AI Buyer Insights:

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Michelin, an e2open customer evaluated Oracle Transportation Management

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Michelin, an e2open customer evaluated Oracle Transportation Management

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Ausiex Tech Stack and Enterprise Applications

Ausiex HCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Nice Systems Legacy NICE CXone Reporting Workforce Analytics HCM Generation-e Australia 2024 2024
In 2024, Ausiex implemented NICE CXone Reporting to modernize customer facing contact center and CRM workflows across its Australia operations. NICE CXone Reporting serves as the companys Workforce Analytics platform, delivering automated, real time reporting and analytics to surface customer insights and improve engagement. The deployment emphasized reporting and analytics modules, with configuration of executive and operational dashboards, streaming interaction metrics, and scheduled reports to support supervisory decision making. The implementation included planned integration of workforce management capabilities to extend forecasting and agent scheduling under the same analytics fabric. Generation-e Australia provided staged implementation support, executing a phased rollout across contact center operations and aligning configuration with customer experience and operations teams. Integrations align NICE CXone Reporting with contact center and CRM workflows to centralize interaction metrics, agent performance visibility, and queue level reporting. Governance was organized to centralize reporting ownership and introduce analytics driven workflows for supervisors and operations managers, with staged change management to adopt live dashboards. Ausiex reported increases in customer engagement and operational visibility following the rollout.
Ausiex Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2021 2021
Ausiex CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Google Legacy Google Tag Manager Tag Management CRM n/a 2021 2021
Ausiex ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
IT Service Management ITSM 2023 2023
Ausiex PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Transactional Email PaaS 2022 2022
Ausiex IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2017 2017
Application Hosting and Computing Services IaaS 2022 2022
Ausiex CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Identity and Access Management (IAM) CyberSecurity 2023 2023
Secure Email Gateways (SEGs) CyberSecurity 2022 2022
Secure Web Gateways (SWG) CyberSecurity 2021 2021

IT Decision Makers and Key Stakeholders at Ausiex

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Ausiex Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Ausiex IT executives and key decision makers. This section highlights Ausiex's latest recorded technology evaluations, including NICE inContact CXone Cloud CX Platform for Customer Experience on 2025-09-09. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Ausiex digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
2025-09-09 Ausiex Evaluated Nice Systems NICE inContact CXone Cloud CX Platform Customer Experience CRM
FAQ - APPS RUN THE WORLD Ausiex Technographics
Ausiex is a Banking and Financial Services organization based in Australia, with around 250 employees and annual revenues of $35.0 million.
Ausiex operates a diverse technology stack with applications such as NICE CXone Reporting, Microsoft 365 and Google Tag Manager, covering areas like Workforce Analytics, Collaboration and Tag Management.
Ausiex has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Nice Systems, Microsoft and Google.
Ausiex recently adopted applications including NICE CXone Reporting in 2024, Atlassian Jira Service Desk in 2023 and Microsoft Entra ID (formerly Azure Active Directory) in 2023, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Ausiex’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Ausiex’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Ausiex technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.