Barclaycard US
100 West St,
Wilmington, 19801, DE,
United States
Wilmington, 19801, DE,
United States
1 877-523-0478
Banking and Financial Services
Barclaycard US Technographics
Barclaycard US Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Barclaycard US and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 8000 Barclaycard US employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Barclaycard US has purchased the following applications: IBM Blueworks Live for Process Mining in 2008, Cisco Webex Meetings for Audio Video and Web Conferencing in 2017, Adobe Experience Manager for Digital Asset Management in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Barclaycard US is running and its propensity to invest more and deepen its relationship with IBM , Cisco Systems , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Barclaycard US revenues, which have grown to $7.14 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Barclaycard US intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Barclaycard US Tech Stack and Enterprise Applications
Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| IBM | Legacy | IBM Blueworks Live | Process Mining | Analytics and BI | n/a | 2008 | 2008 |
In 2008, Barclaycard US implemented IBM Blueworks Live in Wilmington, DE to support Process Mining and process mapping for bank reporting and analysis. IBM Blueworks Live was used as the central process mapping repository while teams examined current and future state, documented end to end flows, and produced recommendations for process health, automation, and customer journey improvements across reporting domains.
The deployment combined cloud-based IBM Blueworks Live process maps with an Alteryx workflow that decomposed nested JSON exports into a relational model, performing ETL into SQL Server relational tables for reporting and analysis. The implementation also included a production SAS reporting automation capability running on AIX Unix, orchestrated with k-shell scripts and scheduled via cron and Rundeck, and authoring of visualizations in Tableau, Excel, and PowerPoint.
Operational integrations tied IBM Blueworks Live process artifacts to source systems and analytics platforms, explicitly linking process maps to SAS outputs, an Oracle data warehouse, SQL Server reporting tables, MS Access applications, and downstream Tableau dashboards. The effort covered Regulatory Finance, Treasury, Fed reporting processes, and Fraud and Collections Operations, with Fraud MI leadership for Detection, Investigations, and Internal Fraud and oversight of monthly incentive production for all Fraud Operations sites.
Governance work included detailed decomposition of reports, spreadsheets, and programs to their authoritative data sources and metrics, and documentation of future state process models to guide automation and remediation. The program produced custom operational tooling including multiple MS Access VBA applications, redesigned intranet workflow forms, and TSYS green-screen scripting using Reflection VB Script, while maintaining and debugging ongoing SAS reports and delivering regular analytical support for incentive and exception processes.
|
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2017 | 2017 |
In 2017 Barclaycard US implemented Cisco Webex Meetings to provide enterprise conferencing and collaboration capabilities. Cisco Webex Meetings is deployed as the organization’s Audio Video and Web Conferencing solution to support internal collaboration, remote customer engagements, and distributed team meetings across Barclaycard US, an 8000 employee banking organization headquartered in the United States.
The implementation of Cisco Webex Meetings included standard application capabilities such as scheduled and ad hoc video meetings, HD audio and video, screen sharing, meeting recording, host controls, and administrative consoles for user and policy management. Configuration work emphasized centralized administration, meeting policy enforcement, role-based access controls, and encryption and security settings consistent with enterprise collaboration requirements.
Operational integrations aligned to the Audio Video and Web Conferencing category included directory-based single sign-on and enterprise calendar interoperability to streamline scheduling and authentication, alongside PSTN conferencing connectivity for external participant access. Separately, Barclaycard US uses Pabbly Plus on its website, as noted in public site sources, while no explicit enterprise system names are provided for deeper integration mapping.
Governance for Cisco Webex Meetings focused on IT-managed provisioning, meeting policy lifecycle controls, and staged rollout to corporate and customer-facing business functions to standardize conferencing behavior. Ongoing operational activities center on admin governance, user provisioning workflows, and meeting policy enforcement across Barclaycard US to sustain the Audio Video and Web Conferencing capability delivered by Cisco Webex Meetings.
|
|
|
|
|
Collaboration | Collaboration |
|
2015 | 2015 |
|
Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adobe Systems | Legacy | Adobe Experience Manager | Digital Asset Management | Content Management | n/a | 2020 | 2020 |
In 2020, Barclaycard US implemented Adobe Experience Manager as a Digital Asset Management solution to manage digital assets used on its website. The deployment centralized asset storage and web delivery for Barclaycard US web properties, aligning digital asset management with content publication workflows and web authoring processes. Adobe Experience Manager is used by marketing and digital teams as a single repository for images, video, and approved creative intended for online channels, supporting content authoring and asset reuse across customer-facing pages.
Configuration emphasized standard Digital Asset Management capabilities including a centralized asset repository, metadata taxonomy and tagging, version control, automated rendition generation and processing for web optimized assets, and approval workflows to enforce governance. Adobe Experience Manager’s DAM functionality is integrated with the site content management and content delivery infrastructure to enable consistent asset referencing and publishing across pages. Operational coverage includes marketing operations, creative production, and web operations, with asset lifecycle controls and approval routing managed inside Adobe Experience Manager to govern publishing and reuse across Barclaycard US digital channels.
|
eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
eCommerce Fraud Protection | eCommerce |
|
2023 | 2023 |
|
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Customer Analytics | CRM |
|
2016 | 2016 |
|
|
|
|
|
Customer Experience | CRM |
|
2020 | 2020 |
|
|
|
|
|
Data Management Platform | CRM |
|
2020 | 2020 |
|
|
|
|
|
Data Management Platform | CRM |
|
2018 | 2018 |
|
|
|
|
|
Digital Advertising Platform | CRM |
|
2018 | 2018 |
|
|
|
|
|
Digital Advertising Platform | CRM |
|
2018 | 2018 |
|
|
|
|
|
Digital Advertising Platform | CRM |
|
2018 | 2018 |
|
|
|
|
|
Digital Advertising Platform | CRM |
|
2021 | 2021 |
|
|
|
|
|
Marketing Analytics | CRM |
|
2020 | 2020 |
|
|
|
|
|
Marketing Analytics | CRM |
|
2021 | 2021 |
|
|
|
|
|
Marketing Automation | CRM |
|
2011 | 2011 |
|
|
|
|
|
Tag Management | CRM |
|
2020 | 2020 |
|
ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Performance Management | ITSM |
|
2016 | 2016 |
|
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2011 | 2011 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2018 | 2018 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2020 | 2020 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2011 | 2011 |
|
CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Secure Email Gateways (SEGs) | CyberSecurity |
|
2020 | 2020 |
|
|
|
|
|
Secure Web Gateways (SWG) | CyberSecurity |
|
2018 | 2018 |
|
IT Decision Makers and Key Stakeholders at Barclaycard US
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Barclaycard US Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Barclaycard US IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Barclaycard US digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Barclaycard US Technographics
Barclaycard US is a Banking and Financial Services organization based in United States,
with around 8000 employees and annual revenues of $7.14 billion.
Barclaycard US operates a diverse technology stack with applications such as
IBM Blueworks Live, Cisco Webex Meetings and Adobe Experience Manager,
covering areas like Process Mining, Audio Video and Web Conferencing and Digital Asset Management.
Barclaycard US has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as IBM, Cisco Systems and Adobe Systems.
Barclaycard US recently adopted applications including
LexisNexis ThreatMetrix in 2023, comScore Activation in 2021 and Adobe Target Standard in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Barclaycard US’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Barclaycard US’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Barclaycard US technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.