
London, EC4M 9BE,
United Kingdom
Bank of Ireland UK Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Bank of Ireland UK and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 8696 Bank of Ireland UK employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Bank of Ireland UK has purchased the following applications: Genesys CC Analyzer for Analytics and BI in 2014, New Relic APM for Application Performance Management in 2021, Cisco Webex Meetings for Audio Video and Web Conferencing in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Bank of Ireland UK is running and its propensity to invest more and deepen its relationship with Genesys , New Relic , Cisco Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Bank of Ireland UK revenues, which have grown to $6.61 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Bank of Ireland UK intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
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Analytics and BI
Vendor |
Old Product |
New Product |
Category |
Market |
VAR/SI |
When |
Live |
---|---|---|---|---|---|---|---|
Genesys | Legacy | Genesys CC Analyzer | Analytics and BI | Analytics and BI | n/a | 2014 | 2015 |
ITSM
Vendor |
Old Product |
New Product |
Category |
Market |
VAR/SI |
When |
Live |
---|---|---|---|---|---|---|---|
New Relic | Legacy | New Relic APM | Application Performance Management | ITSM | n/a | 2021 | 2021 |
|
|
|
Remote Monitoring and Management | ITSM |
|
2014 | 2015 |
Collaboration
Vendor |
Old Product |
New Product |
Category |
Market |
VAR/SI |
When |
Live |
---|---|---|---|---|---|---|---|
Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2018 | 2018 |
CRM
Vendor |
Old Product |
New Product |
Category |
Market |
VAR/SI |
When |
Live |
---|---|---|---|---|---|---|---|
|
|
|
Call Center | CRM |
|
2014 | 2015 |
|
|
|
Call Center | CRM |
|
2014 | 2015 |
|
|
|
Call Tracking and Recording | CRM |
|
2014 | 2015 |
|
|
|
CRM | CRM |
|
2013 | 2013 |
|
|
|
CRM | CRM |
|
2015 | 2015 |
|
|
|
Customer Engagement | CRM |
|
2014 | 2015 |
|
|
|
Interactive Voice Response (IVR) | CRM |
|
2014 | 2015 |
ERP Services and Operations
Vendor |
Old Product |
New Product |
Category |
Market |
VAR/SI |
When |
Live |
---|---|---|---|---|---|---|---|
|
|
|
Core Banking | ERP Services and Operations |
|
2013 | 2014 |
CyberSecurity
Vendor |
Old Product |
New Product |
Category |
Market |
VAR/SI |
When |
Live |
---|---|---|---|---|---|---|---|
|
|
|
DDoS Protection | CyberSecurity |
|
2016 | 2016 |
ERP Financial Management
Vendor |
Old Product |
New Product |
Category |
Market |
VAR/SI |
When |
Live |
---|---|---|---|---|---|---|---|
|
|
|
ERP Financial | ERP Financial Management |
|
2019 | 2020 |
|
|
|
Payment Processing | ERP Financial Management |
|
2019 | 2019 |
HCM
Vendor |
Old Product |
New Product |
Category |
Market |
VAR/SI |
When |
Live |
---|---|---|---|---|---|---|---|
|
|
|
Workforce Management | HCM |
|
2014 | 2015 |
|
|
|
Workforce Management | HCM |
|
2014 | 2015 |
First Name | Last Name | Title | Function | Department | Phone | |
---|---|---|---|---|---|---|
Head Of Customer Experience | Director | Customer Service | ||||
Customer Service Team Lead | Manager | Customer Service | ||||
Customer Experience Manager | Manager | Customer Service | ||||
Workforce Manager, Distribution Operations | Manager | HR |
Date | Company | Status | Vendor | Product | Category | Market |
---|---|---|---|---|---|---|
No data found |