Canberra, 2617, ACT,
Australia
Department of Home Affairs Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Department of Home Affairs and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 15207 Department of Home Affairs employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Department of Home Affairs has purchased the following applications: OpenText Vendor Invoice Management for AP Automation in 2020, Cisco Webex Meetings for Audio Video and Web Conferencing in 2020, Oracle Siebel Case Management for Citizen Engagement in 2013 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Department of Home Affairs is running and its propensity to invest more and deepen its relationship with OpenText , Cisco Systems , Oracle or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Department of Home Affairs revenues, which have grown to $12.46 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Department of Home Affairs intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| OpenText | Legacy | OpenText Vendor Invoice Management | AP Automation | ERP Financial Management | Chrome Consulting | 2020 | 2020 |
In 2020, the Department of Home Affairs implemented OpenText Vendor Invoice Management. The deployment targeted AP Automation within the Department s SAP Finance stream and was executed onsite in Canberra with systems integrator Chrome Consulting engaged alongside internal Corporate Systems teams.
OpenText Vendor Invoice Management was configured to provide invoice capture, e-invoicing support for PEPPOL, and automated invoice workflow and approvals for Accounts Payable. The engagement included fit-gap analysis and blueprinting to adapt GovERP functional specifications to Home Affairs requirements, configuration changes in SAP FI-AP, unit testing, and coordination of ABAP WRICEFX development items to support the VIM process flows.
Technical integration focused on tight coupling between OpenText Vendor Invoice Management and SAP ECC6 finance and procurement components, explicitly integrating invoice processing with Materials Management document flows including Purchase Orders, Goods Receipts, and Invoice Receipts. The project workstreams liaised with BASIS, security, integration and architecture teams, and delivered across standard SAP landscapes with deployments and support through DEV, TST, QAS and PRD environments.
Program governance was centered on stakeholder management between Accounts Payable, the Project Sponsor, the Corporate and Case Systems Branch, and Chrome Consulting. The delivery included managing issues and design gaps, refining cutover activities including TVT and PVT for go-live, and advising on BAU support procedures to hand over the production OpenText Vendor Invoice Management solution to operational teams.
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ERP Financial | ERP Financial Management |
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2020 | 2021 |
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ERP Financial | ERP Financial Management |
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2018 | 2018 |
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ERP Financial | ERP Financial Management |
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2018 | 2018 |
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Expense Management | ERP Financial Management |
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2020 | 2020 |
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Payment Processing | ERP Financial Management |
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2020 | 2020 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
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Collaboration | Collaboration |
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2020 | 2020 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Siebel Case Management | Citizen Engagement | CRM | n/a | 2013 | 2013 |
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CRM | CRM |
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2017 | 2017 |
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Customer Engagement | CRM |
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2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Content Management | Content Management |
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2020 | 2020 |
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Enterprise Content Management | Content Management |
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2018 | 2018 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Core HR | HCM |
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2021 | 2021 |
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Learning and Development | HCM |
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2018 | 2018 |
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Payroll | HCM |
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2018 | 2018 |
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Recruiting, Applicant Tracking System | HCM |
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2021 | 2021 |
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Talent Management | HCM |
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2015 | 2015 |
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Time and Attendance | HCM |
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2018 | 2018 |
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SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Inventory Management | SCM |
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2018 | 2018 |
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Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Procure to Pay | Procurement |
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2018 | 2018 |
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Sourcing | Procurement |
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2018 | 2018 |
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PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Project Portfolio Management | PPM |
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2020 | 2021 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Travel Management | ERP Services and Operations |
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2020 | 2021 |
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