Avinor
Avinor Technographics
Avinor Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Avinor and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 3100 Avinor employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Avinor has purchased the following applications: IFS ERP for ERP Financial in 2018, Airport Cloud Use Service (ACUS) for Airport Management in 2024, Amadeus Airport Insights for Analytics and BI in 2024 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Avinor is running and its propensity to invest more and deepen its relationship with IFS , Amadeus IT Group , SITA or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Avinor revenues, which have grown to $1.26 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Avinor intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Avinor Tech Stack and Enterprise Applications
Avinor ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| IFS | Legacy | IFS ERP | ERP Financial | ERP | n/a | 2018 | 2018 |
In 2018, Avinor upgraded to IFS ERP by implementing IFS Applications 9 under the ERP Financial category. The deployment was scoped to support operational control across Avinor’s network of 46 civil airports in Norway and to provide a more flexible technical platform for roughly 4,000 operational and administrative staff.
The implementation emphasized core ERP Financial capabilities alongside extended maintenance, procurement and HSEQ functionality, leveraging the role based IFS Lobby interface to deliver configurable user experiences. IFS Applications 9 was configured to exploit a layered application architecture and the vendor’s new support model, enabling evergreen patching and regular functional updates while preserving custom role configurations.
Operational coverage retained the long running use of IFS as the central maintenance system at sites such as Oslo Airport Gardermoen and expanded procurement workflows used for ordering and scheduling security personnel. The ERP Financial deployment supported cross functional business processes including finance, procurement, maintenance and health safety environment quality reporting, aligning transaction and operational data in a single application stack.
Governance focused on process standardization and compliance, with the upgrade explicitly extending capabilities to monitor and document that work processes meet stringent industry safety requirements. The project narrative notes that the procurement solution and process improvements have previously contributed to substantial savings, and the IFS ERP implementation aimed to reinforce business transparency and control through continuous updates and a role based operational model.
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Avinor ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Amadeus IT Group | Legacy | Airport Cloud Use Service (ACUS) | Airport Management | ERP Services and Operations | n/a | 2024 | 2024 |
In 2024, Avinor implemented Airport Cloud Use Service (ACUS) with Apps Category "" as part of a long-term technology partnership with Amadeus IT Group to extend cloud-native passenger processing across Norway's 43 state owned airports. The deployment explicitly covers upgrades to more than 800 service points and the provisioning of Amadeus software to power 250 self-service check-in kiosks, enabling a shift from fixed counters to mobile and tablet based passenger service models.
The implementation centers on roaming agent functionality, enabling check-in staff to use tablet and mobile apps to capture passport or biometric data, print bag tags and boarding passes from any kiosk, and drop baggage from any terminal location. Avinor also activated capabilities to optionally enable biometrics across check-in, lounge access and boarding to reduce manual document checks. The program includes the introduction of Amadeus Airport Insights, a data and analytics platform that applies AI and machine learning to analyze millions of data events from terminal touchpoints, delivering predictive analytics and proactive alerts for passenger flow and dwell time.
Operationally, ACUS was configured to support remote management of low traffic regional sites, allowing Avinor to operate small airports without fixed infrastructure such as check-in desks or Flight Information Display units by using mobile devices connected to Amadeus cloud services. The scope of integrations covers self-service kiosks, bag drop and tag printing, biometric capture points and the messaging layers that exchange operational information between airport actors, alongside new digital baggage processing and tracking systems.
Governance for the rollout emphasizes co-creation between Avinor and Amadeus to prototype roaming agent workflows and data driven operational dashboards, with a staged upgrade across terminals and service points. The shift to Airport Cloud Use Service (ACUS) is intended to create a fully insight-driven operating model for Avinor, enabling operational teams to identify bottlenecks, predict demand peaks and allocate resources more proactively, while reducing terminal hardware reliance and supporting remote operations for smaller airports.
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Airport Management | ERP Services and Operations |
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2025 | 2025 |
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Airport Management | ERP Services and Operations |
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2014 | 2015 |
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Emergency Management | ERP Services and Operations |
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2014 | 2014 |
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Avinor Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Amadeus IT Group | Legacy | Amadeus Airport Insights | Analytics and BI | Analytics and BI | n/a | 2024 | 2024 |
In 2024 Avinor implemented Amadeus Airport Insights for Airport Operations and Passenger Processing. The deployment targets airport operations and passenger processing across Avinor's network of 43 Norwegian airports and delivers real-time dashboards, predictive analytics and proactive alerts to identify bottlenecks and optimise resource allocation.
Implementation focused on Amadeus Airport Insights capability sets such as operational dashboards, predictive passenger flow analytics and rule-based alerting engines, inferred from public announcements rather than a module-by-module case study. Configuration work emphasized near real-time telemetry ingestion, dashboard configuration for the operations control use case and alert thresholds to drive proactive resourcing decisions.
The solution integrates with Amadeus cloud services including Amadeus Flow and ACUS to enable event and status exchange across the airport stack, supporting the data flows required for predictive analytics and alerting. Operational coverage explicitly spans passenger processing functions and airport operations teams across all 43 airports, centralising visibility while preserving local operational execution.
Governance and rollout were organized to align operations teams to alert-driven workflows and to standardise resource allocation processes across airports, with phased activation indicated by announcements. The stated objective is to identify bottlenecks and optimise resource allocation using Amadeus Airport Insights, with module usage inferred from vendor communications.
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Avinor Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Collaboration | Collaboration |
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2017 | 2017 |
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Avinor SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Advanced Planning and Scheduling | SCM |
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2011 | 2011 |
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Avinor CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2019 | 2019 |
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Customer Experience | CRM |
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2019 | 2019 |
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Digital Advertising Platform | CRM |
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2017 | 2017 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Avinor ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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IT Service Management | ITSM |
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2019 | 2019 |
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IT Service Management | ITSM |
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2024 | 2024 |
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Avinor TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Critical Event Management | TRM |
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2018 | 2018 |
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Critical Event Management | TRM |
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2014 | 2014 |
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Avinor PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Apps Development | PaaS |
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2023 | 2023 |
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Robotic Process Automation | PaaS |
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2017 | 2018 |
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Transactional Email | PaaS |
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2020 | 2020 |
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Avinor IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Avinor CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at Avinor
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Avinor Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Avinor IT executives and key decision makers. This section highlights Avinor's latest recorded technology evaluations, including Lufthansa Systems Lido/Flight for Flight Management on 2024-06-18. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Avinor digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2024-06-18 | Avinor | Evaluated | Lufthansa Systems AG | Lufthansa Systems Lido/Flight | Flight Management | ERP Services and Operations |
FAQ - APPS RUN THE WORLD Avinor Technographics
Avinor is a Transportation organization based in Norway,
with around 3100 employees and annual revenues of $1.26 billion.
Avinor operates a diverse technology stack with applications such as
IFS ERP, Airport Cloud Use Service (ACUS) and Amadeus Airport Insights,
covering areas like ERP Financial, Airport Management and Analytics and BI.
Avinor has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as IFS and Amadeus IT Group.
Avinor recently adopted applications including
SITA Airport Management in 2025, Airport Cloud Use Service (ACUS) in 2024 and Amadeus Airport Insights in 2024,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Avinor’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Avinor’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Avinor technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.