent Development implemented OpenEyes MOE to support HR and learning operations integration for talent development and credentialing workflows, deploying the solution within the Core HR domain. The deployment aligns with OpenEyes Technologies' publicly listed HRIS and assessment capabilities and focused on centralizing employee and credential records for the Association for Talent Development in the United States.
Implementation centered on the MOE Core HR module, configured to manage employee master data, position and role records, credential tracking, and assessment linked profile attributes, while enabling workflow orchestration for certification lifecycles. Core HR capabilities were applied to structure permissions, audit trails, and data objects required by HR and certification administrators.
Integration work emphasized connecting Core HR data and workflows to learning operations and credentialing processes so assessment results and certification status could be surfaced within employee profiles and HR reports. Operational coverage included HR, learning and development, and certification teams across the Association for Talent Development.
Governance changes included establishing role based access controls, designated process ownership for credential maintenance, and configuration governance for assessment data feeds to ensure consistent credential lifecycle management. This narrative reflects OpenEyes public client listings combined with inferred module usage of OpenEyes MOE, and describes typical Core HR implementation patterns for talent development and credentialing.
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Digital Adoption | HCM |
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2016 | 2016 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2016 | 2016 |
In 2016, Association for Talent Development deployed Zendesk Chat on its public website. The implementation uses Zendesk Chat within the Chatbots and Conversational AI category to provide a real time conversational layer for member-facing engagement and support, establishing the relationship Association for Talent Development, Zendesk Chat, Chatbots and Conversational AI, and member services on the website.
The deployment is a cloud hosted SaaS configuration with a site embedded chat widget and an agent console, delivering real time messaging, visitor context capture, canned responses, chat routing, and session transcript logging. Operational ownership aligns with member services and digital support teams, with workflows for live agent shifts, chat to asynchronous channel handoffs, and contact capture for follow up. Governance centers on response templates, session logging, and integration into internal ticketing or CRM workflows where available, enabling conversational routing and knowledge capture across the website.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2016 | 2016 |
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Survey and Questionnaire | Collaboration |
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2022 | 2022 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application, Web and Enterprise Search | Content Management |
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2021 | 2021 |
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Content Management | Content Management |
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2017 | 2017 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Analytics | CRM |
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2016 | 2016 |
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Customer Data Platform | CRM |
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2019 | 2019 |
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Customer Engagement, Customer Loyalty | CRM |
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2019 | 2019 |
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Customer Experience | CRM |
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2018 | 2018 |
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Customer Experience | CRM |
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2020 | 2020 |
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Customer Support | CRM |
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2016 | 2016 |
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Customer Support | CRM |
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2016 | 2016 |
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Customer Support | CRM |
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2016 | 2016 |
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Marketing Analytics | CRM |
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2016 | 2016 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2016 | 2016 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2016 | 2016 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2018 | 2018 |
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Governance, Risk and Compliance | TRM |
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2018 | 2018 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2016 | 2016 |
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Transactional Email | PaaS |
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2019 | 2019 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Cloud Storage | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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