List of Thomson Reuters Elite eBillingHub Customers
New York, 10017, NY,
United States
Since 2010, our global team of researchers has been studying Thomson Reuters Elite eBillingHub customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Thomson Reuters Elite eBillingHub for Legal Time and Billing from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Thomson Reuters Elite eBillingHub for Legal Time and Billing include: Morgan Lewis, a United States based Professional Services organisation with 2200 employees and revenues of $3.00 billion, Reed Smith LLP, a United States based Professional Services organisation with 3000 employees and revenues of $1.50 billion, TransPerfect, a United States based Professional Services organisation with 9500 employees and revenues of $1.20 billion, Faegre Drinker, a United States based Professional Services organisation with 1500 employees and revenues of $960.0 million, Seyfarth Shaw, a United States based Professional Services organisation with 930 employees and revenues of $882.0 million and many others.
Contact us if you need a completed and verified list of companies using Thomson Reuters Elite eBillingHub, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Thomson Reuters Elite eBillingHub customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Arnold & Porter Kaye Scholer | Professional Services | 22 | $3M | United States | Thomson Reuters Elite | Thomson Reuters Elite eBillingHub | Legal Time and Billing | 2015 | n/a |
In 2015 Arnold & Porter Kaye Scholer implemented Thomson Reuters eBillingHub to support core Legal Time and Billing operations, embedding the Thomson Reuters eBillingHub application into the firm’s billing and matter administration workflows. The deployment targeted client electronic billing onboarding, invoice validation and timekeeper and matter configuration, positioning the application as a primary system for e-billing intake and client-facing invoice exchanges.
The implementation focused on functional modules and operational capabilities common to Legal Time and Billing, including client onboarding and enrollment, user and matter provisioning, timekeeper management, billing error troubleshooting, and centralized help request handling. The Electronic Billing Coordinator created training materials and ran coordinator onboarding programs, and the team administered eBillingHub alongside a broader e-billing ecosystem that included Ascent, BillingPoint, Collaboration, Collaborati, CounselGo, CounselLink, Legal Tracker, Tymetrix 360 and roughly 30 additional systems, while using Aderant for internal matter and timekeeper lookups.
Governance and operational rollout were managed by an in-house billing operations team led by the Electronic Billing Coordinator, who handled setup of new users, accounts and matters, tracked and responded to inbox requests, and trained new coordinators across e-billing platforms. The operational footprint referenced in the implementation narrative also incorporated common law firm productivity and content tools such as Excel, Outlook, iManage, Word, Zoom and SharePoint for documentation, communications and case file reference.
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Ballard Spahr | Professional Services | 1900 | $490M | United States | Thomson Reuters Elite | Thomson Reuters Elite eBillingHub | Legal Time and Billing | 2017 | n/a |
In 2017, Ballard Spahr implemented Thomson Reuters eBillingHub to support its Legal Time and Billing operations. The initial deployment concentrated on the Denver office where the lead biller managed billing for the Real Estate, Litigation and Mergers and Acquisitions departments.
Thomson Reuters eBillingHub was configured to handle standard e-billing submission and invoice validation workflows, matter and rate verification rules, and firm-level reporting for billing and collections. Configuration emphasized accurate, timely reporting and handling of time sensitive and confidential information consistent with legal billing best practices.
The eBillingHub implementation operated alongside a mix of external e-billing networks and client portals, with explicit integration and interoperability noted with Serengeti, Collaborati, Tymetrix 360, CounselGo, CounselLink and Legal Exchange. Use of Thomson Reuters eBillingHub for selected clients enabled consolidated invoice exchange and reduced routing complexity across multiple vendor and client platforms.
Operational governance centered on a centralized billing specialist model for single call resolution of most billing issues, and coordinated distribution of reports to appropriate parties. Operational outcomes included successful billing and collection activity totaling over $1.5 million for year end, with the eBillingHub serving as a component of the firmwide Legal Time and Billing process.
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Beale & Co | Professional Services | 166 | $46M | United Kingdom | Thomson Reuters Elite | Thomson Reuters Elite eBillingHub | Legal Time and Billing | 2022 | n/a |
In 2022, Beale & Co implemented Thomson Reuters Elite eBillingHub, a Legal Time and Billing application, to centralize and automate electronic billing across its UK and international offices. The firm, which has around 166 employees and more than 60 lawyers across London, Bristol, Dublin, and Dubai, adopted the solution to reduce manual bill preparation and accelerate payment cycles.
Thomson Reuters Elite eBillingHub was configured to automate LEDES file population, validate bill data, route invoices to the correct client portals, and surface rejections and error flags for rapid remediation. The implementation emphasized automated workflows for bill creation, submission tracking, and consolidated reporting to provide a single user interface for accounts staff and management oversight.
The deployment integrated with the firm’s Peppermint practice management system via an API, allowing bills created in Peppermint to be ingested into eBillingHub and transformed into the specific LEDES formats required by individual clients. eBillingHub then identified the correct client portal for submission, removing manual conversions for multiple LEDES variations and consolidating status visibility that had previously required tracking across many platforms. Beale & Co processed about 50 e bills per month at go live with an expectation to scale toward 250 as more insurer clients adopt e billing.
Beale & Co engaged a consultant to assist with the Peppermint integration and worked closely with the eBillingHub team during a concentrated rollout, completing development in 25 days. Governance and operating changes included standardizing client relationships in the system, shifting accounts staff from repetitive upload tasks to oversight, and establishing a cadence of monitoring rejections to drive matter-level training for fee earners. Reported outcomes in the project materials include immediate reductions in manual effort, faster payments and lock up day reductions, improved visibility for the COO and partners, and a material reduction in accounts team overtime.
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Blank Rome | Professional Services | 1500 | $580M | United States | Thomson Reuters Elite | Thomson Reuters Elite eBillingHub | Legal Time and Billing | 2017 | n/a |
Blank Rome LLP implemented Thomson Reuters eBillingHub in 2017 to centralize Legal Time and Billing for its billing and collections functions across Philadelphia and multiple satellite offices. The deployment addressed high volume billing workflows tied to attorney assignment 43 and was provisioned to handle complex invoice constructs and client eBilling guidelines.
The Thomson Reuters eBillingHub implementation was configured to support proforma generation, invoice edits and posting for multipayor scenarios, billed on account processing, split billing and group billing, volume discounts and special rate structures. E billing operations included generation of ledes file ASCII extracts, enforcement of client guideline adherence, assignment and validation of task and activity codes, timekeeper rate updates, application of reductions, and creation of appeals and dispute records.
Operational integrations tied eBillingHub into the firm financial reporting and expense tooling ecosystem using SAP InfoView for finance reporting, Chrome River and Global Exchange for expense and exchange workflows, and Excel Word and PowerPoint for ad hoc financial deliverables. The rollout covered billing, collections, professional assistants, support management and coordinator teams, and included matter setup, client onboarding for new eBill matters, and identification and remediation of short payments and rejections.
Governance and process changes formalized eBilling matter setup, accrual and budget creation, metric reporting and a dashboard training program delivered to Professional Assistants and Support Management. Ongoing operational controls emphasized AR communications including statements and reminders, appeals workflow for reductions and rejections, and ad hoc reporting for realization keyword bill pay statistical and WIP analyses using Thomson Reuters eBillingHub.
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Bressler, Amery & Ross | Professional Services | 270 | $50M | United States | Thomson Reuters Elite | Thomson Reuters Elite eBillingHub | Legal Time and Billing | 2020 | n/a |
In 2020, Bressler, Amery & Ross implemented Thomson Reuters eBillingHub for Legal Time and Billing to centralize invoice submission and validation across its billing operations. The deployment focused on firm billing staff and fee earners, including the billing team supporting the Florham Park, New Jersey office, and was operated within the firm rather than through an external integrator.
Thomson Reuters eBillingHub was configured to support proforma edit request processing and final invoice generation in both electronic and paper formats, aligning with standard legal time and billing workflows. Functional capabilities implemented include proforma review and editing, invoice validation against client e-billing requirements, submission orchestration, and rejection tracking and remediation workflows to address client and attorney inquiries.
The implementation integrated with the firm s Elite 3E paperless proforma system to pull fee and matter-level data into Thomson Reuters eBillingHub for invoice preparation and to reconcile proforma edits before finalization. Operational coverage centers on the billing coordinator role performing proforma edits, finalizing invoices, responding to client and attorney questions, and escalating rejected invoice submissions to supervisory staff for resolution.
Governance and process changes emphasized structured routing for edit requests and a defined rejection escalation path, with the billing coordinator advising supervisors on rejected submissions and maintaining auditability of proforma edits. The narrative of Bressler, Amery & Ross Thomson Reuters eBillingHub Legal Time and Billing reflects a configuration-driven implementation focused on invoice validation, proforma lifecycle management, and integrated billing operations.
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Professional Services | 200 | $44M | United States | Thomson Reuters Elite | Thomson Reuters Elite eBillingHub | Legal Time and Billing | 2014 | n/a |
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Professional Services | 710 | $95M | United States | Thomson Reuters Elite | Thomson Reuters Elite eBillingHub | Legal Time and Billing | 2019 | n/a |
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Professional Services | 1500 | $960M | United States | Thomson Reuters Elite | Thomson Reuters Elite eBillingHub | Legal Time and Billing | 2020 | n/a |
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Professional Services | 1300 | $350M | United States | Thomson Reuters Elite | Thomson Reuters Elite eBillingHub | Legal Time and Billing | 2021 | n/a |
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Professional Services | 1500 | $227M | Canada | Thomson Reuters Elite | Thomson Reuters Elite eBillingHub | Legal Time and Billing | 2022 | n/a |
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Buyer Intent: Companies Evaluating Thomson Reuters Elite eBillingHub
- Ballard Spahr, a United States based Professional Services organization with 1900 Employees
- Fullnet, a United States based Communications company with 20 Employees
- Loyens and Loeff, a Netherlands based Professional Services organization with 1500 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated |
|---|---|---|---|---|---|---|
| Ballard Spahr | Professional Services | 1900 | $490M | United States | 2026-08-19 | |
| Fullnet | Communications | 20 | $2M | United States | 2026-05-01 | |
| Loyens and Loeff | Professional Services | 1500 | $442M | Netherlands | 2024-10-31 |