Madrid, 28660,
Spain
Banco Santander Spain Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Banco Santander Spain and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 211141 Banco Santander Spain employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Banco Santander Spain has purchased the following applications: Wellhub for Membership Management in 2018, Anboto Virtual Assistant for Chatbots and Conversational AI in 2012, J.P. Morgan Quorum for Blockchain Platform in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Banco Santander Spain is running and its propensity to invest more and deepen its relationship with Wellhub , Anboto Group , J.P. Morgan or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Banco Santander Spain revenues, which have grown to $64.98 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Banco Santander Spain intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Wellhub | Legacy | Wellhub | Membership Management | ERP Services and Operations | n/a | 2018 | 2018 |
In 2018, Banco Santander Spain established a global agreement to provision Wellhub as part of its BeHealthy HR wellbeing programme. The deployment of Wellhub is categorized as Membership Management and is intended to give employees membership-style access to affiliated health and wellness centres and digital wellbeing services across Santander markets.
The Wellhub implementation focuses on membership enrollment and entitlement workflows, centralized access provisioning for employee populations, and mobile access to affiliated facilities and wellness applications. Functional capabilities emphasized in the arrangement include cataloging affiliated providers, user onboarding for wellbeing services, and digital delivery of wellbeing content and app access consistent with Membership Management functionality.
Operational governance for Wellhub sits within Santander's HR wellbeing function and the BeHealthy programme, with the arrangement documented as a global agreement used across markets. The scope is explicitly cross-market rather than site limited, and vendor relationship and access provisioning are managed at the corporate HR level to support employee benefits and wellbeing use cases.
Santander annual reporting records the global agreement originally referenced as Gympass, the service now operating as Wellhub, confirming sustained use of membership-style wellness access and digital wellbeing services. The implementation narrative positions Banco Santander Spain, Wellhub, and Membership Management within HR wellbeing operations and global vendor governance.
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Anboto Group | Legacy | Anboto Virtual Assistant | Chatbots and Conversational AI | AI-Powered Application | n/a | 2012 | 2012 |
In 2012, Banco Santander Spain implemented the Anboto Virtual Assistant on its public website. The Anboto Virtual Assistant was deployed to provide natural language web customer support for banking queries in Spain, with the project aimed at simplifying the online experience and reducing human support load.
Module usage is inferred as a web customer service virtual assistant based on press reporting, delivering conversational interface capabilities and automated handling of common finance queries. Apps Category: . The implementation centered on the public web channel and the customer service business function, and governance emphasized operationalizing automated conversational workflows to lessen demand on human web support.
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Blockchain
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| J.P. Morgan | Legacy | J.P. Morgan Quorum | Blockchain Platform | Blockchain | n/a | 2017 | 2018 |
In 2017 Banco Santander Spain joined J.P. Morgan's Interbank Information Network and leveraged J.P. Morgan Quorum, a Blockchain Platform, to participate in a shared infrastructure for correspondent banking and cross-border payments. The public announcements framed the engagement as part of Santander's efforts to speed up cross-border payment investigations across its international network.
The implementation centers on J.P. Morgan Quorum as a permissioned blockchain platform, providing an enterprise-grade ledger, privacy controls for transaction confidentiality, and smart contract capability typical of blockchain platform deployments. Banco Santander Spain's use aligns with standard blockchain platform functional workflows for message exchange, transaction state tracking, and immutable audit trails in correspondent banking and payments.
Operational integration was limited to participation in J.P. Morgan's Interbank Information Network, which was built on Quorum, enabling peer institutions to exchange investigation data and payment status messages over the shared ledger. The deployment impacted correspondent banking and payments workflows across Santander's international network, primarily aligning with payments operations and investigation functions rather than retail banking systems.
Governance implications focused on multi-party information sharing and coordinated workflow orchestration among IIN members, with Santander citing the initiative in press and trade commentary as a process-level effort to accelerate payment investigation timelines. The narrative positions Banco Santander Spain, J.P. Morgan Quorum, Blockchain Platform, and correspondent banking/payments in a direct operational relationship driven by shared ledger participation.
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Document Management | Content Management |
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2019 | 2020 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Tag Management | CRM |
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2018 | 2018 |
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Tag Management | CRM |
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2017 | 2017 |
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Investment Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Portfolio and Investment Risk Management | Investment Management |
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2021 | 2022 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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Governance, Risk and Compliance | TRM |
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2023 | 2023 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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Professional Services
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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PEO (Professional Employer Organization) | Professional Services |
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2021 | 2021 |
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