Eindhoven, 5641 TD,
Netherlands
B2bpro Technographics
B2bpro Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by B2bpro and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10 B2bpro employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that B2bpro has purchased the following applications: Exact Online for ERP Financial in 2022, Google Workspace (Formerly Google G-Suite) for Collaboration in 2014, LeadDesk for Call Center in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems B2bpro is running and its propensity to invest more and deepen its relationship with Exact Software , Google , LeadDesk or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing B2bpro revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for B2bpro intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
B2bpro Tech Stack and Enterprise Applications
B2bpro ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Exact Software | Legacy | Exact Online | ERP Financial | ERP | n/a | 2022 | 2022 |
In 2022, B2bpro implemented Exact Online as its ERP Financial system. Exact Online is configured to handle core accounting and bookkeeping functions, including invoicing, accounts receivable and payable, bank reconciliation, VAT handling, and financial reporting for the 10-person professional services firm. The deployment reflects a cloud-first, small-business configuration of Exact Online tailored to streamline day-to-day finance and billing workflows. Exact Online is used on their website to present client invoices and enable customer-facing billing interactions.
Operational coverage focuses on finance and billing for the Netherlands-based business, with centralized finance administration managing invoice generation and reconciliation processes. Process workflows within Exact Online have been aligned to the firm s client engagement and billing cadence, embedding financial transaction visibility into the customer-facing site. Governance centers on a small finance function that maintains chart of accounts, periodic reporting, and VAT compliance using Exact Online, reinforcing the relationship between B2bpro Exact Online ERP Financial and its business accounting operations.
|
B2bpro Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2014 | 2014 |
In 2014, B2bpro implemented Google Workspace (Formerly Google G-Suite) as its Collaboration platform. The small professional services firm based in the Netherlands, with approximately 10 employees, uses Google Workspace to host corporate email, calendaring, file storage and document collaboration across its organization. The company's website indicates use of Google Workspace (Formerly Google G-Suite).
Configuration aligns with standard Collaboration capabilities, leveraging Gmail for email and calendaring, Google Drive with shared drives for document storage, Docs, Sheets and Slides for real time co-editing, and Google Meet for remote meetings. Administrative functions are managed through the Google Workspace admin console, including user provisioning, domain and access controls, collaborative sharing policies and basic security configuration appropriate for a 10 person firm. Operational scope covers core business functions such as internal communications, client facing documentation workflows and mobile access for distributed staff.
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B2bpro CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LeadDesk | Legacy | LeadDesk | Call Center | CRM | n/a | 2020 | 2020 |
In 2020, B2bpro deployed LeadDesk as its Call Center application on its website. The cloud-hosted deployment provided web-embedded telephony for the 10-employee professional services firm based in the Netherlands, targeting sales and client support workflows. The implementation centralized customer voice interactions into a single web console, aligning phone handling with front-office operations.
LeadDesk was configured to support inbound and outbound calling, call routing and queueing, call logging, and basic reporting and campaign management consistent with Call Center solution capabilities, and the solution was embedded on B2bpro's website to capture web-originated calls and callbacks. Operational ownership resides with sales and client service staff who use the LeadDesk web console to manage leads, record call outcomes, and maintain client contact history. Governance emphasis was placed on user permission configuration and standardized call scripting rather than large-scale process reengineering, reflecting the company size and single-site operational scope in the Netherlands.
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IT Decision Makers and Key Stakeholders at B2bpro
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
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Apps Being Evaluated by B2bpro Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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