Axon Enterprise
17800 North 85th Street,
Scottsdale, 85255, AZ,
United States
Scottsdale, 85255, AZ,
United States
1 480-991-0797
Professional Services
Axon Enterprise Technographics
Axon Enterprise Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Axon Enterprise and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 4100 Axon Enterprise employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Axon Enterprise has purchased the following applications: Microsoft Dynamics 365 for Finance and Operations for ERP Financial in 2018, Lever by Employ for Applicant Tracking System in 2015, Drift AI Chatbot for Chatbots and Conversational AI in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Axon Enterprise is running and its propensity to invest more and deepen its relationship with Microsoft , Avalara , Employ or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Axon Enterprise revenues, which have grown to $2.78 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Axon Enterprise intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Axon Enterprise Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Dynamics 365 for Finance and Operations | ERP Financial | ERP Financial Management | n/a | 2018 | 2018 |
In 2018, Axon Enterprise implemented Microsoft Dynamics 365 for Finance and Operations as its ERP Financial platform to unify finance, supply chain, retail, warehouse and sales operations. The deployment targeted core business functions including financial management, project accounting, professional services automation and customer engagement, positioning Microsoft Dynamics 365 for Finance and Operations as the central transactional system for finance and operations workflows.
The implementation encompassed a broad set of functional modules, including Accounts Receivable, Inventory management, Procurement and sourcing, Product Information Management, Retail, Sales and marketing, Warehouse management and Transportation management, General Ledger, Fixed Assets, Accounts Payable, Project Accounting, Professional Services Automation and Expense Management. Technical configuration included creation of Business Events in D365, authoring and customizing data entities for Data Management, scripting export-import routines to migrate data from AX 2012 using data entities, and continued use of AIF custom services for legacy integration patterns where applicable.
Integrations were implemented with specialist ISVs such as AvaTax from Avalara for tax calculation and NMB for shipping, and the architecture used Azure integration components during troubleshooting and operations. Integration developers worked across Logic App, Service Bus, Event Grid, Key Vaults, Topics and Queues to resolve messaging and connectivity issues, while deployments and environment lifecycle were managed through LCS and Azure DevOps processes.
Operational governance combined technical and functional leadership, with the program providing direction to ERP and Salesforce implementation teams and managing a functional team covering Financials, Project Accounting, CRM and D365 Operations and Finance. Project governance included preparing, planning, prioritizing and monitoring subprojects, allocating resources to align with the project plan, producing technical design from functional specifications and using runbooks for environment provisioning, restoring environments, applying hotfixes and deploying custom and ISV models.
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Expense Management | ERP Financial Management |
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2018 | 2018 |
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Tax Management | ERP Financial Management |
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2018 | 2018 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Employ | Legacy | Lever by Employ | Applicant Tracking System | HCM | n/a | 2015 | 2015 |
In 2015, Axon Enterprise implemented Lever by Employ as its Applicant Tracking System. Lever by Employ is provisioned as the ATS on Axon’s public careers website and serves as the primary recruiting intake and candidate lifecycle platform for the company.
The implementation of Lever by Employ encompasses core Applicant Tracking System capabilities typical for enterprise recruiting, including job posting and requisition management, candidate sourcing and CRM style talent pipelines, interview scheduling and feedback workflows, and offer management. Configuration work focused on structuring hiring pipelines and stage-based workflows to align with Axon’s talent acquisition processes, and the platform’s reporting and activity tracking features were used to centralize candidate records and hiring history.
Operationally the Lever deployment supports Axon’s talent acquisition team, HR stakeholders, and hiring managers across the enterprise, operating as a SaaS ATS instance embedded on the careers site to capture external applications. Governance practices emphasize role based access to candidate data, standardized interview feedback forms and consolidated requisition approval workflows to ensure consistent hiring processes and compliance oriented recordkeeping.
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Learning and Development | HCM |
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2022 | 2022 |
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Performance and Goal Management | HCM |
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2018 | 2018 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Drift | Legacy | Drift AI Chatbot | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 |
In 2019, Axon Enterprise deployed Drift AI Chatbot on its public website. Axon Enterprise implemented Drift AI Chatbot as a Chatbots and Conversational AI solution to provide web‑facing conversational engagement for visitor touchpoints and to support marketing led customer acquisition and customer experience workflows.
The deployment used the Drift AI Chatbot web-embedded interface and a cloud hosted delivery model typical of Chatbots and Conversational AI platforms, with configuration focused on conversational scripts, automated response playbooks, lead capture forms, and routing rules to escalate qualifying interactions to human agents. Functional capabilities implemented included contextual messaging, FAQ automation, targeted chat prompts based on page context, and structured data capture to support follow up activity by commercial teams.
Operational scope was centered on Axon Enterprise's corporate website and directly impacted marketing, sales and support functions through front door engagement and lead qualification. Governance was established around conversational content and routing rules to maintain consistent customer messaging and to define handoff procedures between automated flows and human responders.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2018 | 2018 |
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2015 | 2015 |
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Collaboration | Collaboration |
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2020 | 2020 |
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Event Management | Collaboration |
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2019 | 2019 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signing | Content Management |
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2021 | 2021 |
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Web Content Management | Content Management |
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2019 | 2019 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Account Based Marketing | CRM |
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2021 | 2021 |
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Customer Experience | CRM |
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2018 | 2018 |
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Customer Experience | CRM |
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2019 | 2019 |
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Customer Support | CRM |
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2017 | 2017 |
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Customer Support | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Partner Relationship Management | CRM |
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2018 | 2018 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2020 | 2020 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2018 | 2018 |
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IT Service Management | ITSM |
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2018 | 2018 |
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PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Project Portfolio Management | PPM |
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2020 | 2020 |
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Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Procurement | Procurement |
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2018 | 2018 |
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SPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Configure Price Quote (CPQ) | SPM |
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2019 | 2019 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2018 | 2018 |
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Governance, Risk and Compliance | TRM |
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2018 | 2018 |
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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Treasury Management | TRM |
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2010 | 2010 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2023 | 2023 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Cloud Storage | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2019 | 2019 |
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Secure Web Gateways (SWG) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Axon Enterprise
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Axon Enterprise Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Axon Enterprise IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Axon Enterprise digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Axon Enterprise Technographics
Axon Enterprise is a Professional Services organization based in United States,
with around 4100 employees and annual revenues of $2.78 billion.
Axon Enterprise operates a diverse technology stack with applications such as
Microsoft Dynamics 365 for Finance and Operations, Lever by Employ and Drift AI Chatbot,
covering areas like ERP Financial, Applicant Tracking System and Chatbots and Conversational AI.
Axon Enterprise has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Microsoft, Employ and Drift.
Axon Enterprise recently adopted applications including
Postie in 2023, Absorb LMS in 2022 and DocuSign eSignature in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Axon Enterprise’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Axon Enterprise’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Axon Enterprise technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.