Dover, 19901, DE,
United States
Bayhealth Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Bayhealth and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 4200 Bayhealth employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Bayhealth has purchased the following applications: Infor TrueCost for ERP Financial in 2021, Infor CloudSuite HCM for Core HR in 2015, Epic ASAP for Clinical Trial Management in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Bayhealth is running and its propensity to invest more and deepen its relationship with Infor , Achievers, a Blackhawk Network Company , WorkForce Software or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Bayhealth revenues, which have grown to $978.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Bayhealth intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Infor | Legacy | Infor TrueCost | ERP Financial | ERP Financial Management | n/a | 2021 | 2021 |
In 2021, Bayhealth selected Infor TrueCost as part of a cloud-first ERP Financial initiative, implementing Infor CloudSuite Healthcare to consolidate systems into a single enterprise solution. The decision followed a comprehensive RFP process and was positioned to synchronize clinical and business operations across Bayhealth’s southern and central Delaware network.
The deployment centered on Infor TrueCost for integrated cost accounting and care-level costing, complemented by Infor d/EPM for built-in reporting and analytics and Infor Clinical Bridge to enable clinical to financial interoperability. Functional capabilities implemented include care-level cost visibility, centralized cost accounting, automated recall handling to remove manual intervention, and behavioral talent assessment to support hiring and retention initiatives.
Integrations explicitly maintained and leveraged include Bayhealth’s long-standing Infor Global HR, Payroll, and Cloverleaf solutions, creating a standardized platform and consolidating redundant interfaces. The operational scope covers clinical and business departments across the health system, aiming to align finance, HR, and clinical workflows through shared master data and streamlined interfaces.
Governance and rollout were driven by an enterprise RFP and a cloud migration strategy intended to keep systems on an upgrade path with minimal business disruption. Stated outcomes include improved patient safety, improved hiring and retention, visibility into care-level costing, consolidated reporting and analytics, and a reduction in total cost of ownership through cloud-based standardization and automation.
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| Infor | Legacy | Infor CloudSuite HCM | Core HR | HCM | n/a | 2015 | 2015 |
In 2015, Bayhealth implemented Infor CloudSuite HCM to centralize Core HR functions across its southern and central Delaware healthcare network. The deployment used Infor cloud-based architecture to consolidate HR information, standardize workforce management, and provide a single HRIS backbone to support clinical and business personnel workflows.
The implementation configured core modules for payroll continuity, talent management with behavioral assessment capabilities, workforce administration, and embedded reporting and analytics. Bayhealth explicitly leveraged Infor CloudSuite HCM alongside Infor d/EPM for reporting and analytics, and the program aligned HR data models to support hiring, retention, and workforce planning processes.
Integrations were structured to preserve and extend existing Infor investments, connecting Infor CloudSuite HCM with Infor Global HR, Infor Payroll, and Cloverleaf messaging where applicable, and to interoperate with Infor Clinical Bridge and Infor True Cost as part of a broader platform strategy. This integration scope tied Core HR data to clinical operations and cost accounting, enabling visibility into care-level costing and more coordinated workflows between clinical and business areas.
Governance followed a formal request-for-proposal and selection methodology, emphasizing platform standardization, consolidation of redundant interfaces, and an upgrade path with cloud-based lifecycle management. Outcomes stated by the organization included improved patient safety processes, streamlined hiring and retention through data-driven talent assessment, consolidated reporting and analytics, and an expectation of reduced total cost of ownership while maintaining scalability and ongoing upgradeability.
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Employee Experience, Employee Engagement, Employee Recognition and Rewards Management | HCM |
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2020 | 2020 |
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Payroll | HCM |
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2015 | 2015 |
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Recruiting, Applicant Tracking System | HCM |
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2010 | 2010 |
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Workforce Management | HCM |
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2017 | 2018 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| Epic Systems | Legacy | Epic ASAP | Clinical Trial Management | ERP Services and Operations | n/a | 2016 | 2016 |
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Electronic Health Record | ERP Services and Operations |
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2015 | 2016 |
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Electronic Health Record | ERP Services and Operations |
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2017 | 2017 |
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Electronic Health Record | ERP Services and Operations |
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2015 | 2015 |
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Electronic Health Record | ERP Services and Operations |
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2015 | 2015 |
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Electronic Health Record | ERP Services and Operations |
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2016 | 2016 |
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Electronic Health Record | ERP Services and Operations |
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2015 | 2016 |
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Electronic Health Record | ERP Services and Operations |
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2015 | 2016 |
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Electronic Health Record | ERP Services and Operations |
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2016 | 2016 |
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Healthcare ERP | ERP Services and Operations |
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2016 | 2016 |
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Healthcare ERP | ERP Services and Operations |
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2016 | 2016 |
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Healthcare ERP | ERP Services and Operations |
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2019 | 2019 |
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Healthcare ERP | ERP Services and Operations |
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2015 | 2016 |
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Healthcare ERP | ERP Services and Operations |
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2015 | 2016 |
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Healthcare ERP | ERP Services and Operations |
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2021 | 2021 |
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Laboratory Management | ERP Services and Operations |
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2016 | 2016 |
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Patient Management | ERP Services and Operations |
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2015 | 2016 |
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Pharmacy Management | ERP Services and Operations |
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2016 | 2016 |
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Data Warehouse | Analytics and BI |
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2016 | 2016 |
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Data Warehouse | Analytics and BI |
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2015 | 2016 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2020 | 2020 |
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Online Meeting Scheduling | Collaboration |
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2015 | 2016 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signing | Content Management |
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2021 | 2021 |
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Web Content Management | Content Management |
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2020 | 2020 |
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Web Content Management | Content Management |
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2016 | 2016 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2021 | 2021 |
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2016 | 2016 |
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EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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EPM | EPM |
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2021 | 2021 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2020 | 2020 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Payment Integrity | TRM |
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2015 | 2016 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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iPaaS (Integration Platform as a Service) | PaaS |
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2021 | 2021 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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| First Name | Last Name | Title | Function | Department | Phone | |
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| Date | Company | Status | Vendor | Product | Category | Market |
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