Muscat, x,
Oman
Bank Muscat Technographics
Bank Muscat Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Bank Muscat and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 3779 Bank Muscat employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Bank Muscat has purchased the following applications: CueCent ePay for Payment Processing in 2005, Oracle Taleo Cloud Service for Recruiting, Applicant Tracking System in 2000, Temenos T24 for Core Banking in 2007 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Bank Muscat is running and its propensity to invest more and deepen its relationship with Bahwan CyberTek , Oracle , Temenos or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Bank Muscat revenues, which have grown to $2.20 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Bank Muscat intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Bank Muscat Tech Stack and Enterprise Applications
Bank Muscat ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Bahwan CyberTek | Legacy | CueCent ePay | Payment Processing | ERP | n/a | 2005 | 2005 |
In 2005, Bank Muscat engaged Bahwan CyberTek for Cuecent BPMS deployments to automate banking processes and improve operational workflows within its banking operations in Oman. Vendor materials list Bank Muscat among banking customers while positioning CueCent ePay for banks, therefore CueCent ePay usage at Bank Muscat is inferred rather than directly confirmed in public sources, and CueCent ePay is aligned with the Payment Processing category.
Implementation signals center on BPMS driven workflow orchestration for payment related processing, with functional capabilities typical of Payment Processing solutions such as payment authorization flows, transaction routing, multi channel payment acceptance, reconciliation and settlement, exception handling, and operational reporting. These capabilities imply integrations with core banking and back office systems to support end to end transaction lifecycles, and governance was instantiated through standardized approval workflows and process orchestration driven by Cuecent BPMS. Public records explicitly confirm Cuecent BPMS activity at Bank Muscat while direct public confirmation of a CueCent ePay rollout at Bank Muscat is not available.
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Bank Muscat HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Taleo Cloud Service | Recruiting, Applicant Tracking System | HCM | n/a | 2000 | 2000 |
In 2000, Bank Muscat implemented Oracle Taleo Cloud Service as its Recruiting,Applicant Tracking System across its public careers site to publish job listings and capture external applications. Oracle Taleo Cloud Service is embedded on the bank's website, providing a branded career portal that collects candidate applications and displays application status to external applicants. The deployment emphasizes SaaS delivery and web-facing career site integration rather than on-premise infrastructure.
Configuration centers on core applicant tracking workflows including job requisition publishing, candidate application capture, candidate lifecycle management, and requisition-to-hire tracking aligned to recruiting and HR business functions. Operational coverage focuses on Bank Muscat recruitment teams and talent acquisition processes, with the career site acting as the primary entry point for external candidates. Governance aligns recruitment process controls and user access for HR staff, while the Oracle Taleo Cloud Service instance centralizes applicant data and public job search functionality.
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Bank Muscat ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Temenos | Legacy | Temenos T24 | Core Banking | ERP Services and Operations | n/a | 2007 | 2007 |
In 2007, Bank Muscat implemented Temenos T24 for Core Banking. The Temenos T24 deployment established a unified core processing layer for account management, deposit and loan servicing, transaction processing and product configuration, reflecting standard Core Banking capabilities. The implementation supported retail and corporate banking functions and introduced system-driven workflows for account lifecycle and transaction orchestration. According to published reporting, the deployment helped improve revenues, profitability and speed to market.
The scope covered Bank Muscat's Oman operations and emphasized standardizing customer facing and back office processes to enable faster product launches and more consistent service delivery across branches. Governance focused on configuration led product management and centralized transaction processing to reduce manual interventions and enforce uniform operational controls. Bank Muscat's recognition as Oman's Most Trusted Brand in the banking sector for the third year in a row was cited as reflecting improved customer service and innovation after the Temenos T24 core banking program.
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Bank Muscat Blockchain
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Blockchain Platform | Blockchain |
|
2019 | 2019 |
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Bank Muscat Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Audio Video and Web Conferencing | Collaboration |
|
2020 | 2020 |
|
|
|
|
|
Collaboration | Collaboration |
|
2015 | 2015 |
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Bank Muscat Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Enterprise Content Management | Content Management |
|
2017 | 2017 |
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Bank Muscat CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Digital Advertising Platform | CRM |
|
2020 | 2020 |
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Bank Muscat IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2012 | 2012 |
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|
|
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Application Hosting and Computing Services | IaaS |
|
2016 | 2016 |
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IT Decision Makers and Key Stakeholders at Bank Muscat
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Bank Muscat Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||