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● Pacific Coast Producers, an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

● First Horizon Bank, an nCino Loan Origination customer evaluated FIS Commercial Loan Servicing

● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

● Washington State University, a Workday Time customer evaluated UKG Pro Timekeeping

● BDO Unibank, a Finastra Misys Opics customer evaluated ION IT2 Treasury

● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

● Department Of Homeland Security, an Oracle E-Business Suite customer evaluated SAP S/4HANA Cloud

● Zurich Insurance Group, a Guidewire ClaimCenter customer evaluated Duck Creek Claims

● Ivy Tech Community College, a RNL ScaleFunder customer evaluated Virtuous CRM

● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

Ausiex
Location
Level 11/55 Market St,
Sydney, 2000, NSW,
Australia
Website
https://www.ausiex.com.au/
Phone
61 8 0025-2351
Artw industry
Banking and Financial Services
Employee
Revenue

Ausiex Technographics

Ausiex Software Purchases and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by Ausiex and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 250 Ausiex employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that Ausiex has purchased the following applications: NICE CXone Reporting for Workforce Analytics in 2024, Microsoft 365 for Collaboration in 2021, Google Tag Manager for Tag Management in 2021 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems Ausiex is running and its propensity to invest more and deepen its relationship with Nice Systems , Microsoft , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing Ausiex revenues, which have grown to $35.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Ausiex intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

Ausiex Data, Technology Stack, and Enterprise Applications
HCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Nice Systems Legacy NICE CXone Reporting Workforce Analytics HCM Generation-e Australia 2024 2024
In 2024, Ausiex implemented NICE CXone Reporting to modernize customer facing contact center and CRM workflows across its Australia operations. NICE CXone Reporting serves as the companys Workforce Analytics platform, delivering automated, real time reporting and analytics to surface customer insights and improve engagement. The deployment emphasized reporting and analytics modules, with configuration of executive and operational dashboards, streaming interaction metrics, and scheduled reports to support supervisory decision making. The implementation included planned integration of workforce management capabilities to extend forecasting and agent scheduling under the same analytics fabric. Generation-e Australia provided staged implementation support, executing a phased rollout across contact center operations and aligning configuration with customer experience and operations teams. Integrations align NICE CXone Reporting with contact center and CRM workflows to centralize interaction metrics, agent performance visibility, and queue level reporting. Governance was organized to centralize reporting ownership and introduce analytics driven workflows for supervisors and operations managers, with staged change management to adopt live dashboards. Ausiex reported increases in customer engagement and operational visibility following the rollout.
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2021 2021
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Google Legacy Google Tag Manager Tag Management CRM n/a 2021 2021
ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
IT Service Management ITSM 2023 2023
PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Transactional Email PaaS 2022 2022
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2017 2017
Application Hosting and Computing Services IaaS 2022 2022
CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Identity and Access Management (IAM) CyberSecurity 2023 2023
Secure Email Gateways (SEGs) CyberSecurity 2022 2022
Secure Web Gateways (SWG) CyberSecurity 2021 2021
IT Decision Makers and Key Stakeholders at Ausiex
First Name Last Name Title Function Department Email Phone
No data found
Show All Contacts
Apps Being Evaluated by Ausiex Executives
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD Ausiex Technographics

Ausiex is a Banking and Financial Services organization based in Australia, with around 250 employees and annual revenues of $35.0 million.

Ausiex operates a diverse technology stack with applications such as NICE CXone Reporting, Microsoft 365 and Google Tag Manager, covering areas like Workforce Analytics, Collaboration and Tag Management.

Ausiex has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Nice Systems, Microsoft and Google.

Ausiex recently adopted applications including NICE CXone Reporting in 2024, Atlassian Jira Service Desk in 2023 and Microsoft Entra ID (formerly Azure Active Directory) in 2023, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Ausiex’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Ausiex’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete Ausiex technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.