Banco Pan
Avenida Paulista, nº 1.374 16th Floor Bela Vista,
Sao Paulo, 01310100,
Brazil
Sao Paulo, 01310100,
Brazil
55 11 4003-0101
Banking and Financial Services
Banco Pan Technographics
Banco Pan Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Banco Pan and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 3500 Banco Pan employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Banco Pan has purchased the following applications: Mobills for Expense Management in 2020, Greenhouse ATS for Applicant Tracking System in 2022, DNK Smart Bot for Chatbots and Conversational AI in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Banco Pan is running and its propensity to invest more and deepen its relationship with Mobills , Greenhouse , DNK Infotelecom or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Banco Pan revenues, which have grown to $1.87 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Banco Pan intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Banco Pan Tech Stack and Enterprise Applications
Banco Pan ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Mobills | Legacy | Mobills | Expense Management | ERP | n/a | 2020 | 2020 |
In 2020, Banco Pan partnered with Mobills in Brazil to recommend PAN's digital account and co-develop financial-education solutions for Mobills users. The engagement leverages Mobills as an Expense Management application to reach consumer finance users, embedding account recommendation touchpoints and financial-education content within expense tracking and budgeting workflows. The partnership aimed to expand PAN's digital-account distribution through Mobills' user base.
Implementation scope emphasized in-app referral pathways and co-branded education modules integrated into Mobills' expense management flows, with joint content development and coordinated go-to-market activities between Banco Pan and Mobills. Operational rollout was focused in Brazil, impacting customer acquisition, consumer finance engagement, and financial education outreach. Governance centered on product and marketing collaboration between the two organizations to align referral mechanics, content release cadence, and user engagement triggers.
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Banco Pan HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Greenhouse | Legacy | Greenhouse ATS | Applicant Tracking System | HCM | n/a | 2022 | 2022 |
In 2022, Banco Pan implemented Greenhouse ATS on its corporate careers site. Greenhouse ATS, an Applicant Tracking System, was deployed to centralize recruiting workflows for Banco Pan's Talent Acquisition and hiring operations.
The Greenhouse ATS deployment covers core Applicant Tracking System capabilities including job requisition management, candidate application intake, interview orchestration, structured scorecards, and offer workflow configuration. Configuration emphasizes career site integration and candidate flow management, with job templates and application forms driving initial screening and scheduling orchestration.
Greenhouse ATS is embedded on Banco Pan's website to capture candidate applications directly into the system, creating a unified career site to ATS intake path. Operational coverage is oriented to the bank's HR and Talent Acquisition teams across Brazil, enabling hiring manager access, interview team coordination, and centralized candidate pipelines.
Governance and workflow standardization focus on hiring manager approvals, status transitions, interview process orchestration, and recruiting reporting, aligning recruiting operations with Applicant Tracking System best practices. The implementation narrative centers on instrumenting the career site as the primary sourcing channel and standardizing end to end hiring workflows through Greenhouse ATS.
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Banco Pan AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| DNK Infotelecom | Legacy | DNK Smart Bot | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020 Banco Pan deployed DNK Smart Bot from DNK Infotelecom as a Chatbots and Conversational AI solution to automate customer service and contact-center functions in Brazil. The DNK Smart Bot implementation focuses on FAQ automation, channel deflection and faster call resolution through conversational workflow orchestration and intent classification.
Implementation centered on DNK Smart Bot modules for knowledge base driven FAQ handling, conversational flow authoring, intent and entity classification, and escalation routing to live agents. Configuration work emphasized channel specific conversation tuning across web chat and messaging endpoints and management of conversational content and intents.
Operational governance instituted centralized conversational content ownership within customer service operations and a staged rollout by channel according to the vendor announcement. Banco Pan implemented DNK Smart Bot as a Chatbots and Conversational AI application to support customer service and contact-center business functions, enabling automated deflection while preserving agent escalation paths.
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Chatbots and Conversational AI | AI-Powered Application |
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2024 | 2024 |
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Banco Pan Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Collaboration | Collaboration |
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2022 | 2022 |
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Collaboration | Collaboration |
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2018 | 2018 |
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Collaboration | Collaboration |
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2018 | 2018 |
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Banco Pan Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application, Web and Enterprise Search | Content Management |
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2024 | 2024 |
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Content Management | Content Management |
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2014 | 2014 |
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Digital Signing | Content Management |
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2021 | 2021 |
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Banco Pan CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Call Tracking and Recording | CRM |
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2018 | 2018 |
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CRM | CRM |
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2019 | 2020 |
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CRM | CRM |
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2018 | 2018 |
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Customer Experience | CRM |
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2022 | 2022 |
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Customer Experience | CRM |
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2022 | 2022 |
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Customer Experience | CRM |
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2022 | 2022 |
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Data Management Platform | CRM |
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2022 | 2022 |
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2022 | 2022 |
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Marketing Analytics | CRM |
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2022 | 2022 |
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Marketing Analytics | CRM |
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2022 | 2022 |
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Marketing Analytics | CRM |
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2022 | 2022 |
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Marketing Automation | CRM |
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2022 | 2022 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2022 | 2022 |
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Marketing Automation | CRM |
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2024 | 2024 |
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Tag Management | CRM |
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2022 | 2022 |
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Tag Management | CRM |
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2020 | 2020 |
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Tag Management | CRM |
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2022 | 2022 |
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Banco Pan ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2022 | 2022 |
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Application Performance Management | ITSM |
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2022 | 2022 |
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IT Service Management | ITSM |
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2022 | 2022 |
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Banco Pan TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2022 | 2022 |
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Governance, Risk and Compliance | TRM |
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2022 | 2022 |
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Banco Pan PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2022 | 2022 |
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Operating System (OS) | PaaS |
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2022 | 2022 |
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Banco Pan IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Cloud Storage | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2024 | 2024 |
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Domain Name System (DNS) | IaaS |
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2018 | 2018 |
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Domain Name System (DNS) | IaaS |
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2018 | 2018 |
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Banco Pan CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Security (AppSec) | CyberSecurity |
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2025 | 2025 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2025 | 2025 |
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Secure Sockets Layer (SSL) | CyberSecurity |
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2020 | 2020 |
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Secure Web Gateways (SWG) | CyberSecurity |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at Banco Pan
| First Name | Last Name | Title | Function | Department | Phone | |
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Marketing Manager | Manager | Marketing | |
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CMO (Head of Marketing) | CXO | Marketing | |
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Executive Marketing and Brand Manager | Manager | Marketing | |
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Apps Being Evaluated by Banco Pan Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Banco Pan IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Banco Pan digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD Banco Pan Technographics
Banco Pan is a Banking and Financial Services organization based in Brazil,
with around 3500 employees and annual revenues of $1.87 billion.
Banco Pan operates a diverse technology stack with applications such as
Mobills, Greenhouse ATS and DNK Smart Bot,
covering areas like Expense Management, Applicant Tracking System and Chatbots and Conversational AI.
Banco Pan has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Mobills, Greenhouse and DNK Infotelecom.
Banco Pan recently adopted applications including
reCAPTCHA in 2025, Brevo SPF in 2025 and Rocket.chat in 2024,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Banco Pan’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Banco Pan’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Banco Pan technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.