Baloise Insurance
City Link, Posthofbrug 16,
Antwerpen, 2600,
Belgium
Antwerpen, 2600,
Belgium
32 3 247 21 11
Insurance
Baloise Insurance Technographics
Baloise Insurance Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Baloise Insurance and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1715 Baloise Insurance employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Baloise Insurance has purchased the following applications: Serrala FinanceSuite for AP Automation in 2017, Microsoft 365 for Collaboration in 2021, Adobe Experience Cloud for Customer Experience in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Baloise Insurance is running and its propensity to invest more and deepen its relationship with Serrala , Microsoft , Adobe Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Baloise Insurance revenues, which have grown to $2.38 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Baloise Insurance intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Baloise Insurance Tech Stack and Enterprise Applications
Baloise Insurance ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Serrala | Legacy | Serrala FinanceSuite | AP Automation | ERP | n/a | 2017 | 2017 |
In 2017, Baloise Insurance implemented Serrala FinanceSuite as a core AP Automation capability, targeting accounts payable and a redesign of the fiscal attestation process within the finance organization. The program was scoped to strengthen invoice processing and attestations rather than to address other broader ERP initiatives.
The Serrala FinanceSuite deployment was configured to support invoice capture, approval routing, and payment workflow orchestration, with focused workstreams to embed fiscal attestation controls into approval flows. Configuration emphasized automation of validation rules, exception handling, and audit trail capture consistent with AP Automation functional patterns.
Implementation alignment included an explicit implementation of HanseOrga FinanceSuite on SAP, positioning Serrala FinanceSuite to integrate with the SAP ERP landscape for posting and master data synchronization. Integration activity documented interfaces for invoice and vendor data exchange, and a proof of concept was executed for a new customer engagement layer to evaluate supplier and stakeholder interaction channels tied to invoice status and attestations.
Governance and process change concentrated on redesigned fiscal attestation workflows, updated approval matrices, and documented control points within accounts payable and finance teams. Rollout and operational governance were oriented to embed automated attestations into existing finance controls and to support ongoing operational oversight at Baloise Insurance.
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Baloise Insurance Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2021 | 2021 |
In 2021, Baloise Insurance deployed Microsoft 365 as its Collaboration platform. The implementation is referenced on the Baloise website and establishes Microsoft 365 as a centralized cloud-hosted productivity and collaboration tenancy for the organization.
The Microsoft 365 deployment encompassed core collaboration workloads commonly associated with the Collaboration category, including Exchange Online for enterprise email, SharePoint Online for intranet and document management, and Microsoft Teams for real-time communication and meetings. Configuration and operational controls reflect tenant-level identity and access management via Azure Active Directory, site and channel structures for content organization, and policy-driven document lifecycle features to support records and compliance workflows.
Operational coverage targets enterprise collaboration use cases across internal communications, knowledge management, and desktop productivity for Baloise Insurance employees. Governance emphasis includes tenant administration, role-based access control, and content governance to align collaboration behavior with corporate processes, and the Microsoft 365 presence is surfaced on the corporate website as part of the companys public technology footprint.
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Baloise Insurance CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adobe Systems | Legacy | Adobe Experience Cloud | Customer Experience | CRM | n/a | 2019 | 2019 |
In 2019, Baloise Insurance deployed Adobe Experience Cloud on their public website. Adobe Experience Cloud is being used as a Customer Experience platform to manage web content delivery, digital measurement, and on-site personalization for the corporate site.
The implementation leverages Adobe Experience Cloud capabilities for web content management, analytics, audience segmentation, and personalization. Configuration work focuses on content authoring and asset management, client-side tagging and measurement, and campaign orchestration functions that are standard within the Adobe Experience Cloud suite.
Technical integration is centered on embedding Adobe Experience Cloud into the Baloise website via tag-based instrumentation and server-side content delivery patterns, enabling analytics capture and targeted content delivery on customer-facing pages. Operational coverage is concentrated on marketing and digital channels, with governance oriented around web operations and digital marketing processes to coordinate content publishing, measurement, and personalization workflows.
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Marketing Automation | CRM |
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2019 | 2019 |
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Baloise Insurance TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Governance, Risk and Compliance | TRM |
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2018 | 2018 |
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Baloise Insurance PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2016 | 2016 |
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Transactional Email | PaaS |
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2018 | 2018 |
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Transactional Email | PaaS |
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2018 | 2018 |
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Transactional Email | PaaS |
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2020 | 2020 |
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Baloise Insurance IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Cloud Storage | IaaS |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at Baloise Insurance
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
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CFO | CXO | Finance | |
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Director ICT - Digital Transformation | Director | IT | |
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Director ICT Services | Director | Finance | |
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Apps Being Evaluated by Baloise Insurance Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Baloise Insurance IT executives and key decision makers. This section highlights Baloise Insurance's latest recorded technology evaluations, including BlackRock Aladdin for Portfolio and Investment Management on 2024-07-18. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Baloise Insurance digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2024-07-18 | Baloise Insurance | Evaluated | BlackRock | BlackRock Aladdin | Portfolio and Investment Management | Investment Management |
FAQ - APPS RUN THE WORLD Baloise Insurance Technographics
Baloise Insurance is a Insurance organization based in Belgium,
with around 1715 employees and annual revenues of $2.38 billion.
Baloise Insurance operates a diverse technology stack with applications such as
Serrala FinanceSuite, Microsoft 365 and Adobe Experience Cloud,
covering areas like AP Automation, Collaboration and Customer Experience.
Baloise Insurance has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Serrala, Microsoft and Adobe Systems.
Baloise Insurance recently adopted applications including
Microsoft 365 in 2021, Twilio Sendgrid in 2020 and Adobe Experience Cloud in 2019,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Baloise Insurance’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Baloise Insurance’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Baloise Insurance technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.