Louisville, 40223-4166, KY,
United States
Baptist Healthcare System Technographics
Baptist Healthcare System Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Baptist Healthcare System and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 12601 Baptist Healthcare System employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Baptist Healthcare System has purchased the following applications: Cisco Webex Meetings for Audio Video and Web Conferencing in 2019, Crazy Egg for Marketing Analytics in 2015, Bubble Platform for Apps Development in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Baptist Healthcare System is running and its propensity to invest more and deepen its relationship with Cisco Systems , Microsoft , Salesforce or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Baptist Healthcare System revenues, which have grown to $3.17 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Baptist Healthcare System intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Baptist Healthcare System Tech Stack and Enterprise Applications
Baptist Healthcare System Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2019 | 2019 |
In 2019 Baptist Healthcare System implemented Cisco Webex Meetings as its Audio Video and Web Conferencing solution and is using Cisco Webex Meetings on their website to provide web-based join access. The deployment is cited on the corporate site which indicates Webex is a customer facing touchpoint for scheduled conferencing and ad hoc meeting entry.
Cisco Webex Meetings at Baptist Healthcare System encompasses standard meeting capabilities including audio and video conferencing, screen sharing, recording, and browser-based join workflows consistent with the Audio Video and Web Conferencing category. The implementation narrative on the website implies embedded meeting links or web access flows that surface Webex meeting sessions directly from the public site.
Architecturally the implementation aligns with cloud-hosted Cisco Webex meeting services integrated into the health system web front end to deliver browser join and hosted meeting sessions. Operational coverage is framed by the enterprise nature of Baptist Healthcare System, with Webex serving both external access points on the website and internal conferencing needs across clinical and administrative functions.
Governance considerations associated with this deployment include meeting access control, user provisioning and scheduling policy enforcement to align web surfaced meeting access with healthcare compliance and IT security requirements. The description focuses on platform presence and operational placement rather than measurable outcomes.
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Collaboration | Collaboration |
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2016 | 2016 |
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Collaboration | Collaboration |
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2022 | 2022 |
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Baptist Healthcare System CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Crazy Egg | Legacy | Crazy Egg | Marketing Analytics | CRM | n/a | 2015 | 2015 |
In 2015, Baptist Healthcare System implemented Crazy Egg for Marketing Analytics on its public website. The deployment centered on embedding Crazy Egg tracking snippets across patient-facing web pages and site templates to collect click heatmaps, scrollmaps, confetti snapshots, and session recordings. Crazy Egg was configured to capture page-level behavior and snapshot sampling aligned to key access and appointment flows.
Collected Crazy Egg data was consumed by digital marketing and web experience teams to analyze navigation patterns and support conversion funnel analysis, centralizing behavioral analytics for online patient engagement. Implementation governance was managed by the marketing analytics team, which set snapshot schedules, recording retention policies, and role-based access to reports. Instrumentation work focused on client-side JavaScript placement and tag management configurations to avoid server-side changes.
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Sales Automation, CRM, Sales Engagement | CRM |
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2022 | 2022 |
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Baptist Healthcare System PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Bubble Group | Legacy | Bubble Platform | Apps Development | PaaS | n/a | 2022 | 2022 |
In 2022, Baptist Healthcare System deployed Bubble Platform to power interactive elements on its public website. The Bubble Platform implementation used Apps Development tooling to accelerate visual application assembly and responsive web flows for patient-facing pages. Bubble Platform is being used on bhsi.com to host and iterate web application components without traditional code deployments.
The implementation consolidated web authoring and application logic into the Apps Development environment, enabling content updates and form-driven interactive workflows through Bubble's visual builder. Operational scope is centered on the public website and supports marketing and patient engagement functions, with governance coordinated between web content teams and IT application owners. Configuration emphasized component reuse and iterative releases driven by non-developer contributors and application owners.
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Baptist Healthcare System IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Baptist Healthcare System CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at Baptist Healthcare System
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Baptist Healthcare System Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2026-03-12 | Baptist Healthcare System | Evaluated | Salesforce | Salesforce Marketing Cloud | Marketing Automation | CRM |
| 2026-01-29 | Baptist Healthcare System | Evaluated | Palantir Technologies | Palantir Foundry | Analytics and BI | Analytics and BI |
| 2025-11-01 | Baptist Healthcare System | Evaluated | DailyPay | DailyPay | Earned Wage Access | HCM |
| 2025-06-04 | Baptist Healthcare System | Evaluated |
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Payment Processing | ERP |