Sydney, 2000, NSW,
Australia
Ausiex Technographics
Ausiex Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Ausiex and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 250 Ausiex employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Ausiex has purchased the following applications: NICE CXone Reporting for Workforce Analytics in 2024, Oracle AI Database@AWS for AI Database in 2026, Microsoft 365 for Collaboration in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Ausiex is running and its propensity to invest more and deepen its relationship with Nice Systems , Oracle , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Ausiex revenues, which have grown to $35.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Ausiex intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Ausiex Tech Stack and Enterprise Applications
Ausiex HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Nice Systems | Legacy | NICE CXone Reporting | Workforce Analytics | HCM | Generation-e Australia | 2024 | 2024 |
In 2024, Ausiex implemented NICE CXone Reporting to modernize customer facing contact center and CRM workflows across its Australia operations. NICE CXone Reporting serves as the companys Workforce Analytics platform, delivering automated, real time reporting and analytics to surface customer insights and improve engagement.
The deployment emphasized reporting and analytics modules, with configuration of executive and operational dashboards, streaming interaction metrics, and scheduled reports to support supervisory decision making. The implementation included planned integration of workforce management capabilities to extend forecasting and agent scheduling under the same analytics fabric.
Generation-e Australia provided staged implementation support, executing a phased rollout across contact center operations and aligning configuration with customer experience and operations teams. Integrations align NICE CXone Reporting with contact center and CRM workflows to centralize interaction metrics, agent performance visibility, and queue level reporting.
Governance was organized to centralize reporting ownership and introduce analytics driven workflows for supervisors and operations managers, with staged change management to adopt live dashboards. Ausiex reported increases in customer engagement and operational visibility following the rollout.
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Ausiex AI Development
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle AI Database@AWS | AI Database | AI Development | n/a | 2026 | 2026 |
In 2026, AUSIEX implemented Oracle AI Database@AWS to move its established Oracle database workloads into an AWS-aligned cloud model. The deployment uses Oracle Exadata Database Service on Dedicated Infrastructure to retain Exadata capabilities and preserve the Oracle AI Database technology central to its operations.
The implementation preserved Oracle AI Database capabilities including in-database machine learning, model hosting and advanced analytics for database resident workloads, aligning AI Database functionality with cloud native provisioning on AWS. Workloads transitioned include systems supporting trade execution, clearing and settlement, online corporate actions, portfolio administration and tax reporting that serve financial institutions, financial advisers, platforms and wealth managers.
AUSIEX transitioned workloads from Oracle Exadata Cloud@Customer to Oracle AI Database@AWS to minimize disruption to existing operations and to support additional cloud adoption over time. The program leverages AUSIEXs membership in the NRI FinIT Group to align financial markets domain expertise with cloud architecture decisions, and preserves operational processes and Exadata performance characteristics within an AWS focused infrastructure strategy.
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Ausiex Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2021 | 2021 |
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Ausiex CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Tag Management | CRM |
|
2021 | 2021 |
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Ausiex ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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|
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IT Service Management | ITSM |
|
2023 | 2023 |
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Ausiex PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
|
2022 | 2022 |
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Ausiex IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Ausiex CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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Identity and Access Management (IAM) | CyberSecurity |
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2023 | 2023 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2022 | 2022 |
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Secure Web Gateways (SWG) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Ausiex
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Ausiex Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2025-09-09 | Ausiex | Evaluated | Nice Systems | NICE inContact CXone Cloud CX Platform | Customer Experience | CRM |