Ballard Spahr
1735 Market St Fl 51,
Philadelphia, 19103-7507, PA,
United States
Philadelphia, 19103-7507, PA,
United States
1 215-665-8500
Professional Services
Ballard Spahr Technographics
Ballard Spahr Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Ballard Spahr and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1900 Ballard Spahr employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Ballard Spahr has purchased the following applications: SilkRoad OpenHire Recruiting Management for Recruiting in 2020, Thomson Reuters Elite 3E for Legal Practice Management in 2018, Zoom for Audio Video and Web Conferencing in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Ballard Spahr is running and its propensity to invest more and deepen its relationship with Rival (formerly SilkRoad Technology) , Thomson Reuters Elite , Onit or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Ballard Spahr revenues, which have grown to $484.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Ballard Spahr intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Ballard Spahr Tech Stack and Enterprise Applications
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| Rival (formerly SilkRoad Technology) | Legacy | SilkRoad OpenHire Recruiting Management | Recruiting | HCM | n/a | 2020 | 2020 |
In 2020 Ballard Spahr implemented SilkRoad OpenHire Recruiting Management to manage Recruiting through its public careers site. The deployment positions SilkRoad OpenHire Recruiting Management as the primary applicant facing recruitment solution on Ballard Spahr’s website, supporting the firm’s talent acquisition function across its United States operations.
The implementation centers on core Recruiting capabilities typical of SilkRoad OpenHire Recruiting Management, including job posting and career site delivery, applicant tracking, configurable requisition templates, candidate screening workflows, automated candidate communication, and recruitment reporting. Configuration work focused on role based access controls for HR and hiring managers, approval workflows for requisitions, and templated hiring stages to standardize intake and interview orchestration across practice groups.
Operational coverage emphasizes Talent Acquisition and HR operations, with the application embedded on Ballard Spahr’s external careers portal to capture and manage candidate pipelines. Governance elements include defined requisition approval paths, data stewardship by HR, and process controls for candidate status updates and offer management, aligning Recruiting workflow ownership with internal hiring managers and HR business partners.
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| Thomson Reuters Elite | Legacy | Thomson Reuters Elite 3E | Legal Practice Management | ERP Services and Operations | n/a | 2018 | 2018 |
In 2018 Ballard Spahr implemented Thomson Reuters Elite 3E as its core Legal Practice Management platform. The deployment focused on firmwide financial and client matter control across client account services, billing, and attorney teams at a national law firm that maintains more than 650 attorneys in 15 offices, with active operational use documented by Client Account Services administrators in Philadelphia during October 2018 to February 2019.
Configuration work centered on accounts receivable and billing ledgers, client matter management, and collections workflow automation within Thomson Reuters Elite 3E. Administrators used Elite 3E to verify client and account information, create and suggest collection activity plans for attorneys, and maintain a detailed audit trail tied to client statements and collection interactions.
The implementation included operational connectivity to customer payment portals, explicitly including Legal Tracker, enabling staff to navigate Elite 3E and external payment interfaces to provide attorneys with critical A R information. Operational coverage emphasized coordination among client, attorney, and billing departments to manage accounts and to surface delinquent accounts for collections work.
Governance and process adjustments were enacted to embed Elite 3E into day to day A R and billing workflows, assigning Client Account Services administrators responsibility for account verification, client outreach, and audit trail recording. The narrative of use indicates Elite 3E served as the system of record for billing and collections activities within Ballard Spahr legal operations.
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Legal Practice Management | ERP Services and Operations |
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2021 | 2021 |
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Legal Practice Management | ERP Services and Operations |
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2021 | 2021 |
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Legal Practice Management | ERP Services and Operations |
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2017 | 2017 |
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Legal Time and Billing | ERP Services and Operations |
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2021 | 2021 |
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Legal Time and Billing | ERP Services and Operations |
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2021 | 2021 |
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Legal Time and Billing | ERP Services and Operations |
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2017 | 2017 |
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Legal Time and Billing | ERP Services and Operations |
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2017 | 2017 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| Zoom Video Communications | Legacy | Zoom | Audio Video and Web Conferencing | Collaboration | n/a | 2022 | 2022 |
In 2022, Ballard Spahr implemented Zoom to extend its client and internal communication capabilities. Zoom is an Audio Video and Web Conferencing application that the firm surfaces on its public website to provide direct meeting access and virtual engagement for clients and external stakeholders.
The deployment embeds Zoom meeting access and webinar functionality into the firm web front end, exposing join controls and audiovisual sessions through site pages. Functional usage aligns with Audio Video and Web Conferencing capabilities including scheduled meetings, webinar hosting, screen sharing, and cloud recording to support client consultations, virtual events, and remote attorney collaboration across the firm in the United States.
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2022 | 2022 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signing | Content Management |
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2021 | 2021 |
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Enterprise Content Management | Content Management |
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2021 | 2021 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2018 | 2018 |
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Customer Experience | CRM |
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2020 | 2020 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2022 | 2022 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2000 | 2000 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2014 | 2014 |
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IT Decision Makers and Key Stakeholders at Ballard Spahr
| First Name | Last Name | Title | Function | Department | Phone | |
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Apps Being Evaluated by Ballard Spahr Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Ballard Spahr IT executives and key decision makers. This section highlights Ballard Spahr's latest recorded technology evaluations, including ANAQUA AQX Corporate for Intellectual Property Management on 2026-03-20 and Workday Recruiting for Applicant Tracking System, Recruiting on 2025-07-29. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Ballard Spahr digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Ballard Spahr Technographics
Ballard Spahr is a Professional Services organization based in United States,
with around 1900 employees and annual revenues of $484.0 million.
Ballard Spahr operates a diverse technology stack with applications such as
SilkRoad OpenHire Recruiting Management, Thomson Reuters Elite 3E and Zoom,
covering areas like Recruiting, Legal Practice Management and Audio Video and Web Conferencing.
Ballard Spahr has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Rival (formerly SilkRoad Technology), Thomson Reuters Elite and Zoom Video Communications.
Ballard Spahr recently adopted applications including
Zoom in 2022, Slack Connect in 2022 and Atlassian Jira Service Desk in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Ballard Spahr’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Ballard Spahr’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Ballard Spahr technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.