AI Buyer Insights:

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Michelin, an e2open customer evaluated Oracle Transportation Management

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Michelin, an e2open customer evaluated Oracle Transportation Management

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Bassett Furniture Industries Tech Stack and Enterprise Applications

Bassett Furniture Industries ERP
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Oracle Legacy Oracle JD Edwards EnterpriseOne ERP Financial ERP n/a 2020 2020
Bassett Furniture Industries HCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Dayforce Legacy Ceridian Dayforce HCM Core HR HCM n/a 2023 2023
Workforce Management HCM 2013 2013
Bassett Furniture Industries ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
STORIS Legacy STORIS Furniture Retail Accounting Retail Management ERP Services and Operations n/a 2019 2019
In 2019, Bassett Furniture Industries implemented STORIS Furniture Retail Accounting within its Retail Management environment to centralize retail order and POS workflows. The deployment targeted sales operations and in-store transaction processing as part of a unified commerce strategy, with on-site operations such as the King of Prussia location using the application for day to day order handling and client record maintenance. STORIS Furniture Retail Accounting was configured using established ERP templates to create and maintain client files, and to process sales, service, and exchange order requests. The implementation emphasized template driven order management, standardized POS transaction processing, and verification controls that require 100 percent accuracy prior to payment processing, aligning operational configuration with payment card industry data security standards. The STORIS implementation is integrated operationally with Salesforce, which Bassett uses to manage, track, and maintain customer service and warranty issues, resulting in a 50 percent improvement in response time and case resolution. Operational coverage includes sales operations, customer service and warranty workflows, and in-store activities where associates pair customers with Professional Designers in queue, reflecting cross functional use of retail order and service data. Governance and process controls center on standardized ERP templates, defined verification steps for POS processing, and role based operational responsibilities within sales operations administration. The narrative centers on system architecture for retail order management and POS orchestration using STORIS Furniture Retail Accounting, supporting customer facing sales, service, and warranty business functions.
Bassett Furniture Industries AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Chatbots and Conversational AI AI-Powered Application 2024 2024
Bassett Furniture Industries Analytics and BI
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Analytics and BI Analytics and BI 2024 2024
Bassett Furniture Industries Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Audio Video and Web Conferencing Collaboration 2020 2020
Collaboration Collaboration 2017 2017
Bassett Furniture Industries eCommerce
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Personalization and Product Recommendations eCommerce 2011 2011
Bassett Furniture Industries SCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Transportation Management SCM 2025 2025
Bassett Furniture Industries CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Customer Experience CRM 2016 2016
Data Management Platform CRM 2021 2021
Digital Advertising Platform CRM 2018 2018
Digital Advertising Platform CRM 2018 2018
Digital Advertising Platform CRM 2013 2013
Marketing Analytics CRM 2021 2021
Marketing Automation CRM 2018 2018
Marketing Automation CRM 2020 2020
Sales Automation, CRM, Sales Engagement CRM 2024 2024
Bassett Furniture Industries ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Performance Management ITSM 2019 2019
Bassett Furniture Industries IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2018 2018
Content Delivery Network IaaS 2020 2020
Content Delivery Network IaaS 2018 2018
Bassett Furniture Industries CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Secure Email Gateways (SEGs) CyberSecurity 2020 2020

IT Decision Makers and Key Stakeholders at Bassett Furniture Industries

First Name Last Name Title Function Department Email Phone
VP, Human Resources VP HR
Senior Vice President and Chief Financial Officer CXO Finance
SVP / CIO / CTO CXO IT
COO CXO Finance
Director, Human Resources Director HR
HR Director- Corporate Retail Director HR
Director of Operations Director Operations
General Manager Director Operations
VP IT VP IT
Warehouse Manager Manager Operations
IT Director of Application Development, Data, and Integrations Director IT
Director of Corporate Accounting Director Finance

Apps Being Evaluated by Bassett Furniture Industries Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Bassett Furniture Industries IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Bassett Furniture Industries digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD Bassett Furniture Industries Technographics
Bassett Furniture Industries is a Manufacturing organization based in United States, with around 1194 employees and annual revenues of $335.0 million.
Bassett Furniture Industries operates a diverse technology stack with applications such as Oracle JD Edwards EnterpriseOne, Ceridian Dayforce HCM and STORIS Furniture Retail Accounting, covering areas like ERP Financial, Core HR and Retail Management.
Bassett Furniture Industries has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Oracle, Dayforce and STORIS.
Bassett Furniture Industries recently adopted applications including DispatchTrack in 2025, Salesforce Chat (formerly Salesforce Live Agent) in 2024 and Domo in 2024, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Bassett Furniture Industries’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Bassett Furniture Industries’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Bassett Furniture Industries technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.