Kuala Lumpur, 50470,
Malaysia
Axiata Digital Services Technographics
Axiata Digital Services Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Axiata Digital Services and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 250 Axiata Digital Services employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Axiata Digital Services has purchased the following applications: Microsoft Dynamics AX for ERP Financial in 2016, Microsoft 365 for Collaboration in 2017, GoDaddy for Application Hosting and Computing Services in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Axiata Digital Services is running and its propensity to invest more and deepen its relationship with Microsoft , GoDaddy , DigitalOcean or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Axiata Digital Services revenues, which have grown to $30.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Axiata Digital Services intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Axiata Digital Services Tech Stack and Enterprise Applications
Axiata Digital Services ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Dynamics AX | ERP Financial | ERP | n/a | 2016 | 2016 |
In 2016, Axiata Digital Services implemented Microsoft Dynamics AX as its ERP Financial application to centralize core finance operations. Axiata Digital Services Microsoft Dynamics AX was positioned to support the finance function across Finance, Corporate Finance, and Strategic Projects teams, linking transactional accounting and consolidated reporting workflows.
The implementation emphasized standard ERP Financial modules including General Ledger, Accounts Payable, budgeting and planning, and financial consolidation and reporting. Configuration focused on multi-entity chart of accounts and consolidation rules to aggregate monthly performance data submitted by operating companies across six countries, enabling consolidated monthly close and management reporting.
The program included a migration from SAP to Microsoft Dynamics AX and integration of operating company reporting flows rather than a bespoke third party integration. Governance changes centered on centralizing budget monitoring, formalizing monthly report request and consolidation procedures, and aligning close and review workflows across regional finance teams including activities tied to projects in Indonesia with PT XL Axiata Tbk.
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Axiata Digital Services Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2017 | 2017 |
In 2017, Axiata Digital Services implemented Microsoft 365 for Collaboration. The deployment provided cloud-first productivity and collaboration tooling for Axiata Digital Services' professional services business functions, positioning Microsoft 365 to support client engagement and internal knowledge work.
The implementation included core Microsoft 365 components such as Exchange Online for email, SharePoint and OneDrive for document collaboration and content management, and Microsoft Teams for real-time communication and meetings. Configuration work emphasized tenant provisioning, mailbox and site configuration, document libraries, and collaboration policy settings to enable secure document sharing and synchronous collaboration across teams.
The architecture used a cloud-hosted Microsoft 365 tenant with centralized identity and access controls, administrative governance for user provisioning, and policy-driven information protection. Public references on the corporate website confirm active Microsoft 365 usage, indicating the solution was instrumented into the company digital footprint to support organization-wide collaboration and client-facing workflows.
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Axiata Digital Services IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| GoDaddy | Legacy | GoDaddy | Application Hosting and Computing Services | IaaS | n/a | 2018 | 2018 |
In 2018 Axiata Digital Services deployed GoDaddy as the Application Hosting and Computing Services provider for its public website. The implementation centers on GoDaddy hosting and domain services tied directly to axiatadigital.com, establishing a managed web presence for corporate communications and client-facing content.
The deployment leverages core hosting functions typical of Application Hosting and Computing Services, including web hosting, DNS management, domain registration, and TLS certificate provisioning, with configuration oriented around a single public website. GoDaddy is used to serve site content, manage the company domain, and provide platform-level availability and basic security controls, aligning operational responsibilities to the IT and digital marketing teams.
Operational scope is limited to the corporate website, making the business function impact primarily marketing and external communications rather than back-office systems. No systems integrator is listed for this deployment, and no prior named application is specified, so the narrative reflects a direct adoption of GoDaddy for application hosting and internet-facing site management.
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Axiata Digital Services
Apps Being Evaluated by Axiata Digital Services Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||